Fairmont Jakarta 5 星

客户意见评级 (ALL 评级) 4.6/5 2,815 评论

Fairmont Jakarta - Image 1
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Jl Asia Afrika No8, 10270 雅加达, 印度尼西亚

描述

酒店其他优惠

  • A selection of 10 distinctive restaurants, lounges and bars

  • Underground passage linking the hotel to Plaza Senayan and Sentral Senayan office towers

  • Sky Suites offering the convenience of home within a 5-star setting, ideal for extended stays.

  • Parking garage and rooftop helipad for maximum convenience

我们的客房

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酒店位置

Fairmont Jakarta

Jl Asia Afrika No8
10270 雅加达
印度尼西亚

GPS:-6.221751, 106.798688

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  2,815 评论

TripAdvisor 评级  4.8/5  4,146 评论

卓越奖 2025

good service -Fedri

Tripadvisor 评级 5.0/5

Jarlath W 经 TripAdvisor 认证的评论

delicious food, good service too i recommend for others to try for themselves, good for family dinner and have many options

Thank you very much for your kind words. We’re delighted to hear that Fedri’s service and our culinary offerings made your visit memorable. It brings us great joy to know you enjoyed a wonderful family dinner with plenty of options to choose from. We truly appreciate your recommendation and look forward to welcoming you back to Fairmont Jakarta for another delightful experience soon. Warmest regards.

客户意见评级 4.0/5

Zhiming L. 朋友住宿 - 所有已确认评论

感觉舒适安全，就是房间温度设置得太低了，有点冷，空调控制按钮不灵化，

Dear Valued Guest, Thank you for sharing your feedback and for choosing to stay with us. We are glad to hear that you felt comfortable and safe throughout your visit, and that you appreciated our convenient location and the service provided by our team, including the luggage storage assistance at the Front Desk. We truly appreciate your comment regarding the room temperature and air-conditioning controls. We are sorry for the inconvenience caused, and your feedback has been shared with our Engineering team to ensure better comfort for our guests moving forward. We also value your suggestions on enhancing smile service and offering more global travel packages. Your insights are very helpful as we continue to improve our guest experience. Thank you once again for your stay, and we look forward to welcoming you back for an even more pleasant visit. Warm Regards, Syarah Sabrina Fairmont Jakarta

Business or stay caution with family

Tripadvisor 评级 5.0/5

Yip S 经 TripAdvisor 认证的评论

Spending a few days at the Fairmont Hotel Jakarta, I fell in love with their breakfast offerings. The staff are friendly from the moment you arrive, warmly welcoming you with smiles. If you're looking for a charming stay, I recommend trying out this hotel, including their breakfast service.

Dear Valued Guest, Thank you very much for sharing your wonderful feedback! We are delighted to hear that you enjoyed your stay at Fairmont Jakarta, whether for business or a family getaway. It’s especially gratifying to know that our breakfast offerings and friendly, welcoming staff made such a positive impression. We truly appreciate your recommendation and look forward to welcoming you back for another charming and memorable stay soon! Sincerely, Syarah Sabrina

Amazing Experience!

Tripadvisor 评级 5.0/5

Edwin K 经 TripAdvisor 认证的评论

We stayed at Fairmont Jakarta to celebrate my wife’s birthday. And during our stay, we had an amazing experience and received excellent service from all the hotel staff. As an Accor Plus Platinum member, I was pleasantly surprised when Mr. Janu Riadi from the reception upgraded our room to a suite. The room was spacious, including a separate living area, a dining table, and plenty of amenities. In the afternoon, the hotel’s General Manager surprised us with a plate of fresh fruits along with a warm welcome card. Such a wonderful service. Before our dinner at Spectrum Restaurant, Ms. Suci from the Lobby Ambassador contacted me via WhatsApp and offered to decorate the mirror in our room with a “Happy Birthday” message while we had a dinner, as a surprise for my wife. The decoration was amazing and she even brought us a strawberry birthday cake! Dinner at Spectrum was fantastic. The restaurant offered a wide variety of Chinese, Japanese, Western and Indonesian food. We especially loved the Japanese section. Mr. Misbah from the restaurant came by our table to greet us, and we had a pleasant conversation. Before we left, he surprised us again with a chocolate birthday cake, so that night, my wife got two birthday cakes! Thank you so much to Ms. Suci, Mr. Misbah, and Mr. Janu Riadi for your wonderful service and making our special day even more memorable. And a big appreciation to Mr. Carlos Monterde, the General Manager, for leading such a wonderful team that truly knows how to deliver exceptional service.

Dear Mr. Edwin, Thank you very much for sharing such a detailed and heartwarming review of your stay at Fairmont Jakarta. We are absolutely delighted to hear that your wife’s birthday celebration was made so special by our team. It’s wonderful to know that Mr. Janu Riadi’s room upgrade, the thoughtful welcome from our General Manager Mr. Carlos Monterde, and the surprise arrangements coordinated by Ms. Suci exceeded your expectations. We will be sure to share your kind words with them, as well as with Mr. Misbah from Spectrum Restaurant, who made your dining experience even more memorable. Your description truly highlights the dedication and care of our team, and we are thrilled that you and your wife enjoyed the spacious suite, thoughtful surprises, and the variety of food at Spectrum. Creating such memorable moments is exactly what we strive for, and your feedback is the greatest reward for our efforts. Thank you again for your kind recognition and for being an Accor Plus Platinum member. We look forward to welcoming you both back for another unforgettable experience in the future! Sincerely, Syarah Sabrina Fairmont Jakarta

Amazing massage treatment at spa

Tripadvisor 评级 5.0/5

Cruiser36795667387 经 TripAdvisor 认证的评论

I truly enjoyed my stay at Fairmont Jakarta. The room was clean and the staff were very friendly. The highlight of my stay was having two massage treatments with Dini at the spa. She was very attentive during the consultation, listening to my needs and adjusting the session perfectly. She honed in on the problem areas and applied the perfect amount of pressure while making sure I was comfortable the entire time. It's rare to find someone who is both highly skilled and so genuinely caring. The pain on my foot was already much relieved after the first session and I cannot recommend Dini enough. Thank you for a truly wonderful and relaxing experience.

Thank you very much for sharing your wonderful feedback. We are thrilled to hear that you truly enjoyed your stay at Fairmont Jakarta, and that our clean rooms and friendly staff contributed to a memorable experience. It is especially heartwarming to know that your spa treatments with Dini made such a positive impact. We will be sure to share your kind words with her—her attentiveness, expertise, and genuine care are exactly what we strive to provide to every guest. We’re delighted that your foot pain was relieved and that you left feeling relaxed and rejuvenated. Thank you again for your heartfelt recommendation, and we look forward to welcoming you back for another exceptional stay and spa experience!

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 944 评论 9.5/10 位置
  • 1,894 评论 8.8/10 房间
  • 5,780 评论 9.5/10 服务
  • 24 评论 6.2/10 上网
  • 3,109 评论 9.6/10 食物
  • 1,531 评论 9.5/10 氛围
  • 1,475 评论 9.5/10 早餐
  • 1,055 评论 9.4/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。