Raffles Jakarta 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 2,026 件のレビュー

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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, 12940 Jakarta, インドネシア

説明

ホテルのその他の情報

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

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ホテル所在地

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
インドネシア

GPS:-6.224434, 106.824064

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  2,026 件のレビュー

トリップアドバイザーの評価  4.9/5  3,064 件のレビュー

2025エクセレンス認証

An Amazing Experience

トリップアドバイザーの評価 5.0/5

Fearless35700722632 トリップアドバイザー認証口コミ

We stayed five nights for our wedding. The room was spotless, breakfast had plenty of options, and the service was exceptional. Our butler Pak Bayu, and Pak Gio at Arts Cafe were very attentive and accommodating. We truly enjoyed our stay!

Dear Valued Guest, Thank you for sharing such a beautiful review and for choosing Raffles Jakarta to celebrate such a special occasion. We are truly delighted to know that your five-night stay for your wedding was an amazing experience. It is wonderful to hear that you enjoyed the spotless room, the variety at breakfast, and the exceptional service throughout your stay. Creating moments of magic and an enchanting atmosphere for milestone celebrations is always our aim, and we are honored to have been part of your wedding journey. Your kind recognition of Bayu, your Butler, and Giordy at Arts Café will certainly be shared with them as a heartfelt appreciation for their attentive and accommodating service. We look forward to welcoming you back for many more enchanting stays filled with magic. Until then, we wish you a very Happy New Year, and once again, our warmest congratulations as you begin this new chapter together. Kind regards, Etha Director of Guest Experience, Quality, and Loyalty

Memorable Experience

トリップアドバイザーの評価 5.0/5

Paradise13334531430 トリップアドバイザー認証口コミ

I stayed at Raffles Jakarta for one night for a staycation with my sisters, and it was such a memorable experience from start to finish. Thank you to the entire team for their warm hospitality — we truly felt well taken care of throughout our stay. When we arrived, we were warmly welcomed by Ciki from Concierge, which immediately set the tone for a pleasant visit. The check-in process with the duty manager, Pak Rey, was smooth and efficient, making everything feel effortless. The room was comfortable and beautifully prepared, giving us the perfect space to relax and enjoy our short getaway. Breakfast the next morning was excellent, with a great selection and attentive service that made the experience even better. We also spent some time at the pool, and it was such a refreshing and relaxing part of our stay. A special appreciation goes to our butler, Rio, who was incredibly helpful and proactive. His attentiveness and initiative made our stay feel even more personalized and enjoyable. Before we left, the check-out process was also smooth and seamless, assisted by Rizky at Reception, which concluded our stay on a very positive note. Overall, we truly enjoyed our time at Raffles Jakarta and would absolutely love to come back. ❤️❤️

Dear Paradise13334531430, Thank you so much for taking the time to share your beautiful reflections from your stay with us. Your kind words truly lifted our hearts today. Knowing that your sisters getaway became a collection of joyful little moments means everything to us. I am delighted that Ciki set the tone with her warm welcome, that Pak Rey ensured a smooth arrival, and that your room felt like the perfect sanctuary for a short escape. It is wonderful to hear that breakfast, the pool, and every touchpoint along the way added comfort and happiness to your experience. Rio will be especially thrilled to know that his attentive care made your stay feel even more personal. And I am glad that Rizky was able to complete your visit with a seamless and gracious farewell. At Raffles, we believe in creating an inspiring and uplifting world for every guest, and it warms us to know that you felt this throughout your journey. Please know that you and your family will always have a home here and we would be truly delighted to welcome you back whenever your heart leads you to another moment of enchantment. With warm gratitude Rhany Guest Experience Manager Raffles Jakarta

Why Raffles Jakarta Continues to Be My Favorite Hotel

トリップアドバイザーの評価 5.0/5

K J トリップアドバイザー認証口コミ

We celebrated my wife's birthday at Raffles Jakarta, and it was truly an unforgettable experience. The team prepared a beautiful surprise with a birthday cake, balloons, and heartfelt birthday wishes. As a Korean, I was especially touched when the staff sang the birthday song in Korean — it made the moment incredibly special. My sincere gratitude goes to Mr. Reza, the Guest Relations Manager, for arranging everything so perfectly. The service at the Raffles Jakarta Lounge is consistently outstanding. Typically staffed by three to four team members, both men and women, they are all professional, attentive, and genuinely warm. Even though the lounge was quite busy during our stay, the team welcomed every guest with grace and exceptional hospitality. The butler service is excellent as well. Everything from dry cleaning and turndown service to checking the possibility of a late checkout is handled easily via WhatsApp. The convenience and promptness truly enhance the overall experience. Finally, the lounge’s cocktail hour, breakfast offerings, and beverage service are all of a very high standard. I have been staying at this hotel once a month for over two years, and while it has become more popular recently—with many more guests enjoying the lounge’s happy hour and cocktail service—the quality of service has remained impressively consistent. Raffles Jakarta continues to be my favorite hotel, and this stay reminded me once again why I keep coming back. I highly recommend it.

Dear Mr. KJ, Thank you so much for your beautiful review and for continuing to choose Raffles Jakarta as your home in the city. Your words brought a smile to our entire team, and it means a great deal to us that your wife’s birthday celebration became such a meaningful memory for your family. We are especially happy to know that the surprise prepared for your wife, along with the Korean birthday song, touched your hearts. Fachrul and the whole team were truly inspired by your appreciation and will be thrilled to know their efforts made the moment unforgettable. It is wonderful to hear your kind words about our Lounge and Butler colleagues. Even on the busiest days, they take great pride in creating a warm and effortless experience, and your acknowledgment of their grace and consistency will deeply encourage them. Thank you also for sharing how our Butler WhatsApp service and the lounge offerings enhanced your stay. Knowing that you have stayed with us once a month for more than two years is something we treasure deeply. Guests like you remind us why we do what we do and why each day is a chance to create something magical. We look forward to welcoming you and your family back home to Raffles, where you will always be part of our family. Until then, please take care and know that our doors and hearts are open for your next visit. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Hotel room and activities.

トリップアドバイザーの評価 5.0/5

Travel61042805312 トリップアドバイザー認証口コミ

As accor+ member, we got upgraded to higher level room. Super big, complete with kitchen and dining table. The room is quite, clean, we even got chocolate. The pool is big and convenient. Fitness center and kids club also complete. Thank you Raffles Jakarta.

Dear Travel61042805312, Warm greetings from your Raffles home in Jakarta and thank you for sharing your thoughtful review. It brings me so much joy to know that your family stay felt relaxing, spacious and full of little delights from the upgraded suite to the chocolates awaiting you. I am also delighted that you enjoyed the big pool, the fitness center and the kids club. Moments like these are exactly what we hope to create an uplifting place where everything feels easy, warm and wonderfully cared for. Thank you as well for the gentle insider tip. Your perspective means a lot to us and helps us continue to improve, especially during busier weekends when magic takes just a little longer to prepare. Whenever your travels bring you back to Jakarta, please consider Raffles as your home once again. We would be honored to welcome you and your family back and create more joyful memories together. Warm regards Rhany Guest Experience Manager Raffles Jakarta

Above and Beyond: My Exceptional Stay at Raffles Jakarta

トリップアドバイザーの評価 5.0/5

Ivan S トリップアドバイザー認証口コミ

From the moment I arrived at Raffles Jakarta, everything felt seamless and personal. As soon as I stepped through the entrance, the team greeted me by name, recognized my Platinum status, and invited me to check in at the Level 12 lounge. I was escorted upstairs by Stacy, who casually asked about my wife and daughter. I didn’t think much of it at the time, but it turned out to be the start of a very thoughtful surprise. At the lounge, Kevin handled the check-in process and informed me that I had been upgraded all the way to the Gallery Suite, even though I had booked the lowest room category. Such a generous surprise. While settling in, Eto offered drinks and snacks with a warm, friendly attitude that immediately made the lounge feel comfortable. The Gallery Suite itself was spacious, beautifully designed, and extremely comfortable. That evening, I had a dinner invitation at Arts Café, and every dish was genuinely delicious. When I returned to the room after dinner, I found a soft toy and a handwritten note addressed to my daughter. It was such a sweet gesture. Thank you to Butler Oshel and of course to Stacy for arranging it. The next morning, I chose to have breakfast at Arts Café instead of the lounge so I could eat with my relatives. The food was surprisingly very good. It was much better than my visit in October 2024, and everything I ordered was excellent. Jojo helped with several à la carte dishes and took great care of us. Toward the end of the meal, Gio, the restaurant manager, stopped by to check how everything was, which added to the warm impression. I actually had to leave earlier than planned. If not, I’m sure they would have offered a late checkout as well, considering how consistently attentive the service had been from the moment I arrived. Overall, Raffles Jakarta delivered a truly outstanding hospitality experience. From the upgrade to the personal touches and the genuine warmth from every staff member, everything felt special. Definitely will come again.

Dear Mr. Ivan, thank you for sharing such a beautiful reflection of your stay with us. It warms our hearts to know that the thoughtful welcome the surprise for your daughter and the genuine care from our colleagues created moments that felt personal and uplifting. We are truly delighted that every part of your journey from the Gallery Suite to your breakfasts and dinners brought comfort and joy. It is our passion to make each visit feel enchanted and memorable and we cannot wait for the day we welcome you and your family home again. Warmest regards Rhany Guest Experience Manager Raffles Jakarta

との提携 TripAdvisor

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