Mercure Jakarta Batavia 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 401 beoordelingen

Beste prijs
garantie
Mercure Jakarta Batavia - Image 1
Mercure Jakarta Batavia - Image 2
Mercure Jakarta Batavia - Image 3
Mercure Jakarta Batavia - Image 4
Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, 11230 JAKARTA, Indonesië

Omschrijving

Extras van het hotel

  • 40 minuten rijden van de internationale luchthaven Soekarno-Hatta naar Jakarta

  • Op loopafstand van het oude stadshart met het Fatahillah-museum en Bank Indonesia Museum

  • 10 minuten lopen van het treinstation en busstation

  • In de buurt van XXX, de straat die beroemd is om zijn Chinese keuken

  • 15 minutes driving to Jakarta International Stadium (JIS) , Ancol, JI Expo for concertgoers

Onze accommodaties

Hotel locatie

Mercure Jakarta Batavia

Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Indonesië

Gps:-6.132382, 106.810051

Telefoon
Fax +62 21 6915977

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

SOENDA KELAPA

Malaka Restaurant in Mercure Jakarta Batavia biedt 24-uurs dineren met internationale, Aziatische en Nusantara-gerechten. Perfect voor dagelijkse diners, bruiloften en speciale evenementen in Jakarta, met een uitgebreide selectie heerlijke gerechten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  401 beoordelingen

Avis-klantbeoordeling 3.0/5

Roger H. Stellen - ALL bevestigde berichten

Verblijf was prima, alleen de laatste avond na het diner liepen er ratten door de eetzaal. Dit hebben we gemeld zijn ook op zoek gegaan. Verder is er aan ons geen aandacht meer besteedt. Een sorry of drankje was volgens mij wel op zijn plaats geweest.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. While we are pleased to know that your overall stay was fine, we are truly sorry for the unacceptable experience you encountered on your last evening in our dining area. Please accept our sincerest apologies regarding the presence of rats in the restaurant. This is a matter we take extremely seriously, as it falls far below the hygiene and service standards we are committed to providing. We fully understand how disturbing and disappointing this must have been during your dinner experience. We also deeply regret that after you reported the matter, you did not receive the attention, follow-up, or apology that you rightfully deserved. Your point is absolutely valid, and we sincerely apologize that our response at the time was inadequate and lacked the care expected in such a situation. Your comments have been immediately shared with our management, Food & Beverage, and Hygiene teams for urgent corrective action, including enhanced pest control measures and stronger service recovery training for our staff. Thank you once again for bringing this to our attention. We truly regret the negative impression caused and hope to have the opportunity to restore your confidence in us in the future. Warm regards, Andri Mengko Front Office Manager

Avis-klantbeoordeling 4.5/5

Jan R. Stellen - ALL bevestigde berichten

Alles prima verzorgd.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Avis-klantbeoordeling 4.5/5

Rik Z. Gezinnen - ALL bevestigde berichten

De correspondentie tijdens mijn reservering verliep vriendelijk, vlot en efficient! Zo ook de boeking van tranfer naar het hotel. Erg vriendelijke ontvangst, mooi ingerichte kamer en comfortabele bedden. In de ochtend uitstekend ontbijtbuffet. Kortom: Mercure Batavia is een uitstekend hotel om te verblijven wanneer je de oude stad wilt verkennen. Het ligt op slechts 400 meter van het oude stadhuis aan de Taman Fatahillah.

Dear Rik Z., Thank you very much for your wonderful review and for sharing such positive feedback about your stay with us. We are delighted to know that the communication during your reservation and the hotel transfer process were friendly, smooth, and efficient, creating a pleasant experience right from the start. It is truly rewarding to hear that you enjoyed the warm welcome, the beautifully furnished room, the comfort of our beds, and our breakfast buffet. We are also pleased that our location near Taman Fatahillah and the Old City made your exploration of Kota Tua convenient and enjoyable. Your kind words are a great encouragement for our entire team, and we sincerely appreciate you taking the time to recommend Mercure Jakarta Batavia. We look forward to welcoming you back for another excellent stay in the future. Warm regards, Andri Mengko Front Office Manager

Avis-klantbeoordeling 4.5/5

Nathan S. Alleen - ALL bevestigde berichten

Faciliteiten en eten zijn goed. Personeel is zeer vriendelijk en behulpzaam. Schoonmaak van kamer was over het algemeen goed alleen kreeg ik bij: vervangen van beddengoed lakens met vlekken en bij vervangen van baddoeken stinkende baddoeken.

Dear Mr. Nathan S., Thank you for sharing your feedback and for highlighting the good facilities, food, and the friendliness of our team. We truly appreciate your kind words. At the same time, please accept our sincere apologies for the stained bed linens and the unpleasant smell from the replacement towels. This does not reflect our usual standards, and we fully understand how disappointing this must have been. I have personally shared this with our Housekeeping team for immediate follow-up to ensure proper quality checks are reinforced. Your comments are extremely valuable to us as we continuously work to improve our service. Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much better experience. Warm regards, Andri Front Office Manager

Avis-klantbeoordeling 3.5/5

Marcel D. L. Vrienden - ALL bevestigde berichten

savodns wel luid geluid overlast

Dear Mr. Marcel D. L., Thank you for sharing your feedback. We sincerely apologize for the noise disturbance you experienced during your stay. A comfortable and restful environment is very important to us, and we regret that this was disrupted. Please be assured that we are reviewing this issue with our team to minimize noise nuisances and ensure a more peaceful experience for our guests in the future. Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back for a much more pleasant and restful stay. Warm regards, Andri Front Office Manager

Andere internetgebruikers beoordelen ons hotel

  • 508 beoordelingen 8.5/10 Locatie
  • 1.125 beoordelingen 8.7/10 Kamer
  • 1.231 beoordelingen 9.2/10 Service
  • 25 beoordelingen 8.9/10 Wifi
  • 707 beoordelingen 8.7/10 Eten
  • 555 beoordelingen 8.2/10 Netheid
  • 527 beoordelingen 8.5/10 Ontbijt
  • 424 beoordelingen 8.5/10 Comfort

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