Fairmont Jakarta 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 3,054 件のレビュー

Fairmont Jakarta - Image 1
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JlアジアアフリカNo8, 10270 ジャカルタ, インドネシア

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ホテル所在地

Fairmont Jakarta

JlアジアアフリカNo8
10270 ジャカルタ
インドネシア

GPS:-6.221751, 106.798688

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  3,054 件のレビュー

お客さまの声 4.5/5

Masashi M. ビジネス - 確認済みレビュー すべて

ゆったりとしたスペース、素晴らしいスイートルーム、ショッピングモール隣接でよかった。

Dear Masashi M., Thank you for your positive feedback regarding your recent stay at Fairmont Jakarta. We are delighted to hear that you enjoyed the spacious accommodations and our splendid suite offerings, as well as the convenience of our location adjacent to the shopping mall. Your satisfaction is our priority, and we hope to welcome you back for another memorable experience. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

お客さまの声 4.5/5

Shingo M. ビジネス - 確認済みレビュー すべて

非常に良かった

Dear Shingo M., Thank you for your positive feedback. We are delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our priority, and we appreciate your kind words, which motivate our team to maintain high standards. We look forward to welcoming you back for another exceptional visit. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

お客さまの声 5.0/5

Mitsuru Y. ご友人 - 確認済みレビュー すべて

部屋もサービスもたいへん居心地のよいものでした

Dear Mitsuru Y., Thank you very much for your kind words regarding your stay at Fairmont Jakarta. We are delighted to learn that you found both our accommodations and services to be comfortable and enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant experience in the future. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

お客さまの声 3.5/5

Manabu Y. ビジネス - 確認済みレビュー すべて

冷房が寒い。室温調節が難しい。室内のコーヒーマシンはまともにコーヒーが作れたためしがないので取り換えるべきだ。

Dear Mr. Manabu Y., Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We truly appreciate your comments, as they are essential in helping us improve our services and facilities. First and foremost, please accept our sincere apologies for the inconvenience you experienced with the air conditioning and coffee machine inside your room. We have shared this feedback with our Engineering team for further inspection and adjustment. Regarding your arrival and departure experience, we sincerely apologize for the waiting time during check-in and check-out. We understand how valuable your time is, and your comments have been addressed with our Front Office team. In addition, we appreciate your constructive feedback on the breakfast experience. We have shared your suggestions with our team to review the table arrangement for better spacing and to further enhance the quality of our coffee. Thank you once again for your valuable feedback. We sincerely hope to have the opportunity to welcome you back and provide you with a more seamless and comfortable experience in the future. Sincerely, Yolanda Remetwa Guest Experience Manager Fairmont Jakarta

お客さまの声 5.0/5

Masahide S. 一人 - 確認済みレビュー すべて

同上、全てにおいて満足出来た。 部屋のルームメーキング、ルームサービス、周囲のイベントの告知など。

Dear Valued Guest, Warmest greetings from Fairmont Jakarta. Thank you very much for taking the time to share your wonderful feedback and for awarding us such a perfect score. We are truly delighted to know that you were fully satisfied with every aspect of your stay, from our room service and housekeeping to our team’s service and event information. It is especially rewarding to hear that you felt well recognized as an ALL Classic member. Your kind words motivate our team to continue delivering personalized and attentive service. At the same time, we sincerely appreciate your constructive feedback regarding your dining experience at The Crown by Kirk Westaway and your visit to K22 Bar. Please accept our apologies for not meeting your expectations on this occasion. Your comments, particularly about the calamari, have been shared with our culinary team for further improvement. We are grateful for your trust and for recommending Fairmont to your family and friends. It would be our great pleasure to welcome you back in the near future and provide you with an even more memorable experience. With heartfelt greetings, Shara Sabrina Fairmont Jakarta

その他のウェブユーザーの評価

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  • 1,595 件のレビュー 9.6/10 雰囲気
  • 1,577 件のレビュー 9.6/10 朝食
  • 1,101 件のレビュー 9.4/10 設備

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