Mercure Serpong Alam Sutera 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 792 görüş

En iyi fiyat
garantisi
Mercure Serpong Alam Sutera - Image 1
Mercure Serpong Alam Sutera - Image 2
Mercure Serpong Alam Sutera - Image 3
Mercure Serpong Alam Sutera - Image 4
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, 15325 TANGERANG, Indonesia

Açıklama

Otel ekstraları

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

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Otelin konumu

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Telefon
Faks +62 21 29668658

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  792 görüş

TripAdvisor Derecesi  4.8/5  3.510 görüş

Very lovely experience.

Tripadvisor puanı 5.0/5

Abdallah E TripAdvisor onaylı yorum

Very hospitable staff, it felt like I've never left home. The staff have always been helpful and they've thought me alot about the Indonesian culture. Thank you Darno and everyone!! You've made my stay very enjoyable. Much love. Abdallah,

Dear 797Abdallahe, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are thrilled to hear that our staff made you feel so at home during your stay. It’s wonderful to know that Darno and the entire team could help make your experience memorable and share insights into Indonesian culture with you. Your satisfaction and comfort are our top priority, and we’re so glad to hear that we succeeded in making your stay enjoyable. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Needs some improvement

Tripadvisor puanı 4.0/5

raymonds883 TripAdvisor onaylı yorum

House keeping needs to be improved when cleaning the room also the breakfast quality, the taste, needs to be improved too. The coffee machine inside the restaurant is not good but the coffee outside is good. All in all, it was quite a good experience and the hotel location is also strategic.

Dear Raymonds883, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for taking the time to share your feedback with us. We truly appreciate your comments, as they help us continue to improve our services. We apologize for the issues you experienced with housekeeping and breakfast quality. Please rest assured that we are actively working on enhancing these areas to ensure a more enjoyable experience for our future guests. We also appreciate your feedback on the coffee machine, and we will look into its condition to ensure better quality moving forward. On a positive note, we’re glad you enjoyed the hotel's strategic location and had a good overall experience. We hope to welcome you back soon and provide you with an even better stay. Our best regards, Jessica Uekermann General Manager

Eid Staycation with family

Tripadvisor puanı 5.0/5

Feyza A TripAdvisor onaylı yorum

Nice hotel room, clean areas with good facilities such as gym and pool, the employees are very hospitable and kind. Kak Safitri is really friendly, hospitable and nice to guests. Kak Shelby makes me a good egg, The hotel offers good hotel breakfast. The hotel is in strategic area, right in front of a mall

Dear valued guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We're thrilled to hear that you enjoyed the clean and comfortable rooms, as well as the great facilities like the gym and pool. It's fantastic that our team made your stay more enjoyable. We'll be sure to pass along your kind words to Kak Safitri for her friendliness and hospitality, and to Kak Shelby for making you a delicious egg. We’re also glad you enjoyed our breakfast and found the hotel’s strategic location convenient, with the mall right across the street. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Breakfasting moment with coorporate collagues

Tripadvisor puanı 4.0/5

Lolla Palloza G TripAdvisor onaylı yorum

I came on dining time. The place quite cozy and comfortable, the food was very nice (especially peyek udang) but the background music a bit to high, the toilet is clean, but the musholla temperature a bit hot. But it's not a big problem. Overall its perfect.

Dear Lollapallozag, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your breakfasting moment with your colleagues and that you found our dining area cozy and comfortable. We are glad you liked the food, especially the shrimp peyek. We also appreciate your comments regarding the background music, toilet cleanliness, and the temperature of the musholla. Your feedback is valuable, and we will take these points into consideration as we continue to improve our facilities and services. We are thrilled that, overall, you had a perfect experience and look forward to welcoming you back soon. Best regards, Jessica Uekermann General Manager

Iftar March 2025

Tripadvisor puanı 5.0/5

Nurul Ahmad F TripAdvisor onaylı yorum

First time iftar in Mercure Hotel Alam Sutera. Mercure has a good environment that our team can easily comfort to dine in and discuss here. Many Food & Beverages serve here which have good taste and swallow. Somepoint maybe can be upgrade about Some Noodle that feels cold, but its still has a good taste. Anyway thanks to Mercure Hotel for provide us to experience Iftar here.

Dear Valued Guest, Warm greetings from Mercure Serpong Alam Sutera! Thank you for choosing our hotel for your Iftar experience. We are pleased to hear that you and your team enjoyed the comfortable environment and the variety of food and beverages we offered. Your feedback regarding the noodles is appreciated, and we will take it into consideration as we work to continuously improve the quality of our offerings. We are grateful for your kind words and are glad that we could provide a memorable Iftar experience for you. We look forward to welcoming you back in the future. Warm regards, Jessica Uekermann General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 304 görüş 9.5/10 Konum
  • 483 görüş 7.3/10 Oda
  • 629 görüş 9.3/10 Hizmet
  • 14 görüş 6.5/10 Wifi
  • 262 görüş 7.3/10 Hijyen
  • 207 görüş 7.1/10 Otel Donanımları
  • 165 görüş 7.5/10 Kahvaltı
  • 135 görüş 6.2/10 Konfor

Hizmet sağlayıcı Trustyou

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Tangerang şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.