Fairmont Jakarta 5 星

客户意见评级 (ALL 评级) 4.6/5 3,012 评论

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Jl Asia Afrika No8, 10270 雅加达, 印度尼西亚

描述

酒店其他优惠

  • A selection of 10 distinctive restaurants, lounges and bars

  • Underground passage linking the hotel to Plaza Senayan and Sentral Senayan office towers

  • Sky Suites offering the convenience of home within a 5-star setting, ideal for extended stays.

  • Parking garage and rooftop helipad for maximum convenience

我们的客房

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酒店位置

Fairmont Jakarta

Jl Asia Afrika No8
10270 雅加达
印度尼西亚

GPS:-6.221751, 106.798688

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  3,012 评论

客户意见评级 4.0/5

Zhiming L. 朋友住宿 - 所有已确认评论

感觉舒适安全，就是房间温度设置得太低了，有点冷，空调控制按钮不灵化，

Dear Valued Guest, Thank you for sharing your feedback and for choosing to stay with us. We are glad to hear that you felt comfortable and safe throughout your visit, and that you appreciated our convenient location and the service provided by our team, including the luggage storage assistance at the Front Desk. We truly appreciate your comment regarding the room temperature and air-conditioning controls. We are sorry for the inconvenience caused, and your feedback has been shared with our Engineering team to ensure better comfort for our guests moving forward. We also value your suggestions on enhancing smile service and offering more global travel packages. Your insights are very helpful as we continue to improve our guest experience. Thank you once again for your stay, and we look forward to welcoming you back for an even more pleasant visit. Warm Regards, Syarah Sabrina Fairmont Jakarta

基本满意

客户意见评级 3.5/5

周晓华 朋友住宿 - 所有已确认评论

酒店价格不便宜，早餐品类少了点，还有就是因为我们住临街晚上摩托车巨大声响被梦中惊醒 期待是否整改给客人更好入住体验。

Dear Mr. Zhou, Thank you very much for choosing to stay with us and for taking the time to share your feedback. We’re pleased to hear that you were generally satisfied with our service and the cleanliness of the hotel. However, we sincerely regret to learn that certain aspects of your stay did not meet your expectations. Your comments regarding the variety of breakfast options, the noise insulation in street-facing rooms, and the room rate have been well noted and shared with our relevant teams for further review and improvement. We sincerely appreciate your feedback—it’s invaluable in helping us enhance the guest experience. We hope to have the opportunity to welcome you back in the future for a more seamless and restful stay. Warm regards, Syarah Sabrina Fairmont jakarta

住的不错

客户意见评级 4.5/5

匿名 朋友住宿 - 所有已确认评论

酒店环境很好，入住退房方便，酒店人员服务态度很好👍房间环境好隔音好，没有异味，推荐推荐推荐。

Dear Honorable Guest, Thank you for your positive assessment of our hotel. We are delighted that you found satisfaction in the hotel’s environment, service, and room comfort. We look forward to providing you with a quality stay again on your next visit. Sincerely, Syarah Sabrina Fairmont Jakarta

離體育館很近，看演唱會很方便，服務人員都非常有耐心和友善。房間乾淨舒服浴缸非常大。

客户意见评级 4.5/5

Ivy 情侣住宿 - 所有已确认评论

櫃檯人員非常客氣，非常願意幫助。餐廳人員非常有禮貌和友善。房間乾淨浴缸很大，泡起來很舒服。唯一就是電視畫質不是很清楚，還有茶杯有些茶漬。

Dear guest, Thank you for sharing your experience with us! We're delighted to hear that our location was convenient for your concert visit and that you enjoyed the comfort of your room, especially the spacious bathtub. It's also wonderful to know that our team provided friendly and attentive service throughout your stay. We appreciate your feedback regarding the TV quality and the teacup stains, and we will certainly look into these details to improve our guest experience. We hope to welcome you back again for another comfortable stay! Salam hangat, Fina Olivia Assistant Guest Experience & Loyalty Manager Fairmont Jakarta

客户意见评级 5.0/5

C. H. 商务住宿 - 所有已确认评论

各方面都很好，就是押金到现在还没有退回，是什么原因？

Dear h. C., We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! We apologize for any inconvenience in regard your deposit. Please be informed that the deposit on your credit card will be released within approximately 7-14 working days, depending on your bank's processing time. Thank you once again for choosing to stay with us. We truly value your feedback and are committed to continually improving our services. We look forward to welcoming you back soon! Sincerely, Fina Oivia Assistant Guest Experience & Loyalty Manager Fairmont Jakarta

其他网络用户评价我们的酒店

  • 978 评论 9.5/10 位置
  • 2,001 评论 8.9/10 房间
  • 6,032 评论 9.6/10 服务
  • 24 评论 7.5/10 上网
  • 3,210 评论 9.6/10 食物
  • 1,600 评论 9.6/10 氛围
  • 1,573 评论 9.6/10 早餐
  • 1,114 评论 9.4/10 设施

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