Raffles Jakarta 5 星

客户意见评级 (ALL 评级) 4.8/5 1,985 评论

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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, 12940 雅加达, 印度尼西亚

描述

酒店其他优惠

  • 莱佛士房面积 60 平方米起，设有独立的起居区，提供著名的莱佛士管家服务

  • 餐厅的设计非常具有想象力，同时提供让人难以抗拒的美食。

  • 位于 Mega Kuningan 中央商务区

  • 酒店设施包括户外慢跑跑道、健身房、儿童俱乐部和屡获大奖的莱佛士水疗中心

我们的客房

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酒店位置

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 雅加达
印度尼西亚

GPS:-6.224434, 106.824064

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,985 评论

TripAdvisor 评级  4.9/5  3,063 评论

卓越奖 2025

Above and Beyond: My Exceptional Stay at Raffles Jakarta

Tripadvisor 评级 5.0/5

Ivan S 经 TripAdvisor 认证的评论

From the moment I arrived at Raffles Jakarta, everything felt seamless and personal. As soon as I stepped through the entrance, the team greeted me by name, recognized my Platinum status, and invited me to check in at the Level 12 lounge. I was escorted upstairs by Stacy, who casually asked about my wife and daughter. I didn’t think much of it at the time, but it turned out to be the start of a very thoughtful surprise. At the lounge, Kevin handled the check-in process and informed me that I had been upgraded all the way to the Gallery Suite, even though I had booked the lowest room category. Such a generous surprise. While settling in, Eto offered drinks and snacks with a warm, friendly attitude that immediately made the lounge feel comfortable. The Gallery Suite itself was spacious, beautifully designed, and extremely comfortable. That evening, I had a dinner invitation at Arts Café, and every dish was genuinely delicious. When I returned to the room after dinner, I found a soft toy and a handwritten note addressed to my daughter. It was such a sweet gesture. Thank you to Butler Oshel and of course to Stacy for arranging it. The next morning, I chose to have breakfast at Arts Café instead of the lounge so I could eat with my relatives. The food was surprisingly very good. It was much better than my visit in October 2024, and everything I ordered was excellent. Jojo helped with several à la carte dishes and took great care of us. Toward the end of the meal, Gio, the restaurant manager, stopped by to check how everything was, which added to the warm impression. I actually had to leave earlier than planned. If not, I’m sure they would have offered a late checkout as well, considering how consistently attentive the service had been from the moment I arrived. Overall, Raffles Jakarta delivered a truly outstanding hospitality experience. From the upgrade to the personal touches and the genuine warmth from every staff member, everything felt special. Definitely will come again.

Dear Mr. Ivan, thank you for sharing such a beautiful reflection of your stay with us. It warms our hearts to know that the thoughtful welcome the surprise for your daughter and the genuine care from our colleagues created moments that felt personal and uplifting. We are truly delighted that every part of your journey from the Gallery Suite to your breakfasts and dinners brought comfort and joy. It is our passion to make each visit feel enchanted and memorable and we cannot wait for the day we welcome you and your family home again. Warmest regards Rhany Guest Experience Manager Raffles Jakarta

客户意见评级 5.0/5

Lihua P. 商务住宿 - 所有已确认评论

酒店客房很大，很温馨

Dear Valued Guest, Thank you very much for sharing your feedback with us. We are delighted to know that you enjoyed your stay, especially the spacious and comfortable room. We are also pleased to hear that our Front Office team contributed positively to your experience, your recognition means a great deal to them. We appreciate your comment regarding the condition of the small road leading to the hotel. While this area is outside the hotel’s property, we fully understand how it may affect your arrival experience. Please be assured that we continue to work closely with the relevant parties to encourage improvements. Thank you once again for choosing Raffles Jakarta. We look forward to welcoming you back for another wonderful stay. Warm regards, Etha Director of Guest Experience, Quality & Loyalty

Spa treatment like a King

Tripadvisor 评级 5.0/5

Marcus S 经 TripAdvisor 认证的评论

Raffles Spa: I have been treated like a King in the Spa at Raffles Jakarta. Especially Mury my therapist has been very professional and comforting. Great treatment. And Nurul the receptionist greeted me with a great drink and a well deserved cold towel, very professional and quick check in. Truly 5 🌟

Dear Mr. Marcus, Thank you very much for sharing such a wonderful review of your experience at Raffles Spa. We are truly delighted to hear that you felt treated like a King during your visit, this is exactly the level of care and luxury we aim to deliver for every guest. Your recognition of Mury, for her professionalism and comforting approach, as well as Nurul, for her warm welcome, refreshing drink, and efficient check-in, means a lot to our team. They will be very proud to know that their dedication made your spa experience exceptional. Creating a tranquil and indulgent escape for our guests is at the heart of what we do, and it is an honour to know that your treatment felt truly 5-star. Thank you once again for choosing Raffles Spa. We look forward to welcoming you back for another rejuvenating experience. Warm regards, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Great stay and loves the foods

Tripadvisor 评级 5.0/5

Ferdy H 经 TripAdvisor 认证的评论

We had a great stay in Raffles while celebrating ou wedding anniversary. The rooms were splendid and we also loves the varieties of foods.

Dear Mr Ferdy, Thank you very much for taking the time to share your kind review with us. It made us so happy to know that your wedding anniversary stay felt wonderful, from the comfort of your room to the variety of foods you enjoyed during your time with us. Moments like these are so special, and we are grateful that you chose to celebrate yours here at Raffles. Our aim is always to create an experience that feels warm, joyful, and full of gentle memories. Knowing that your time with us brought happiness to you and your family means a great deal to our entire team. We hope to welcome you back home to Raffles Jakarta again soon. You will always be part of our Raffles family, and it would be our pleasure to create many more beautiful moments for you in the future. Warmest regards Rhany Guest Experience Manager Raffles Jakarta

Amazing stay in the heart of Jakarta

Tripadvisor 评级 5.0/5

Febrian F 经 TripAdvisor 认证的评论

A great location in the heart of Jakarta, very comfortable, very impressed with the meals at the restaurant. The bed is unbeatable!

Dear Mr Febrian, Thank you so much for taking the time to share your lovely review. It brought us real joy to know that your family stay in the heart of Jakarta felt so comfortable and enjoyable, and that you were especially impressed by the meals at our restaurant. Hearing that the bed gave you an unbeatable night’s rest made our team smile too. At Raffles, we always hope to create moments that feel warm, effortless, and memorable for every guest we welcome. Knowing that your visit felt this way means a great deal to us. We would be very happy to welcome you and your family back anytime. Please consider Raffles Jakarta your home in the city, where familiar smiles and new memories will always be waiting for you. Warm regards Rhany Guest Experience Manager Raffles Jakarta

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其他网络用户评价我们的酒店

  • 319 评论 9.1/10 位置
  • 907 评论 9.4/10 房间
  • 1,655 评论 9.7/10 服务
  • 6 评论 9.2/10 上网
  • 533 评论 9/10 食物
  • 506 评论 9.5/10 设施
  • 480 评论 9.6/10 氛围
  • 409 评论 9.4/10 舒适度

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