Novotel Sihanoukville Urlaubsresort 4 Sterne

Dear Rolf H. F., Greetings from Novotel Sihanoukville Holiday Resort, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed our excellent service, superb breakfast buffet, and spacious rooms with large balconies. It is especially rewarding to know that our team’s friendliness and the cleanliness of the hotel made your stay more enjoyable. We also appreciate your feedback regarding the seawater cleanliness. While the condition of the sea is managed at the city level, we truly value your comments and will continue to support initiatives that help maintain and improve the beach environment for all visitors. Thank you again for sharing your experience. We hope to have the pleasure of welcoming you back for another relaxing stay in the future. Best regards, Ayub YULIANTO General Manager

Dear Hartmut M. J., Thank you very much for your wonderful review. We are delighted to hear that every aspect of your stay was perfect and that you found your room and overall experience very comfortable. Your kind words truly encourage our team to continue providing excellent service. We look forward to welcoming you back for another enjoyable stay in the near future. Best regards, Ayub YULIANTO General Manager

Dear Christopher P., Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that you enjoyed your stay and that you found our hotel, seaside setting, and team to be top-notch. Your kind words are truly appreciated and will be shared with our Heartist. It is our pleasure to provide a serene and spotless environment for our guests, and we’re glad that these aspects contributed positively to your stay. We also understand your feelings regarding the surrounding location and appreciate your honest feedback. While the area is beyond our direct control, your comments are valuable and help us better understand our guests’ expectations. Thank you once again for staying with us, and we hope to have the pleasure of welcoming you back in the future. Best regards, Ayub YULIANTO General Manager

Dear Maxi, Greetings from Novotel Sihanoukville Holiday Resort, Thank you for taking the time to share your feedback about your recent stay with us. We\'re thrilled to hear that you had such a great experience during your stay. It’s fantastic that you enjoyed your room and the breakfast buffet—especially the custom noodle soup! We\'re also glad you had a chance to explore the pool and outdoor area. It is our pleasure to provide a serene and spotless environment for our guests, and we’re glad that these aspects contributed positively to your stay. Your kind words about our friendly Heartist mean a lot to us. Thank you again for your feedback. We hope to have the opportunity to welcome you back to our resort and provide you with another enjoyable stay. Best regards, Ayub YULIANTO General Manager

Dear Kühne, Greetings from Novotel Sihanoukville Holiday Resort, Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the issues you experienced regarding water quality and unpleasant odors during your stay. We understand that our beachfront location may be affected by the nearby wastewater treatment plant, and we are working closely with the local authority to address this issue and ensure our hotel meets the highest standards of cleanliness and comfort. We apologize for any inconvenience this may have caused. Thank you again for your feedback. We appreciate your understanding and hope you might consider giving us another chance in the future. Best regards, Ayub YULIANTO General Manager