Raffles Jakarta 5 星

客户意见评级 (ALL 评级) 4.8/5 2,022 评论

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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, 12940 雅加达, 印度尼西亚

描述

酒店其他优惠

  • 莱佛士房面积 60 平方米起，设有独立的起居区，提供著名的莱佛士管家服务

  • 餐厅的设计非常具有想象力，同时提供让人难以抗拒的美食。

  • 位于 Mega Kuningan 中央商务区

  • 酒店设施包括户外慢跑跑道、健身房、儿童俱乐部和屡获大奖的莱佛士水疗中心

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酒店位置

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 雅加达
印度尼西亚

GPS:-6.224434, 106.824064

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  2,022 评论

TripAdvisor 评级  4.9/5  3,064 评论

卓越奖 2025

An Amazing Experience

Tripadvisor 评级 5.0/5

Fearless35700722632 经 TripAdvisor 认证的评论

We stayed five nights for our wedding. The room was spotless, breakfast had plenty of options, and the service was exceptional. Our butler Pak Bayu, and Pak Gio at Arts Cafe were very attentive and accommodating. We truly enjoyed our stay!

Dear Valued Guest, Thank you for sharing such a beautiful review and for choosing Raffles Jakarta to celebrate such a special occasion. We are truly delighted to know that your five-night stay for your wedding was an amazing experience. It is wonderful to hear that you enjoyed the spotless room, the variety at breakfast, and the exceptional service throughout your stay. Creating moments of magic and an enchanting atmosphere for milestone celebrations is always our aim, and we are honored to have been part of your wedding journey. Your kind recognition of Bayu, your Butler, and Giordy at Arts Café will certainly be shared with them as a heartfelt appreciation for their attentive and accommodating service. We look forward to welcoming you back for many more enchanting stays filled with magic. Until then, we wish you a very Happy New Year, and once again, our warmest congratulations as you begin this new chapter together. Kind regards, Etha Director of Guest Experience, Quality, and Loyalty

Memorable Experience

Tripadvisor 评级 5.0/5

Paradise13334531430 经 TripAdvisor 认证的评论

I stayed at Raffles Jakarta for one night for a staycation with my sisters, and it was such a memorable experience from start to finish. Thank you to the entire team for their warm hospitality — we truly felt well taken care of throughout our stay. When we arrived, we were warmly welcomed by Ciki from Concierge, which immediately set the tone for a pleasant visit. The check-in process with the duty manager, Pak Rey, was smooth and efficient, making everything feel effortless. The room was comfortable and beautifully prepared, giving us the perfect space to relax and enjoy our short getaway. Breakfast the next morning was excellent, with a great selection and attentive service that made the experience even better. We also spent some time at the pool, and it was such a refreshing and relaxing part of our stay. A special appreciation goes to our butler, Rio, who was incredibly helpful and proactive. His attentiveness and initiative made our stay feel even more personalized and enjoyable. Before we left, the check-out process was also smooth and seamless, assisted by Rizky at Reception, which concluded our stay on a very positive note. Overall, we truly enjoyed our time at Raffles Jakarta and would absolutely love to come back. ❤️❤️

Dear Paradise13334531430, Thank you so much for taking the time to share your beautiful reflections from your stay with us. Your kind words truly lifted our hearts today. Knowing that your sisters getaway became a collection of joyful little moments means everything to us. I am delighted that Ciki set the tone with her warm welcome, that Pak Rey ensured a smooth arrival, and that your room felt like the perfect sanctuary for a short escape. It is wonderful to hear that breakfast, the pool, and every touchpoint along the way added comfort and happiness to your experience. Rio will be especially thrilled to know that his attentive care made your stay feel even more personal. And I am glad that Rizky was able to complete your visit with a seamless and gracious farewell. At Raffles, we believe in creating an inspiring and uplifting world for every guest, and it warms us to know that you felt this throughout your journey. Please know that you and your family will always have a home here and we would be truly delighted to welcome you back whenever your heart leads you to another moment of enchantment. With warm gratitude Rhany Guest Experience Manager Raffles Jakarta

Why Raffles Jakarta Continues to Be My Favorite Hotel

Tripadvisor 评级 5.0/5

K J 经 TripAdvisor 认证的评论

We celebrated my wife's birthday at Raffles Jakarta, and it was truly an unforgettable experience. The team prepared a beautiful surprise with a birthday cake, balloons, and heartfelt birthday wishes. As a Korean, I was especially touched when the staff sang the birthday song in Korean — it made the moment incredibly special. My sincere gratitude goes to Mr. Reza, the Guest Relations Manager, for arranging everything so perfectly. The service at the Raffles Jakarta Lounge is consistently outstanding. Typically staffed by three to four team members, both men and women, they are all professional, attentive, and genuinely warm. Even though the lounge was quite busy during our stay, the team welcomed every guest with grace and exceptional hospitality. The butler service is excellent as well. Everything from dry cleaning and turndown service to checking the possibility of a late checkout is handled easily via WhatsApp. The convenience and promptness truly enhance the overall experience. Finally, the lounge’s cocktail hour, breakfast offerings, and beverage service are all of a very high standard. I have been staying at this hotel once a month for over two years, and while it has become more popular recently—with many more guests enjoying the lounge’s happy hour and cocktail service—the quality of service has remained impressively consistent. Raffles Jakarta continues to be my favorite hotel, and this stay reminded me once again why I keep coming back. I highly recommend it.

Dear Mr. KJ, Thank you so much for your beautiful review and for continuing to choose Raffles Jakarta as your home in the city. Your words brought a smile to our entire team, and it means a great deal to us that your wife’s birthday celebration became such a meaningful memory for your family. We are especially happy to know that the surprise prepared for your wife, along with the Korean birthday song, touched your hearts. Fachrul and the whole team were truly inspired by your appreciation and will be thrilled to know their efforts made the moment unforgettable. It is wonderful to hear your kind words about our Lounge and Butler colleagues. Even on the busiest days, they take great pride in creating a warm and effortless experience, and your acknowledgment of their grace and consistency will deeply encourage them. Thank you also for sharing how our Butler WhatsApp service and the lounge offerings enhanced your stay. Knowing that you have stayed with us once a month for more than two years is something we treasure deeply. Guests like you remind us why we do what we do and why each day is a chance to create something magical. We look forward to welcoming you and your family back home to Raffles, where you will always be part of our family. Until then, please take care and know that our doors and hearts are open for your next visit. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Hotel room and activities.

Tripadvisor 评级 5.0/5

Travel61042805312 经 TripAdvisor 认证的评论

As accor+ member, we got upgraded to higher level room. Super big, complete with kitchen and dining table. The room is quite, clean, we even got chocolate. The pool is big and convenient. Fitness center and kids club also complete. Thank you Raffles Jakarta.

Dear Travel61042805312, Warm greetings from your Raffles home in Jakarta and thank you for sharing your thoughtful review. It brings me so much joy to know that your family stay felt relaxing, spacious and full of little delights from the upgraded suite to the chocolates awaiting you. I am also delighted that you enjoyed the big pool, the fitness center and the kids club. Moments like these are exactly what we hope to create an uplifting place where everything feels easy, warm and wonderfully cared for. Thank you as well for the gentle insider tip. Your perspective means a lot to us and helps us continue to improve, especially during busier weekends when magic takes just a little longer to prepare. Whenever your travels bring you back to Jakarta, please consider Raffles as your home once again. We would be honored to welcome you and your family back and create more joyful memories together. Warm regards Rhany Guest Experience Manager Raffles Jakarta

客户意见评级 5.0/5

Lihua P. 商务住宿 - 所有已确认评论

酒店客房很大，很温馨

Dear Valued Guest, Thank you very much for sharing your feedback with us. We are delighted to know that you enjoyed your stay, especially the spacious and comfortable room. We are also pleased to hear that our Front Office team contributed positively to your experience, your recognition means a great deal to them. We appreciate your comment regarding the condition of the small road leading to the hotel. While this area is outside the hotel’s property, we fully understand how it may affect your arrival experience. Please be assured that we continue to work closely with the relevant parties to encourage improvements. Thank you once again for choosing Raffles Jakarta. We look forward to welcoming you back for another wonderful stay. Warm regards, Etha Director of Guest Experience, Quality & Loyalty

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其他网络用户评价我们的酒店

  • 326 评论 9/10 位置
  • 951 评论 9.4/10 房间
  • 1,723 评论 9.6/10 服务
  • 6 评论 9.2/10 上网
  • 556 评论 8.9/10 食物
  • 528 评论 9.6/10 设施
  • 505 评论 9.6/10 氛围
  • 432 评论 9.3/10 舒适度

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