Gelora Bung Karno (GBK) City Park is at your doorstep, while the Al-Bina Mosque are each a short drive away. You're also close to the Indonesia Stock Exchange and Convention Center, not to mention Jakarta's most stylish shops at Plaza Senayan.
Adjacent to Spa and our outdoor pool is the 625 square meters state-of-the-art gym offering a stunning view of the 4th-floor rooftop gardens. It features the latest Technogym equipment, exercise studio, and a full team of trained fitness professionals.
Fitness Center
有料
Adjacent to Spa and our outdoor pool is the 625 square meters state-of-the-art gym offering a stunning view of the 4th-floor rooftop gardens. It features the latest Technogym equipment, exercise studio, and a full team of trained fitness professionals.
営業時間
月曜日
-
火曜日
-
水曜日
-
木曜日
-
金曜日
-
土曜日
-
日曜日
-
その後の営業時間
所在地
敷地内
ジムの設備
レッスン受講可能
ステーショナリーバイク
ルームランナー
筋力トレーニング用器具
スクリーン付きフィットネスマシン
ウェイトマシン
心機能強化のための器具
タオルあり
ウェルネスサービスと設備
エリアラウンジ
ジャグジー / ジェットバス
化粧室
化粧品の販売
サウナルーム
スパバス
個人レッスンと特別なケア
フィットネスコーチ
Adjacent to Spa and our outdoor pool is the 625 square meters state-of-the-art gym offering a stunning view of the 4th-floor rooftop gardens. It features the latest Technogym equipment, exercise studio, and a full team of trained fitness professionals.
Dear Mr. Shigekazu F.,
Thank you for your kind words regarding the cleanliness of our rooms and common areas, as well as your enjoyment of our breakfast offerings. We are pleased to hear that you had a peaceful stay with us.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
Dear Mr. Yoko S.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the beautiful views and the cleanliness of your room. It is our priority to provide a comfortable experience for all our guests.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
お客さまの声 4.0/5
Motoki S.
ファミリー
-
確認済みレビュー すべて
洗面台の蛇口はチェックして置いて欲しかった
お客さまの声 4.5/5
Shigeru S.
ファミリー
-
確認済みレビュー すべて
景色も良く、対応も親切で快適に過ごすことができました。
Dear Mr. Shigeru S.,
Thank you for your kind feedback. We are thrilled to hear that you enjoyed your stay and appreciated the beautiful views and our team's hospitality. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
Dear Mr. Shigekazu F.,
Thank you for your kind words regarding the cleanliness of our rooms and common areas, as well as your enjoyment of our breakfast offerings. We are pleased to hear that you had a peaceful stay with us.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
Dear Mr. Yoko S.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the beautiful views and the cleanliness of your room. It is our priority to provide a comfortable experience for all our guests.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
お客さまの声 4.0/5
Motoki S.
ファミリー
-
確認済みレビュー すべて
洗面台の蛇口はチェックして置いて欲しかった
お客さまの声 4.5/5
Shigeru S.
ファミリー
-
確認済みレビュー すべて
景色も良く、対応も親切で快適に過ごすことができました。
Dear Mr. Shigeru S.,
Thank you for your kind feedback. We are thrilled to hear that you enjoyed your stay and appreciated the beautiful views and our team's hospitality. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
Dear Mr. Takuya S.,
Thank you for taking the time to share your feedback following your recent stay at Fairmont Jakarta. We are pleased to know that you enjoyed your accommodation, cleanliness, and breakfast, and that you had an overall positive experience with us.
Please accept our sincere apologies for the delay in delivering your luggage to the room. We understand that receiving your belongings promptly after arrival is an essential part of a smooth and comfortable check-in experience, and we regret that we did not meet your expectations in this regard.
We also apologize that a hairdryer was not available in your room upon arrival, requiring you to contact our team to request one. We fully understand your expectation for such essential amenities to be readily available and appreciate you bringing this to our attention. Your feedback has been shared with the relevant teams for further review and improvement.
We are also sorry that our team received a lower rating of 70/100. Your comments are valuable in helping us identify areas where we can improve our service consistency and ensure that every interaction reflects the level of hospitality expected at Fairmont Jakarta.
Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you and your family back and provide a more seamless and attentive experience on your next visit.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
Dear Mr. Hiroshi K.,
Thank you for your kind feedback. We are delighted to hear that you found our hotel comfortable and well-located. We hope to welcome you again, perhaps with the opportunity to enjoy our dining options during your next stay.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
お客さまの声 5.0/5
Yujiro F.
ビジネス
-
確認済みレビュー すべて
最高でした。周りにも色々なお店があり楽しめました。
Dear Mr. Yujiro F.,
Thank you for your kind words regarding our breakfast buffet and comfortable beds. We are pleased to hear that you enjoyed your stay and found our location convenient for exploring local attractions.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
Dear Mr. Yuichi S.,
Thank you for your kind words regarding your stay with us. We are delighted to hear that you find our location convenient and your accommodations comfortable. It is our pleasure to host you during your visits to Jakarta, and we look forward to welcoming you back soon.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
Dear Mr. Masanori G.,
Thank you for your kind words regarding your comfortable stays with us. We are delighted to hear that you find our hotel clean and pleasant. We look forward to welcoming you back and hope you will have the opportunity to enjoy our gym facilities on your next visit.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
お客さまの声 5.0/5
Yasutaka K.
ビジネス
-
確認済みレビュー すべて
とても快適に過ごせた。またジャカルタを訪れる機会が有れば利用したい。
Dear Mr. Yasutaka K.,
Thank you for your kind words regarding our location, facilities, and, most importantly, the service provided by our staff. We are delighted to hear you had a comfortable stay and we look forward to welcoming you back on your next visit to Jakarta.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
お客さまの声 5.0/5
Masao Y.
ビジネス
-
確認済みレビュー すべて
清潔
朝食充実
サービスがいい
Dear Mr. Masao Y.,
Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodations comfortable, our cleanliness to your satisfaction, and enjoyed the variety of our breakfast offerings, along with our service. We look forward to welcoming you back in the future.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
Dear Mr. Hiroki K.,
Thank you for your delightful feedback regarding your recent stay. It is heartening to know that our breakfast staff and culinary team made a memorable impression by remembering your preferences. Your satisfaction is our top priority, and we look forward to welcoming you back soon.
Sincerely
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
Dear Mr. Higashi,
I would like to sincerely apologize for the inconveniences you experienced during your stay. We take your feedback regarding the front desk staff's performance very seriously. Moving forward, we will enhance our training for the staff to ensure that similar issues do not occur again.
I have sent you a separate email regarding this matter for us to assist you further.
Thank you for your understanding.
Daryl
Assistant Front Office Manager
お客さまの声 2.5/5
Tatsuru F.
ビジネス
-
確認済みレビュー すべて
水洗トイレの流れが悪い。何か異常を感じる。
Dear Mr. Tatsuru F.,
Thank you for taking the time to share your feedback following your recent stay at Fairmont Jakarta.
First and foremost, I would like to sincerely apologize that your experience did not meet your expectations. While we appreciate your positive comments regarding our breakfast selection and the efficient check-out process, we are truly sorry to learn about the inconveniences you encountered during your stay.
We regret the issue you experienced with the toilet flushing system. Please be assured that we have shared your feedback with our Engineering and Housekeeping teams, and we will reinforce our room inspection procedures to ensure all bathroom facilities are functioning properly before a room is assigned to our guests.
We also appreciate your comments regarding our Housekeeping team. We sincerely apologize if the placement of housekeeping carts and conversations in the guest corridors caused any disturbance. Your feedback has been shared with the Housekeeping leadership team as a reminder to ensure carts are positioned considerately and that team members maintain a quiet environment in guest hallways to preserve our guests' comfort and privacy.
Regarding your arrival experience, we would like to share that since we had not received prior information regarding your estimated arrival time, your room was still undergoing the final preparation upon your arrival. We sincerely apologize for any inconvenience this may have caused and appreciate your kind understanding. We will continue striving to improve our readiness and communication to provide a smoother arrival experience whenever possible.
Thank you once again for your honest feedback. It is invaluable in helping us improve the quality of our facilities and service. We sincerely hope to have the opportunity to welcome you back to Fairmont Jakarta and provide you with the exceptional experience you rightfully expect from us.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
Dear Takada Kazuaki,
Thank you very much for choosing Fairmont Jakarta. We are very pleased to hear that you enjoyed our services and comfort. We will continue to strive to ensure your satisfaction in the future.
Fairmont Jakarta
お客さまの声 3.5/5
Toshi O.
ビジネス
-
確認済みレビュー すべて
ランドリーが毎日夜に戻ってこなくて、都度電話して持ってきてもらった。あれやめて欲しいです
Dear Mr. Toshi O.,
Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Jakarta.
We are pleased to know that many aspects of your stay, including the cleanliness, breakfast experience, WiFi, and service from our team, met your expectations. At the same time, we sincerely apologize for the inconvenience you experienced with our laundry service.
We understand how frustrating it must have been to repeatedly follow up on the return of your laundry, especially during a business trip when convenience and reliability are essential. This is certainly not the seamless experience we strive to provide, and we regret the inconvenience caused.
Please be assured that your feedback has been shared with our Laundry and Housekeeping teams for review and improvement to ensure a more consistent and timely service moving forward.
Thank you once again for bringing this matter to our attention. We truly value your feedback and hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
Dear Mr. Yasunori S.,
Thank you very much for taking the time to share your thoughtful feedback following your recent stay at Fairmont Jakarta.
We are delighted to know that you enjoyed your stay with us, particularly the exceptional housekeeping service. It is truly rewarding to learn that the meticulous care provided by our team contributed so positively to your experience that you chose to extend your stay. Your kind words are a wonderful encouragement to our Housekeeping team.
We are especially grateful for your recognition of Ira, whose thoughtful housekeeping service and personal message left such a memorable impression. Please rest assured that your compliments will be shared with her and the entire Housekeeping team, as they will be delighted to know that their dedication made a meaningful difference to your stay.
At the same time, we sincerely apologize for the confusion you experienced regarding your room change request. We regret that the lack of coordination between our teams caused unnecessary inconvenience and uncertainty. This is certainly not the seamless experience we strive to provide, and your feedback has been shared with the relevant departments to reinforce clearer communication and coordination moving forward.
We are, however, pleased to know that our manager was able to offer a satisfactory alternative and that you decided to continue your long-term stay with us. Your trust means a great deal to us, and we are grateful for the opportunity to continue being your home in Jakarta.
Thank you once again for your valuable feedback and for choosing Fairmont Jakarta. We look forward to making the remainder of your stay even more comfortable and ensuring that your future experiences with us continue to exceed your expectations.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
お客さまの声 4.5/5
Hirohiko I.
ビジネス
-
確認済みレビュー すべて
confirtableでした。
Dear Mr. Hirohiko I.,
Thank you for your kind words regarding our convenient location and the comfort of your stay. We are pleased to hear that your experience at Fairmont Jakarta met your expectations.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
お客さまの声 5.0/5
Shinji I.
ビジネス
-
確認済みレビュー すべて
清潔でとても心地よい滞在でした
Dear Shinji I.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations to be clean and comfortable. Your feedback motivates our team to maintain high standards for our guests.
Sincerely,
Yolanda Remetwa
Guest Experience Manager
Fairmont Jakarta
