Raffles Jakarta 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,964 件のレビュー

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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, 12940 Jakarta, Indonesia

説明

ホテルのその他の情報

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

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ホテル所在地

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,964 件のレビュー

トリップアドバイザーの評価  5.0/5  2,807 件のレビュー

2024エクセレンス認証

Service at its finest

トリップアドバイザーの評価 5.0/5

aguss08 トリップアドバイザー認証口コミ

hotel is well connected with Lotte Mall, easy to find anything. and the service is above and beyond. not because the garden view suite upgrade but the communication before arrival is outstanding room is beautiful, bed is so good and loving the lounge as well. Accor's finest luxury hotel in Jakarta located in a very busy area, thats the only downside

Excellent service

トリップアドバイザーの評価 5.0/5

Adam F トリップアドバイザー認証口コミ

i was in the mood for some drinks, and light bites. it was very nice to choose the writers bar, nice ambience, amazing people! i was greeted by Theresia, and served by the supervisor, Amanda. they are very attentive and super friendly. and also Akbar, he made the best drinks, i love his recommendation, Jakarta Sling! would totally come back!!!

Dear Mr. Adam, Thank you so much for sharing your wonderful experience with us on TripAdvisor! It’s truly heartwarming to hear that you enjoyed your visit to the Writers Bar, from the relaxing ambiance to the exceptional service provided by our team. Theresia, Amanda, and Akbar will be delighted that their attentiveness and friendly service made such a positive impression. I’m also thrilled you loved Akbar’s recommendation, the Jakarta Sling—a signature drink we’re so proud of! We can’t wait to welcome you back for more memorable moments, whether for light bites, delightful drinks, or simply the warm company at The Writers Bar. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

My new home

トリップアドバイザーの評価 5.0/5

n0rdib トリップアドバイザー認証口コミ

I have no words to express the level of service and kindness of the people who work there. I usually do not write reviews. But I will make an exception for this hotel. It is not just a palace, it is a 5 star cocoon where everyone takes care of you. Thank you for making that possible.

Dear Mr. Nordi, Thank you for taking the time to share such a heartfelt review. It truly means the world to us that you consider Raffles Jakarta your new home. Your kind words about the exceptional service and care from our team warm our hearts and motivate us to continue delivering memorable experiences for our guests. We are thrilled to hear that you enjoyed the spa and found it to be one of the best in Jakarta. You also enjoyed the tranquil atmosphere of the Raffles Club for breakfast or dinner. Your thoughtful recommendation will certainly inspire future travelers. It was an honor to host you during your business trip, and we look forward to welcoming you back to your "home" whenever your travels bring you to Jakarta. Please know that our team is always here, ready to care for you once again. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Comfy stay in the heart of Jakarta

トリップアドバイザーの評価 5.0/5

Quest33416802699 トリップアドバイザー認証口コミ

Truely exceptional stay in Jakarta. The team worked hard to ensure the high standard service from the reception team to housekeeping team. Everyone treated me extra well as if I were a special someone. I got upgraded to the executive suites which was actually big enough for a family with 2 small kids! Communication was great over in-person, phone call and via whatsapp. I enjoyed breakfast at both the arts cafe and the Raffles club although the club seemed understaff when I was there ie Tuesday morning or Friday night. Gym was also very clean and well-equipped. I would definitely return!

Dear Quest33416802699, Thank you for sharing such a thoughtful and detailed review of your recent stay with us. I am delighted that you had a truly exceptional experience and felt warmly cared for by our reception and housekeeping teams. At Raffles Jakarta, we always strive to make each guest feel special, and I’m thrilled we succeeded in creating that feeling for you. It’s wonderful that you enjoyed the spacious Suite upgrade, perfect even for a family, and the seamless communication across various touchpoints. I’m also pleased you had the chance to savor breakfast at both Arts Café and the Raffles Club, two unique dining experiences we’re very proud of. That said, I sincerely appreciate your feedback regarding the staffing at the Raffles Club and will ensure this is addressed so we can continue to deliver the high standards you expect from us. I’m glad you found our gym clean and well-equipped and, most importantly, that you would return. It was a pleasure hosting you, and we can’t wait to welcome you back for another memorable stay, whether for business or leisure. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Perfect place to stay in Jakarta

トリップアドバイザーの評価 5.0/5

Elie A トリップアドバイザー認証口コミ

I HAVE BEEN IN SO MANY RESORTS AND HOTELS AROUND THE GLOBE , AND THIS FACILITY IS AMONG THE BEST . IT WAS BEYOND MY EXPECTATIONS..I WILL DEFINITELY COME BACK AND ENJOY THERE HOSPITALITY AND PROFESSIONALISM. MY BUTLER WAS A YOUNG LADY FROM INDONESIA , SHE.WAS SO PROFESSIONAL DESPITE HER YOUNG AGE , I AM SURE SHE WILL HAVE A GTEAT FUTURE IN HOSPITALITY BUSINESS , 2 THUMBS UP 👍🏼

Dear Mr. Elie, Thank you so much for your kind and inspiring words. It brings us immense joy to know that your experience at Raffles Jakarta exceeded your expectations and that you consider us among the best facilities you’ve encountered worldwide. We are delighted to hear your praise for Valen, your butler during your stay. As one of our newest team members, she will be thrilled and deeply motivated by your recognition of her professionalism and potential. Your encouragement means so much to her and all of us. We truly appreciate your support and enthusiasm and look forward to welcoming you back soon for another unforgettable stay. Raffles Jakarta will always be your home away from home. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

との提携 TripAdvisor

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