诺富特雅加达西基尼酒店 4 星

客户意见评级 (ALL 评级) 4.9/5 1,845 评论

诺富特雅加达西基尼酒店 - Image 1
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描述

酒店其他优惠

  • 位于市中心,没有雅加达的车牌照限制

  • 方便前往雅加达中央商务区和苏迪曼中央商务区

  • InBalance健身中心设有室外成人和儿童游泳池

  • Food Exchange 餐厅供应国际美食,设有现场厨房

  • 请为您的健康留出时间。在您入住期间,欢迎与我们一起享受免费骑行的体验

我们的客房

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酒店位置

诺富特雅加达西基尼酒店

Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat
10330 雅加达
印度尼西亚

GPS:-6.195732, 106.839973

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

FOOD EXCHANGE

诺富特酒店的 Food Exchange 提供国际自助餐和单点菜单。它是我们这个旅行度假酒店的社交餐饮中心,有多种座位可供您选择,并设有现场厨房,可让您与烹饪团队直接互动。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.9/5  1,845 评论

TripAdvisor 评级  5.0/5  2,255 评论

卓越奖 2023

All good

Tripadvisor 评级 5.0/5

Asahara A 经 TripAdvisor 认证的评论

All good, excellent service from restaurant staffs and reception team. thanks miss adele, we'll look forward to coming back again! if you love roaming the local area, this place is to look out for, street is accessible and foreigner friendly.

Dear Valued Guest, Thank you for your kind words We are thrilled to hear that you had an excellent experience with our restaurant and reception team. We’re glad you enjoyed the local area and found our location accessible and welcoming. We look forward to your next visit and hope to provide you with another great stay. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Everyone was nice except for the security team

Tripadvisor 评级 5.0/5

FerrySorayanty 经 TripAdvisor 认证的评论

Whenever I visit Jakarta again, I prefer to stay at Novotel for many reasons. I love their deluxe room! Luckily, they upgraded my room this time and I finally hit the platinum Accor membership 😅😅 The executive room was huge enough for my stay, I had space to open my two large luggages. There was a nice comfy sofa with a low table too, so you can eat your food there while enjoying the TV. Also, there was a sofa bed where you can enjoy the city view next to the window 😍😍 This room also offers a free mini bar!! So you can get free juice and milk mini boxes. They also provided me a new yoga mat this time at the gym! I can’t forget to mention to pak Nugroho (pak Oo) and team. I had a couple of problems with the security team but he and his team solved the problems quickly. But I think Novotel cikini needs to review their security team so that they can treat Novotel cikini’s guests better than BCA’s security people. I was going to give 3 stars for this stay because the security team didn’t treat me well a couple of times. However, “Pak Oo, you really have an amazing team”. Special thanks to mas Aris and mas Wisnu. I’ve known them since 2022. They have never changed since then. They have always been helpful and treat me not only as a customer but as a close friend! Next is mba Artha, she is a new member of FO team, but her positive energy was contagious, and I couldn't help but smile. Other associates deserve a mention such as bu Brenda, pak Eddy, pak Tri, mba Caca, mba Salsa, mas Arie, and mas Rustam. You guys were always a great help whenever I needed it. Thanks a lot! As for the waiter team, thank you Mas Dede for the ice cubes. Last but not least, thank you to all housekeeping crews who worked on the 11th floor during my stay! Hopefully for my trip to Jakarta next year, Mas Aris and mas Wisnu are still working at Novotel Cikini but in higher positions. They proved to me that they deserve a promotion! Pak Riganda Tagatorop, please consider it :) Once again, thank you Novotel Cikini! 😍😍

Dear Ms Ferry, Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed the upgrade to our executive room and found the amenities and space to your liking. Congratulations on achieving platinum Accor membership. I am delighted to know that our team made your stay memorable. Your kind words and recognition of their efforts are truly appreciated. I apologize for the issues you encountered with the security team. Please be assured that your feedback will be reviewed to ensure we continue to improve and deliver exceptional service to all our guests. Thank you for your support and for highlighting the positive experiences during your stay. We look forward to welcoming you back soon. Warm regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Great bt not so great!

Tripadvisor 评级 4.0/5

Lina R 经 TripAdvisor 认证的评论

Check-in was smooth and Wisnu the front office staff who checked us in were very helpful and kind. Housekeeping room staff Hafidz made our room very clean and pleasant. Thanks for the personal touches such as the creatively handcrafted monkey out of the face towels. I must say the transfer to the airport ruined my otherwise perfect and wonderful experience at Novotel. The driver was not friendly, cold and rude in my opinion. We booked two cars that day and this middle aged driver drove us to the airport and dropped us at the domestic departure instead of international. Only when he realized his mistake then he start acting nice. Prior to that he was cold, sarcastic and unapproachable.

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that our team made a positive impression during your stay, and that you appreciated the personal touches in your room. However, I am truly sorry to learn about your experience with the airport transfer. This is certainly not the level of service we aim to provide. I will address this matter with our partner who provide transportation service to ensure that such incidents do not recur. Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a wonderful experience. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Exceptional stay.

Tripadvisor 评级 5.0/5

Geraldine S 经 TripAdvisor 认证的评论

Exceptional stay. I'm taking my time writing this review because I love the cozy ambient this hotel has to offer for us, as well as the high-level kind of hospitability given by the staffs I met in lobby. Special mention to ms. Adelia that made our day, thank you for treating us like family here. Would recommend this hotel to my family and friends. Keep up the good work, Novotel Jakarta Cikini.

Dear Valued Guest, Thank you so much for your exceptional review. We are delighted to hear that you enjoyed the cozy ambiance of our hotel and received such high-level hospitality from our staff. We’re especially pleased that our staff made a positive impact on your stay. Your recommendation to your family and friends means a lot to us. We appreciate your kind words and look forward to welcoming you back for another memorable experience. Warm regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Warm welcome

Tripadvisor 评级 5.0/5

Tish B 经 TripAdvisor 认证的评论

The waiter Iyan is so so kind, he brought our food to the room and was so nice, professional and very helpfull. His smile was so honest and kind. He served the food with a big smile, he talked with us very friendly. He makes the hotel guest feel very comfortable and welcome at Novotel Cikini. So i say promote him to the reception / frontoffice because if guests come to check in and the get Iyan to welcome them all guests will feel very very welcome! Thanks for this experience at Novotel Cikini Iyan!

Dear Valued Guest, Thank you for your heartfelt review. We are thrilled to hear about your positive experience with our staff. His kindness, professionalism, and helpful nature truly make a difference, and we are glad that he made you feel comfortable and welcome during your stay. Your suggestion to promote him to the reception/front office is greatly appreciated and will be taken into consideration. We are grateful for your kind words and look forward to welcoming you back to Novotel Jakarta Cikini for another wonderful experience. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

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其他网络用户评价我们的酒店

  • 471 评论 8.1/10 位置
  • 1,446 评论 9.1/10 房间
  • 2,035 评论 9.5/10 服务
  • 53 评论 6.9/10 上网
  • 1,261 评论 9.5/10 食物
  • 733 评论 9.2/10 清洁度
  • 450 评论 9.2/10 早餐
  • 347 评论 9.2/10 氛围

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