Sofitel Noosa Pacific Resort 5 نجوم

We recently stayed at Sofitel Noosa for 4 nights to celebrate my Husbands 40th and the property did not disappoint. From Veuve champagne at checkin a wonderfully huge Fruit platter & bottle of Tattinger in our room, the service was amazing. We had a River view twin room, as our children joined us and the space was appreciated. 2 x double beds, a large round dining table with 4 chairs, lounge chair and coffee table with a kitchentte - the room was perfect. Yes the property overall is a bit dated, but they are in the process of completing a refurbishment. Yes it is expensive however you are paying for the location. Right on Hastings St with parking for $25 a day - you can't get any better in the heart of Noosa and with the Sunshine Coasts only swimup bar and pool heated to 27deg - what a way to spend a few winter days!! Amazing

After being on a road trip for 3 weeks we finished off with 3 nights at Nossa Sofitel, great time, perfect place to relax and unwind, swimming every day, walks and dining. Even though renovations are happening it did not affect us in any way. Look forward to a return visit.

My wife and I have not stayed at the Sofitel in Noosa for a long time and it was like meeting up with an old friend again, that is, apart from having trouble finding the entrance. Greeted like long lost friends and offered a glass of bubbly on arrival while we waited for access to our room. A large, bright airy room on reception level and with all the ammenities we needed. The hotel is superbly located towards the end of Hastings Street but reception is reached via Noosa Parade. No formal restaurant but dinner is available at Noosa Beach House, which is part of the hotel. Very much the bar scene, so no formal dining. Our experience there for dinner not a great experience, however, breakfast was a different story. As usual, the staff everywhere within the hotel were fabulous and we will certainly be returning in the not so distant future.

Let's start with the positives. The location is fantastic. Right on Hastings Street and easy walking distance to numerous restaurants, cafes, bars, the main beach and the national park. Beautiful pool and facilities. The meals and cocktails I had were delicious. Guest services, cleaning staff and some reception staff were friendly. The bed was very comfortable. Now, the negatives. I feel some of the staff could have been warmer and friendlier, especially on the food and beverage side (at the Beach House). There is one younger blonde woman at the Beach House who is quite rude. Some staff at reception also have an attitude. I like to feel welcome when I stay somewhere. There was a problem at check-in. The man who checked me in tried to upsell me to a pool view room. I told him I was happy with what I had booked (the village view with balcony) based on the pics and description at booking.com. He also confirmed it had "a view of the town". But when I entered the room, it became clear there was absolutely no village view - the view was of a wall and some plants. There was no balcony. The pictures of the view on booking.com did not match the reality at all. I went back to reception to discuss this, where the girl behind the desk started arguing with me, telling me I booked through a third party (booking.com) and should have booked direct. Sorry, but the hotel is selling rooms through booking.com. If you do not want to sell rooms through booking.com, then don't. And what did that have to do with the issue anyway? The guy who checked me in then moved me one floor up to a pool view room, so I was happy with that. The breakfast items are tasty and plentiful but it takes ages to get a coffee in the morning. It can be hard to find someone to take your coffee order and then, after you order it, it takes a long time to come out. There is rarely somebody to greet you when you enter for breakfast, so you usually have to seat yourself. Which is fine - but then they seem miffed when you seat yourself. If guests are supposed to be seated by a member of staff, then you should greet guests on entry and seat them! My room looked lovely but had a musty/mouldy smell when the aircon was on, which wasn't very pleasant. Minibar items weren't replaced after I used them. For some reason, they stopped restocking them after the first night. Overall, my experience was mixed and not quite what I expect from a hotel at this price point and star rating.

A perfect getaway for a couple of days in Noosa. The Hotel is in a perfect location. Our Room was spacious with a sperate shower and a spar bath The staff were all welcoming and very professional. The restaurants attached to the Hotel were all delicious with attentive staff. We could not fault our stay and look forward to returning.