フェアモントジャカルタ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,680 件のレビュー

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当ホテルの客室

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ホテル所在地

フェアモントジャカルタ

JlアジアアフリカNo8
10270 ジャカルタ
インドネシア

GPS:-6.221751, 106.798688

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,680 件のレビュー

トリップアドバイザーの評価  5.0/5  4,115 件のレビュー

2024エクセレンス認証

Nice location

トリップアドバイザーの評価 4.0/5

fredgO8889IH トリップアドバイザー認証口コミ

We returned to Jakarta and like to stay at the Fairmont. Good location, good staff and quality and service is well known. We stayed four nights in a Gold room and were upgraded which is always nice. We found some changes in the Gold Lounge such as use of paper instead of linen napkins for breakfast, afternoon tea and evening canapés and some of the tea cups and saucers did not match. Small things overall but evident. The service was lovely as usual, attentive and professional.

Dear Fred G, Thank you for choosing Fairmont Jakarta once again for your stay and for sharing your feedback. It’s always a pleasure to welcome you back, and I’m delighted to hear that you enjoyed the convenience of our location, the attentive service from our team, and your upgraded Gold room. We appreciate your observations about the Gold Lounge and will take them into account as we continuously refine our guest experience. While these may seem like small details, they are essential to maintaining the level of quality you expect from us. Thank you for your kind words about our team’s service—it means a lot to us. We look forward to welcoming you back on your next visit to Jakarta. Warm regards, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

場所がよっかった

お客さまの声 5.0/5

笹山周作 ビジネス - 確認済みレビュー すべて

部屋も申し分ない とても綺麗😍

Superb Hotel Great Location Excellent Value

トリップアドバイザーの評価 5.0/5

Alex W トリップアドバイザー認証口コミ

I had a two night stay and it was exceptional. To be honest hard to fault it. From service to the excellent lounge and the option as a top tier Accor member to enjoy 2 hours of free flow drinks at the rooftop bar as an alternative to the lounge (note to hotel please keep this feature even though we are allowed access to the lounge, it is fantastic). Room was extremely spacious although the decor might be regarded as slightly dated it was in excellent condition. Very close to Plaza Senayan (5 minutes walk) and walking distance to Senayan City. Staff were good. I recognise the noise complaints of some other reviewers but with respect hard to blame the hotel for this. You are in a different Country/City and the motorbikes zooming up and down flat chat goes with the territory. Would happily stay again and at the price point offered (a bit less expensive than the Raffles) represents superb value for the quality offered.

Dear Alex W, Thank you for your wonderful feedback and for choosing Fairmont Jakarta for your stay. I’m thrilled to hear that you had an exceptional experience and appreciated our spacious rooms, attentive staff, and convenient location near Plaza Senayan and Senayan City. We’re especially delighted that you enjoyed the unique feature of complimentary free-flow drinks at the rooftop bar. Your encouragement to keep this benefit is greatly appreciated, and we’ll ensure this feedback is shared with the team. Your acknowledgment of the city’s vibrancy and understanding of the local environment is truly kind, and it’s fantastic to hear that you found the overall experience to be of superb value. We look forward to welcoming you back to Fairmont Jakarta for another exceptional stay. Warm regards, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

快適な滞在

お客さまの声 5.0/5

匿名 ビジネス - 確認済みレビュー すべて

立地もモールに近く便利だった。 朝食が美味しかった。

Very Satisfied

トリップアドバイザーの評価 5.0/5

Daydream52607476619 トリップアドバイザー認証口コミ

Although there was a slight hiccup with the airport pick-up service, I was happy to see great service recovery by the Meet & Greet staff at the airport. The Front Desk and Concierge also swiftly saw to the issue on our arrival at the hotel. Overall, the experience at Fairmount Jakarta was impressive - from the cleanliness and comfort of the room, to the warmth and professionalism of all service staff we encountered. I will be looking forward to my next stay with you!

Dear Daydream52607476619 , Thank you for sharing your experience with us. While I regret the initial hiccup with the airport pick-up service, I’m delighted to hear that our Meet & Greet staff, Front Desk, and Concierge were able to recover the situation swiftly and effectively. Your kind words about the cleanliness, comfort of the room, and the warmth and professionalism of our team mean a lot to us. Providing a seamless and enjoyable stay for our guests is always our top priority. We truly appreciate your loyalty and look forward to welcoming you back to Fairmont Jakarta for another impressive stay. Warm regards, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

との提携 TripAdvisor

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