머큐어 컨벤션 센터 안촐 4성

고객 평점 (ALL 평가) 4.6/5 1,817 리뷰

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머큐어 컨벤션 센터 안촐 - Image 4

호텔설명

호텔 추가 정보

  • 도심 및 수카르노 하타 국제공항에 인접

  • 야외 수영장, 워터 슬라이드, 키즈 클럽 완비

  • 안촐 테마파크 중심지에 위치해 있으며 두니아 판타지, 씨월드, 아틀란티스 인근에 자리함

  • 맞춤 연회가 가능한 23개의 실내 및 야외 이벤트홀

  • 공원 및 바다 전망의 넓은 객실

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호텔 위치

머큐어 컨벤션 센터 안촐

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 자카르타
인도네시아

GPS:-6.122196, 106.836323

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

SUNDA KELAPA RESTAURANT

세계 각국의 요리와 유명한 현지 요리를 제공하는 Sunda Kelapa 레스토랑에서 다양한 요리를 맛보세요. 실내 및 실외 식사 공간이 마련되어 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,817 리뷰

TripAdvisor 평가  4.4/5  3,324 리뷰

Great resort, fantastic staff, good food!

트립어드바이저 평점 4.0/5

Tony T TripAdvisor 인증 리뷰

This was my 2nd stay at Mercure Conv. Center Ancol (having previously visited just before the pandemic). Overall, it was a good experience, and I truly appreciate the consistently professional, helpful, and friendly service from the staff. I would like to express my sincere appreciation for the efforts of both M.O.D.s during my stay. I had an urgent payment to complete and did not realize it could only be processed through a laptop or desktop. Unfortunately, I only had my mobile devices with me. Thankfully, Mr. Henri, the gentleman M.O.D., went out of his way to save the day! What a hero! Special Thanks also to Miss Dwi, who kindly arranged tape and scissors so I could finish a documentation project I was working on. The food at the restaurant was delicious, with a good variety of options to choose from. The main reason I am giving a score of 8.7 instead of higher is due to the air conditioner in the room. It could not be switched off, only adjusted. Even after speaking with housekeeping and asking for help as the room was too cold, the constant flow of cold air continued. Unfortunately, this resulted in me catching a cold, and more than a week after departing I’m still unwell and coughing a lot. I kindly request that the hotel consider fixing this issue so guests have the option to fully turn off the air conditioner when needed. Of course, this is not the fault of any staff member, but sadly it affected the comfort of my stay. Thank you again for the hospitality, and I hope to return in the future once the AC issue is resolved. Terima kasih banyak!

Dear Mr. Tony Thank you for taking the time to share your experience at Mercure Convention Center Ancol. We are delighted to hear that you appreciated the professionalism and attentiveness of our staff, particularly Mr. Henri and Miss Dwi, who were able to assist you during your stay. Your kind words about our restaurant offerings are also greatly appreciated. We sincerely regret that the air conditioning in your room did not meet your expectations. Your feedback regarding the inability to fully turn off the unit is valuable, and we will certainly take it into consideration as we continually strive to improve our facilities. We understand how important a comfortable environment is for our guests, and we apologize for the discomfort you experienced. We appreciate your understanding and thank you once again for your feedback. We look forward to welcoming you back in the future, hopefully under more favorable circumstances. Best regards, Fachry Aulia - Asst. Front Office Manager

Deplorable and Dysfunctional Hotel

트립어드바이저 평점 1.0/5

Roywidjaja TripAdvisor 인증 리뷰

Room was booked for a family with a child, yet the room was not properly prepared in anticipation for arrival of 3 persons. In room- slippers, amenities and bath towels were inadequate. Since there were only 2 towels available, we called "guest service" and asked for the additional bath towel for our child and face towel and/or hand towel but was rudely refused by the lady on the other end, she said the hotel doesn't provide hand towels/face towels, juts bath towels. Went to the receptionist to ask for the bath towel, waited for 30 minutes and no one showed up. Called the receptionist and was dismissed in a rude tone of voice that the housekeeping has been told and I should just wait. It is truly baffling that my most recent stays at All.Com properties in Amsterdam, Cologne and Brussels were a stark contrast and virtually impeccable where the staffs actually read the booking details and prepared everythingaccordingly. Yet this Mercure property was just infuriating and blatantly dysfunctional in all hospitality aspects. To top it all, the entire floor and room was reek of smoking smell although it was supposed to be a non-smoking room.

Dear Mr. Roy Widjaja Thank You for your feedback and sharing experience at Mercure Convention Center Ancol We are sincerely apologized for any inconvenience caused. We have shared with our concerned team and will keep on improving our effort in giving a better performance by anticipating guest guest needs. Once again thank you so much for sharing your experience. Hopefully we still have the chance to welcome you back in the near future Kindest Regards, Fachry Aulia Asst Front Office Manager

Greatest place for staycation with my family

트립어드바이저 평점 5.0/5

GoPlaces17586209462 TripAdvisor 인증 리뷰

Greatest place for my lil family, the swiming pool is the gretest one. Food and the sea view. Great hospiltality with ms fitria

Dear Sir/Madam, Thank you for your positive review. We greatly appreciate your appreciation for our staff and your support of Mercure Convention Center Ancol. Thank you again for your review, and we look forward to your next visit. Best regards, Iin Widiasih Guest Experience Team

Mercure Ancol - Nov 2025

트립어드바이저 평점 5.0/5

arinta i TripAdvisor 인증 리뷰

Staying at Mercure Ancol was an amazing experience, from the room, the view, the restaurant, to the service. Mba Fitria, as the Guest Relation Officer, was very helpful throughout the check-in to check-out process, making everything easy and flexible. Can’t wait to have the opportunity to visit Mercure again!

Dear Sir/Madam, Thank you for your positive review. We greatly appreciate your appreciation for our staff and your support of Mercure Convention Center Ancol. Thank you again for your review, and we look forward to your next visit. Best regards, Iin Widiasih Guest Experience Team

Family holliday chill and play with a children

트립어드바이저 평점 5.0/5

Narcissa D TripAdvisor 인증 리뷰

This is very wonderful experiences.. the room is comfort and clean, the bath is clean the bed is very clean and warm. There is many playground for children very intteristing and family fun. Thank you

Dear Sir/Madam, Thank you for your positive review. We greatly appreciate for your feedback and your support of Mercure Convention Center Ancol. Thank you again for your review, and we look forward to your next visit. Best regards, Iin Widiasih Guest Experience Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 281 리뷰 8.6/10 위치
  • 1,450 리뷰 8.9/10 객실
  • 1,396 리뷰 9.2/10 서비스
  • 30 리뷰 6.2/10 인터넷 가격
  • 809 리뷰 8.8/10 편의 시설
  • 721 리뷰 8.7/10 청결도
  • 466 리뷰 7.7/10 조식
  • 128 리뷰 5.7/10 가격 대비 가치

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