Raffles Jakarta 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 2,060 件のレビュー

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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, 12940 Jakarta, インドネシア

説明

ホテルのその他の情報

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

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ホテル所在地

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
インドネシア

GPS:-6.224434, 106.824064

電話番号

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  2,060 件のレビュー

トリップアドバイザーの評価  4.9/5  3,074 件のレビュー

2025エクセレンス認証

Exceptional Club Lounge

トリップアドバイザーの評価 5.0/5

SFO_Drew トリップアドバイザー認証口コミ

As a frequent business traveler, I appreciate a well-organized Executive Lounge. The Raffles Club was a pleasant experience, with no children, no one using phone speakers, and well-mannered guests enjoying excellent food and drinks. Afternoon tea, a la carte breakfast, and a cocktail hour that rivals fine dining. The staff - Fahmi, Rahni, and so many others - made it a special stay. The room and other amenities are likewise exceptional, but I would return just for the Club!

Dear SFO_Drew, Thank you very much for sharing your kind and thoughtful review. We are truly delighted to know that the Raffles Club stood out as an exceptional part of your stay. Designed as a refined retreat for our guests, the Club is meant to offer a calm and well-curated environment where thoughtful service, culinary excellence, and a sense of privacy come together to create an enchanting experience touched with a bit of magic. Your generous recognition of Fahmi, Rhani, and the team is sincerely appreciated. Their attentiveness and dedication to creating a seamless and personalized experience are at the heart of what makes the Raffles Club so special, and your words will be shared with them with great pride. We are equally pleased to know that your room and the hotel’s amenities complemented your stay so well. It is deeply rewarding to hear that the Raffles Club alone would inspire your return, and we would be most honoured to welcome you back to create yet another memorable stay. Warm regards, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Beautiful 3 nights

トリップアドバイザーの評価 5.0/5

conorg109 トリップアドバイザー認証口コミ

We stayed here for the last 3 nights of a month holiday and it was a great way to end it. The staff are amazing in this hotel from the moment you get out of the car at the entrance. We couldn’t fault anyone. Just a wonderful hotel and everyone so professional and willing to make sure you have an amazing stay. So much so we’ve booked to go back this year as well. The food was also very good.

Dear conorg109, Thank you for sharing such a wonderful reflection of your stay with us. We’re truly delighted to know that your final three nights with us were a beautiful way to conclude your month-long holiday. From the moment of arrival to each thoughtful interaction along the way, our team strives to create an experience filled with magic and an enchanting sense of care, and your kind words are a heartfelt affirmation of that commitment. It brings us great joy to know that the professionalism of our colleagues, along with the quality of our cuisine, helped make your stay so memorable and we are especially honored that you have already chosen to return later this year. We very much look forward to welcoming you back and creating even more enchanting moments on your next visit. Warm Regards, Etha Director of Guest Experience, Quality, and Loyalty

wedding reception

トリップアドバイザーの評価 5.0/5

Catharine R トリップアドバイザー認証口コミ

Had my wedding reception here on November'25 highly recommended for events and staycations 💯💯 My butler, Erica, was very friendly and helpful Looking forward for another stay at Raffles

Dear Ibu Catharine, Thank you for choosing Raffles Jakarta for such a meaningful celebration and for sharing your beautiful feedback. We are truly honored to have been part of your wedding reception, moments like these are where the magic of hospitality feels most special. Knowing that your experience was so memorable, from the event itself to your staycation, is incredibly rewarding for our entire team. I’m especially delighted to hear your kind words about Erica. Her warm, attentive service reflects the enchanting spirit we strive to bring to every guest experience, and your recognition will certainly mean a great deal to her. We look forward to welcoming you back to Raffles Jakarta and creating many more magical moments together in the future. Warm regards, Etha Director of Guest Experience, Quality, and Loyalty

Amazing!!!

トリップアドバイザーの評価 5.0/5

IrisTr1 トリップアドバイザー認証口コミ

Amazing time!!! Spacious room, clean with complete amenities with so many extras from butler 😊 They remember my notes that we were celebrating my daughter birthday and set up balloon. They also sending early notification to book extra bed knowing that the double bed room already fully booked. Service just amazing. Good location, in addition connecting to mall it is walking distance to one satrio pr any other restaurants in mega kuningan. Many kids activities in Kids club, further there were acrobatic clowns to entertain kids ♥️

Dear IrisTr1, Thank you ever so much for sharing such a magical review with us! We are absolutely delighted to hear that your stay was filled with enchanting moments, from the spacious room and thoughtful Butler touches, to the joyful celebration for your daughter’s birthday. It brings us great joy to know that our team was able to anticipate your needs and create a seamless experience, especially with the early arrangement of the extra bed and festive balloon setup. It’s also wonderful to hear that the little ones had fun with our Kids Club activities and were entertained by the acrobatic clowns, those little sparks of joy are what we love to create for our cherished guests. Our convenient location near One Satrio and Mega Kuningan’s vibrant dining scene is indeed another part of the Raffles magic. Wishing you and your family a very Happy New Year, filled with health, happiness, and even more unforgettable adventures. We look forward to welcoming you back for another enchanting escape! Warmest regards, Etha Director of Guest Experience, Quality, and Loyalty Raffles Jakarta

A beautiful hotel with truly exceptional service.

トリップアドバイザーの評価 5.0/5

Lastlove トリップアドバイザー認証口コミ

I originally booked a two-night stay to celebrate our 22nd anniversary. Unfortunately, due to a medical emergency, we were unable to spend even a single night at the hotel and had to stay in the hospital instead. My room was upgraded using my Accor Platinum SNU to an Artist Suite King (Non-Smoking), which was very impressive. Unfortunately, my second SNU could not be refunded after the cancellation of the second night. However, the duty manager kindly promised to offer an upgrade on my next booking, and he genuinely kept his word. Sadly, I had to cancel that booking as well, as my husband’s illness lasted longer than expected. Therefore, this review mainly reflects my impression of the room itself and, more importantly, my sincere appreciation for the duty managers who were involved during the emergency. Special thanks to Mr. Ardi and the security supervisor (or manager?), who rushed to our room in the middle of the night to help transfer my husband to the hospital. What truly impressed me was Mr. Ardi’s genuine care and attentiveness. He later followed up on my husband’s condition in the morning and even offered to prepare breakfast for me if needed. When I asked about transportation between the hotel and the hospital, he also coordinated with the next-shift duty manager to arrange a shuttle for me. Thanks to the support from the duty manager team, everything became much easier—I was able to pay all in one bill and go directly to the hospital to take care of my husband without additional stress as I am not familiar with language and cash here. In the midst of this critical situation, I also forgot my phone chargers at the hotel. Another duty manager, Mr. Hendra, kindly arranged to send them to me via Gojek, which I deeply appreciated. I am truly grateful for all the kindness, care, and professionalism shown by the Raffles Jakarta team during such a difficult time. Thank you very much

Dear Lastlove, Warm greetings from Raffles Jakarta. Thank you sincerely for sharing such a thoughtful and heartfelt review. While we deeply regret that your stay was cut short due to an unexpected medical emergency, we are truly touched by your kind words and recognition of our team’s efforts during such a difficult time. At Raffles, we believe that the true magic of hospitality lies not only in luxurious surroundings, but in moments of genuine care and heartfelt service. I am so proud to read about the compassion shown by our team, especially Ardi, Hendra, and our Security Supervisor, who stepped in to assist you and your husband with such grace and professionalism. Their attentiveness and empathy, from arranging hospital transfers to ensuring your forgotten items were returned safely, reflect the very essence of the enchanting service we strive to deliver. We also understand how disappointing it must have been to miss out on celebrating your 22nd anniversary, and we truly hope to welcome you back soon under much happier circumstances. As an ALL – Accor Live Limitless Platinum Member, your loyalty means a great deal to us, and we are committed to honoring the upgrade promise made to you for a future visit. On behalf of the entire Raffles Jakarta family, I wish you and your husband continued recovery and strength, and a very Happy New Year filled with renewed health, joy, and magical new beginnings. With warmest regards, Etha Director of Guest Experience, Quality, and Loyalty Raffles Jakarta

との提携 TripAdvisor

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