Novotel Goa Dona Sylvia Resort 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,238 أراء

Novotel Goa Dona Sylvia Resort - Image 1
Novotel Goa Dona Sylvia Resort - Image 2
Novotel Goa Dona Sylvia Resort - Image 3
Novotel Goa Dona Sylvia Resort - Image 4
Cavelossim Beach, Salcete, 403731 GOA, الهند

الوصف

خدمات الفندق الإضافية

  • Private beach access to Cavelossim beach.

  • Villa-style rooms with private balconies, offering a garden, pool or distant sea facing view.

  • Enjoy buffet breakfast, lunch & dinner at our tropical themed Seagull Restaurant by the pool.

  • 4 in-house restaurants catering to a variety of cuisines to satisfy your every craving.

  • Tennis court, basketball court, fully furnished gym, spa and 2 swimming pools at the resort.

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Goa Dona Sylvia Resort

Cavelossim Beach, Salcete
403731 GOA
الهند

نظام تحديد المواقع العالمي (GPS):15.17451, 73.94498

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,238 أراء

تقييم TripAdvisor  4.6/5  5,323 أراء

2025 شهادة تميّز

Worst christmas get away, repent it big time

ملاحظة Tripadvisor 1.0/5

NathVandana تقييم TripAdvisor المعتمد

I am writing to express my significant concerns regarding the service quality experienced during my recent stay. As a frequent visitor to Goa, having consistently chosen the Radisson next door for nearly a decade without issue and i repemt for not chosing to stay there., I am particularly dismayed by the current circumstances. I would like to detail the specific issues encountered, beginning with the most pressing: 1. **December 25th Christmas Breakfast:** For a hotel purporting to be a five-star establishment, I anticipated a standard breakfast experience. However, on Christmas morning, the hotel appeared ill-equipped to manage a full house of guests, resulting in a makeshift breakfast arrangement in the ballroom. This setup was notably unprepared, with open food displays, unlidded items, and dirty dishes readily available for use. When I requested proper glassware, I was provided with disposable cups, with the explanation that other options were not yet ready. Furthermore, my request for a non-spicy paratha for my three-year-old was met with a refusal from the live counter, who stated that the mixture already contained chilies and could not be customized. It was only when the head chef stepped in i could get the parantha. Given the unsatisfactory state of the food, I opted to forgo breakfast entirely, finding the quality to be inferior to that typically found at a three-star property. The absence of table service was also a notable oversight, presumably due to the temporary arrangement. 2. **Beach Towel Policy:** Beach towels are a standard amenity at any beach resort. I was informed by your team that providing them was no longer hotel policy. However, upon visiting the beach, I observed several foreign guests utilizing them without apparent issue. The following day, your team did provide me with two towels. 3. **Milk for Children:** It is customary for five-star hotels nationwide to provide basic milk for children in the evenings. When I requested to inspect the milk used, your staff was unable to provide a new 1-liter tetra pack, instead offering an open glass of milk. I expressed my concern regarding the origin and safety of this milk, and while I offered to pay for a new, sealed container, I was informed that such a request was outside of policy. Fortunately, I had a tetra pack on hand for my child and subsequently purchased more the next day. I could enumerate further issues, but time constraints prevent me from doing so at present. My primary recommendation, particularly for guests with children, is to reconsider staying at this establishment. The food quality, cleanliness, and overall hospitality were severely lacking. Sincerely, Vandana

Attitude is very bad

ملاحظة Tripadvisor 1.0/5

606stevem تقييم TripAdvisor المعتمد

Terrible room was not 5 star more like 1 star and they treat you like expound class people. I nearly got run over by the hotel golf cart security said get out of the way then. Terrible attitude terrible service avoid go somewhere else. Be respected

Terrible. Disappointing

ملاحظة Tripadvisor 2.0/5

Narinder A تقييم TripAdvisor المعتمد

I had a terrible stay at this hotel .. First night I arrived the air-conditioning was not working. They did not move to another room They left me there with all the mosquitoes and the heat overnight. So the next day they still tried to fix it, but they could not fix it therefore they eventually decided to moved me to another room. Then after a few days, my room flooded. There was water all inside the room all my clothes are wet my shoes were ruined. Bearing in mind it rains six months of the year in Goa, you would think they would be used to. I’m blocking the drains . So then I decided to leave and go to another hotel. They did say I would get a refund, but I have not received anything.. this is supposed to be a five star hotel it’s very expensiveand it’s disappointing. All the bars are empty the restaurants are empty because it’s too expensive to eat there and the food is nothing special . The beach is dirty lots of litter lots of dogs and the shacks are dirty as well. I would suggest you go to the Holiday Inn, which is down the road. Beautiful beach, beautiful shack , The rooms are dated Furniture is very old this is not a five star hotel . The hotel has no atmosphere.

Amazing Food and service

ملاحظة Tripadvisor 5.0/5

ankitc385 تقييم TripAdvisor المعتمد

Have not had better flod and experience. Shout out to Chef Vipin at Kebabs & Curries for soup and main course, also our host Ismail. Thanks for your hospitality.

Check in was smooth and hasslefree Room was spacious Check out formalities were smooth

ملاحظة Tripadvisor 5.0/5

Jet68232597460 تقييم TripAdvisor المعتمد

Luxury at its finest , Staff were incredibly helpful The breakfast buffet was delicious Rooms were spacious and had great decor.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 584 أراء 9.6/10 الموقع
  • 739 أراء 8.3/10 الغرفة
  • 1,695 أراء 8.8/10 الخدمة
  • 71 أراء 3.5/10 إنترنت
  • 658 أراء 9.3/10 وسائل الراحة
  • 498 أراء 9.5/10 الشاطئ
  • 282 أراء 8.6/10 مستوى النظافة
  • 215 أراء 8.3/10 الإفطار

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في جوا

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.