머큐어 자카르타 바타비아 4성

고객 평점 (ALL 평가) 4.5/5 395 리뷰

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Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, 11230 JAKARTA, 인도네시아

호텔설명

호텔 추가 정보

  • Soekarno-Hatta 국제 공항에서 Jakarta까지 차로 40분 소요

  • Fatahillah 박물관 및 Bank Indonesia 박물관을 포함한 구도심 지역이 도보 거리 이내에 있습니다.

  • 기차역 및 버스웨이 역이 도보 10분 거리에 있습니다.

  • 중국 음식으로 유명한 거리인 XXX 근처에 위치

  • 15 minutes driving to Jakarta International Stadium (JIS) , Ancol, JI Expo for concertgoers

숙박

호텔 위치

머큐어 자카르타 바타비아

Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
인도네시아

GPS:-6.132382, 106.810051

전화
팩스 +62 21 6915977

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 룸 서비스

MALAKA

Malaka는 1층에 위치한 레스토랑으로 24시간 운영합니다. 아시아 및 인도네시아 군도 요리는 물론 세계 각지의 요리를 제공하며 뷔페와 쇼케이스 개방형 주방에서 조리하는 일품 요리를 즐길 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  395 리뷰

TripAdvisor 평가  4.5/5  666 리뷰

2025으뜸 시설

고객 평점 3.5/5

Taesoon L. 1인 - 전체(All) 통지 확인

나쁘지 않은 숙박이었지만, 좀 아쉬운 편이네요. 주변이 걷기는 애매해서 보통 호텔 주변을 산책하는 제게는 좀 힘들었구요. 룸은 나쁘지 않았지만, 물도 좀 깨끗하지 않은 듯 하고, 어메니티도 살짝 아쉬웠네요. 조식은 특히 아쉬웠고요. 나쁘지 않아서 자카르타 올드타운 쪽을 다니실 때는 괜찮은 선택이지만, 다른 곳을 방문하는 일정이라면 굳이 올 필요는 없는 것 같네요.

Dear Taesoon L., Thank you for sharing your feedback with us. We are glad to know that your stay was generally decent and that our location offered convenient access to Jakarta’s Old Town. At the same time, please accept our sincere apologies for the aspects of your stay that were disappointing. We regret that the water quality and in-room amenities did not meet your expectations, and that breakfast was not as satisfying as it should have been. Your comments have been shared with our Housekeeping and Food & Beverage teams for immediate review and improvement. We appreciate your honest insights regarding the walkability of the area and the suitability of our hotel for different types of trips. Your feedback is very valuable in helping us improve our services and better manage guest expectations. Thank you again for your review, and we hope to have the opportunity to welcome you back for a more comfortable and fully satisfying stay in the future. Warm regards, Andri Mengko Front Office Manager

Nice Room!

트립어드바이저 평점 4.0/5

Jondoli TripAdvisor 인증 리뷰

The room was excellent — comfortable, well-designed, and truly impressive. However, attention to detail could be improved, particularly regarding the placement of stickers and signage. Some were applied unevenly and appeared rather careless, which slightly detracts from the overall premium impression. Breakfast Experience I also believe pest control requires more serious attention, especially in the buffet area. On January 14th, at approximately 9:56–9:57 AM, I clearly saw a rat running into the space beneath the counter near the egg station (this should be visible on CCTV). This was quite concerning and should be addressed urgently. Hot water was difficult to find, and the water dispenser gallons were not promptly refilled, despite the hotel occupancy being very low. Staff should perform more frequent checks on food and beverage stock availability to ensure consistent service quality. I ordered an egg white omelet, which took an unusually long time to be prepared, even though the breakfast area was quiet at that time. I specifically requested mixed condiments, and the staff member wearing a hijab (without a name tag) confirmed the order. However, the omelet was eventually served plain, without any condiments. Regarding the herbal drink (jamu), this may be a matter of personal preference, but based on my experiences at other Accor hotels in Indonesia, jamu is typically served chilled over ice, which provides a much fresher and more enjoyable taste. I understand that breakfast service was nearing its end, yet it would be more appropriate if staff collected their own drinks from the kitchen area rather than the guest buffet while guests were still dining (at around 10:10 AM). It was uncomfortable to see staff, still wearing aprons, taking food and beverages from the guest buffet. Finally, my sincere appreciation goes to the staff members Tito and Sugi in the breakfast buffet area — both were professional, experienced, and genuinely helpful. Special recognition also to Hesty (or Resty), who proactively informed guests about the breakfast closing time and handled the situation very efficiently. She truly stood out, and other staff members could greatly benefit from following her example.

Perfect location near the Okd town

트립어드바이저 평점 5.0/5

Balaia315 TripAdvisor 인증 리뷰

This is definitely the place to stay if you want to stay near a walkable area in Jakarta more precisely near the Old town Batavia. The room offers you everything you need to make your stay as comfortable as possible. I truly recommend this hotel and will not hesitate to stay here again.

고객 평점 4.0/5

Jang Y. Y. 가족 - 전체(All) 통지 확인

비어 피처를 더욱 활성화 했음 좋겠다

Dear Jang Y. y., Thank you for sharing your feedback with us. We are pleased to know that you found our hotel to be a decent choice in the city center and that you enjoyed our room service. Your suggestion regarding having more beer pitchers is well noted and appreciated. We will be happy to share this feedback with our Food & Beverage team for consideration as we continuously look for ways to enhance our guest experience. Thank you once again for your stay and valuable input. We look forward to welcoming you back to Mercure Jakarta Batavia in the future. Warm regards, Andri Mengko Front Office Manager

Excellent Stay at Mercure Jakarta Batavia

트립어드바이저 평점 5.0/5

HalimH126 TripAdvisor 인증 리뷰

I was very impressed with the service during my stay at Mercure Jakarta Batavia. I would like to express my special appreciation to Roy and Erna for their warm assistance and professionalism upon our arrival. Roy was courteous and efficient in helping us with our luggage, while Erna ensured our check-in process was smooth and pleasant. Their genuine hospitality truly reflects the high standards of the hotel. Thank you to the entire Mercure Jakarta Batavia team, especially Roy and Erna, for making our stay such a wonderful experience. I would definitely recommend this hotel to others

Dear Mr. Halim, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 543 리뷰 8.2/10 위치
  • 1,194 리뷰 8.7/10 객실
  • 1,316 리뷰 9.1/10 서비스
  • 26 리뷰 8.5/10 인터넷 가격
  • 742 리뷰 8.9/10 레스토랑
  • 588 리뷰 8.2/10 청결도
  • 553 리뷰 8.8/10 조식
  • 455 리뷰 8.6/10 안락함

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