Mercure Tangerang BSD City

The service staff in the hotel restaurant are very kind and polite. Because the reservation does not include breakfast, they always order a set meal. The staff can cooperate with changing the way I like. They are very considerate and give 5 stars praise After taking a shower, I had to dry my hair only to find that there was no hair dryer. I had to call the staff to provide it! During the stay, I used the laundry delivery service, but the delivery time was not indicated on the laundry list. The clothes were collected at 7 am and returned after 2 reminders at 10 pm. A 21% tax was added, which is more expensive than in Bali. Island and Penida Island are very expensive Room towels only provide large bath towels, one is very old, all four sides are off the line, and the hair mustache looks like a rag; the other has a lump of black dirt on it; call the counter and it will be updated immediately

Nice hotel, nice staf and yummy breakfast.. a lot of menu for breakfast.. really enjoy stay here.. they have swimming pool, gym, and play ground for kids.. very clean room and very good service.. excellent hotel!

all menus are very satisfying the place is very comfortable, the service is very good the menu served is very tasty, the view of the hotel is very nice and comfortable, the hotel maid is very friendly

My experience rate for staying is 10/10, food ok, location ok near to AEON supermall, room ok, facilities ok, staff hospitality 10/10, helpful. Recommended hotel for business or family purpose. Will come again. Well done MERCURE BSD Team!

Very satisfied staying in Mercure Bsd. The room spacious, comfy and clean. Food at restaurant taste good. They have a good service especially Mbak Larasati, she helpful and explained everything very clear. I will come back for another stay for sure.