Mercure Serpong Alam Sutera 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 770 görüş

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Mercure Serpong Alam Sutera - Image 2
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Mercure Serpong Alam Sutera - Image 4

Açıklama

Otel ekstraları

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

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Otelin konumu

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

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Daha fazla bilgi edinin

ALL Puanlama  4.4/5  770 görüş

TripAdvisor Derecesi  4.8/5  3.530 görüş

⭐ Perfect for Families — Great Pool, Food & Service!

Tripadvisor puanı 5.0/5

nsyasmine16 Aileler - TripAdvisor onaylı yorum

⭐⭐⭐⭐⭐ The room was clean and spacious, and the TV could stream YouTube — which was a nice bonus. The swimming pool was very large with a beautiful view, surrounded by lots of trees, so it didn’t feel like we were in the middle of the city. The fitness center was well-equipped and had a stunning view. There was also a kids’ area that kept the children entertained and happy. Dinner was delicious with generous portions — the burger was especially tasty, with flavorful meat. The salted caramel coffee was also amazing and came in a big portion. The receptionist was very welcoming, and all the staff were super friendly and helpful. Overall, this is the best hotel in Tangerang! Highly recommended.

Friendly hotel

Tripadvisor puanı 4.0/5

Dreamer49540907323 TripAdvisor onaylı yorum

The staffs here are very friendly. The facilities are quite old, but the gym is nice, I enjoyed the sunlight every morning, The room was clean, comfortable, and equipped with reliable Wi-Fi, crucial for planning my travel. The breakfast buffet featured a mix of Indonesian and Western dishes.

Good

Tripadvisor puanı 5.0/5

Traveler52006951062 TripAdvisor onaylı yorum

Best quality of the room and service. Absolutely loved my stay! The room was spacious, clean, and well-maintained. Staff were very friendly and responsive to any requests. The location is perfect—close to restaurants, shops, and public transport. Breakfast had a good variety and tasted great. Wi-Fi was fast and reliable. Overall, it was a comfortable and enjoyable experience. Would definitely stay here again in the future!

New chefs with a Scrumptious dishes, you won't stop taste it until you done

Tripadvisor puanı 5.0/5

R12Q1 TripAdvisor onaylı yorum

I've stayed at Mercure Alam Sutera a few times, but this time was different. The hotel is starting to improve. Despite being under renovation, the modern 4-star service is still delivered with style. Some of the rooms have been renovated to be more attractive and very modern, the rooms are equipped with android smart-TV, which allows you to explore without limits. Thanks to Yadi and Dwi, the Housekeeping staff for making the rooms clean and comfortable. More importantly, the new chef gives a different feel to the hotel's cuisine, as if you are enjoying a home-cooked meal with feeling. All the food served makes you reluctant to stop trying and savoring to the last drop. Overall, mercure Alam Sutera has a scrumptious dishes. Thanks to the new chef and his team who have given a new sensation to the dishes served, thanks also to Kholik and Pian. The service at the Resto was also quite impressive. All the staff are friendly and always offering help, responding to requests quickly. thank you to Budi and Regina who have provided the best service and still remember me. thank you also to the other resto staff dendi and irvan. It looks like the management is making savings, but the service from the hotel staff still maintains the tradition of hospitality and sincerity in serving guests. The meeting rooms are comfortable with modern and sophisticated supporting equipment, no need to use projectors and screens anymore; Mercure provides a large Smartboard Monitor. Thanks to Adnan, the technicians are always ready to help. The Banquet team who standby around the meeting room really provide the best service, once gave direction to serve the meeting participants, then proactively and initiative implemented perfectly. Thank you Koza, you're the best. There's something different about the coffeebreak provided, not only the great taste but the variety of snacks that make you forget that there's still lunch and dinner waiting. The location of this hotel is very strategic, opposite the mall, next to the hospital, the mosque is close by. Opposite the hotel are also many delicious street food locations. Even better, despite being on the edge of a busy road; the noise of vehicles is not heard in the meeting room. The lobby is quite cozy, friendly welcome from security and doorman. Thank you to Fitri and Audrey for serving us wholeheartedly. Especially, thank you to Noviani the Director of Sales who has provided satisfactory support for the meeting activities since before it took place even after the activity ended. Overall, Mercure Alam Sutera provides a slightly different but memorable experience. Hopefully all the best services can be maintained even better; so that guests who stay and new guests get a pleasant impression.

Very lovely experience.

Tripadvisor puanı 5.0/5

Abdallah E TripAdvisor onaylı yorum

Very hospitable staff, it felt like I've never left home. The staff have always been helpful and they've thought me alot about the Indonesian culture. Thank you Darno and everyone!! You've made my stay very enjoyable. Much love. Abdallah,

Dear 797Abdallahe, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are thrilled to hear that our staff made you feel so at home during your stay. It’s wonderful to know that Darno and the entire team could help make your experience memorable and share insights into Indonesian culture with you. Your satisfaction and comfort are our top priority, and we’re so glad to hear that we succeeded in making your stay enjoyable. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 300 görüş 9.5/10 Konum
  • 472 görüş 7.3/10 Oda
  • 610 görüş 9.3/10 Hizmet
  • 14 görüş 6.5/10 Wifi
  • 253 görüş 7.3/10 Hijyen
  • 160 görüş 7.2/10 Kahvaltı
  • 135 görüş 6.1/10 Konfor
  • 51 görüş 9.7/10 Havuz

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