Mercure Serpong Alam Sutera 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 818 görüş

Mercure Serpong Alam Sutera - Image 1
Mercure Serpong Alam Sutera - Image 2
Mercure Serpong Alam Sutera - Image 3
Mercure Serpong Alam Sutera - Image 4


ALLSAFE onaylı otel

Otel ekstraları

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

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Otelin konumu

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang

GPS:-6.244335, 106.651789

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi


Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

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Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.4/5  818 görüş

TripAdvisor Derecesi  5.0/5  3.124 görüş

Kids Friendly Hotel at Alam Sutera

Tripadvisor puanı 5.0/5

Passport03546239453 TripAdvisor onaylı yorum

Had fun experiences while stay at Mercure Alam Sutera. The hospitality was amazing. There was kids activity at Sunday morning, and the staff was so helpfull and cheerfull. Thank you Kak Lila! Raffasya was so happy 🥰

Fun kids activity

Tripadvisor puanı 5.0/5

Oktavia A TripAdvisor onaylı yorum

Had a pleasant stay here at Mercure Alsut. The kids were welcomed with a milkshake drink. And the next morning, they have hat painting activity, my son loved it. And the staff Lila was very friendly to guide the kids. Thank you!

Helpful Staff Alex

Tripadvisor puanı 5.0/5

Sightsee63106830523 TripAdvisor onaylı yorum

It’s my second time staying here , both time check in with Alex in receptionist, he helped me to arrange my room since i have three different bookings for three days, somehow he managed to keep me on the same room and also arrange my transport that made my trip so much easier. The room quite spacious but need soke iprovements on the carpet. Definitely on my top list hotel so far in Jakart

Dear Sightsee63106830523, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for choosing to stay at Mercure Serpong Alam Sutera and for taking the time to share your review. We are delighted to hear that you had a pleasant stay with us and appreciation to Alex from Front Office teams for delivery exceptional services during your stay. We take great pride in providing our customers with a comfortable, enjoyable stay. It is always our pleasure to ensure that each guest have an unforgettable experience with us here at Mercure Serpong Alam Sutera. Once again, thank you for your kind words and we look forward to welcoming you back again soon! Our best regards, Jessica Uekermann General Manager

Everything is great except the food at the restaurant

Tripadvisor puanı 3.0/5

felix t TripAdvisor onaylı yorum

The room is good, the restaurant waitress zahra is great, but the food at the restaurant taste horrible, the only thing that is good is the spicy tofu. The time i need to wait for the food to arrive is around 30 minutes which is very long considering there are no people

Dear felix t Thank you for your feedback. We are glad to hear that you found the room and waitstaff in our restaurant to be great. At Mercure Serpong Alam Sutera, we strive to provide customers with a complete hospitality experience that exceeds their expectations, and we are sorry if we did not fulfill the expectations in this instance. We take customer satisfaction very seriously and will use your feedback as an opportunity to improve our services and offerings in any way possible. Thank you again for your review and for choosing Mercure Serpong Alam Sutera for your stay. Sincerely, Jessica Uekermann General Manager

Mercure Serpong Hotel Alam Sutera

Tripadvisor puanı 5.0/5

Culture33485299068 TripAdvisor onaylı yorum

I went here because a table manner event and the speaker is the manager, as what I expected. He explained everything very well. I like how he explained the manners on the table in formal dining very deep onto the details. Also he shared some of his experiences in serving in the banquet for me. The stewards serving the foods are affable and outgoing, they're also groomed well. The banquet itself was pretty large. It's not only about the table manner, Mercure also let us to have a hotel tour and making bed demo. Good for the students like myself that have a dream to work in hotel because I'll know some basic stuff in housekeeping section. After that my review about the menu is excellent, from the 1st course until coffee and tea it's all good. But the 3rd course(main course) I had some chicken bone in my mouth even if it's a chicken breast. —Theodore Billy Harefa

Dea Culture33485299068, Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for taking your valuable time to share your dining experience with Trip Advisor visitors. I am very pleased to read your positive comments, especially knowing that your experience was very pleasant, We sincerely hope to welcome you back to Mercure Serpong Alam Sutera hotel soon. Thank you and best regards, Jessica Uekermann General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 281 görüş 9.5/10 Konum
  • 437 görüş 7.8/10 Oda
  • 596 görüş 9.2/10 Hizmet
  • 20 görüş 8.2/10 Wifi
  • 247 görüş 8.3/10 Hijyen
  • 157 görüş 8.3/10 Kahvaltı
  • 116 görüş 6.2/10 Konfor
  • 8 görüş 0.8/10 İçkiler

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