فيرمونت بكين 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 270 أراء

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8 يونغ ان دونغ لي, شارع جيان جيو مين واي, مقاطعه شاويانغ, 100022 بكين, الصين

الوصف

خدمات الفندق الإضافية

  • تحتوي جميع غرف الضيوف على مياه Voss ومستلزمات استحمام Le Labo Rose 31.

  • توفر جميع غرف الأجنحة كرسي تدليك حتى يحظى ضيوفنا بوقت باعث على الاسترخاء.

  • يُعتبر مسرح Reignwood مكانًا مشهورًا للمناسبات الخاصة والراقية.

  • يأخذ منتجع ويلو ستريم الصحي زمام المبادرة في تقديم أجهزة للجسم متطورة أكثر نحافة.

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت بكين

8 يونغ ان دونغ لي, شارع جيان جيو مين واي, مقاطعه شاويانغ
100022 بكين
الصين

نظام تحديد المواقع العالمي (GPS):39.905488, 116.45205

الهاتف
فاكس +86 10 8507 3999

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  270 أراء

تقييم TripAdvisor  5.0/5  4,021 أراء

Luxury at a bargain price

ملاحظة Tripadvisor 5.0/5

MikaelTrivandrum Couples - تقييم TripAdvisor المعتمد

Can’t fault this hotel in any way, very classy and a five star experience all through. Helpful, English speaking front desk staff. Large rooms with all amenities. Nice buffet breakfast. Great swimming pool. Good location (we mostly went around by subway, convenient but crowded). Quite a bargain considering our low season rate through a booking site.

Didn’t Live Up to Fairmont Expectations

ملاحظة Tripadvisor 2.0/5

Highflier168 Couples - تقييم TripAdvisor المعتمد

There’s a few issues and no one was able to resolve it whilst we were there! We were booked in for 5 nights but only stayed 4 because our flight from Shanghai was cancelled although not the hotel’s fault. When we checked in the following day, we were made to feel like we were an inconvenience to them for being a day late!! The receptionist couldn’t find our booking even after I rung them to advise that I would be coming the next day once I knew our flight was cancelled! The 2 receptionists that checked us in especially the one assisting Beata was so arrogant and rudely commented, just book them in any available room!! Secondly, no one offered the assist helping our luggage’s to our room once we got our keys to the room! Thirdly we were advised that we were upgraded to Fairmont Gold room which entitled us the use of the Lounge! When we went in to visit the lounge, we were rudely stopped and were embarrassed by the check in staff as he said “Don’t you know you cannot use this lounge as you’re not worthy!” May be it’s his language but no screaming was necessary! Fourthly, our room !! Where do I start? The air conditioning was faulty and I reported it on the first night and was told to open the window as there’s nothing they can do!! I asked for our room to be changed to one that has a working air conditioning unit but was refused and was told the whole hotel air conditioning unit is not working properly! The housekeeping was a hit and miss!! Occasionally we will get teas and coffee but sometimes we had to even called to ask for towels……. The restaurant - Lunar 8 where we dined in one night as we have USD100 to spend! Food and service was again hit and missed! The prawns dish came burnt and when I requested for it to be changed, we were told sorry, there’s nothing wrong with that dish and it’s fine for us to eat! I have photos and can be provided if required Enough said!! Not using Fairmont again….!! So disappointed that it ruined our expectations!

Nice stay in Beijing

ملاحظة Tripadvisor 5.0/5

Mlle C العائلات - تقييم TripAdvisor المعتمد

We stayed 8 nights total with lounge access. The check-in process was remarkably efficient and attentive. Thanks to Ms Solar. The doormen were very polite and helpful (Tim and a tall young man with glasses). The rooms were spotless and comfortable. It was a total pleasure to stay at the Fairmont.

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

Outstanding experience

ملاحظة Tripadvisor 5.0/5

ma b تقييم TripAdvisor المعتمد

Dear Fairmont Team, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the outstanding experience I had during my recent stay at the Fairmont Beijing. The service provided was truly exceptional, and I would especially like to extend my thanks to Beata , Herro , Reese, and Allison for their exceptional care and attention. Special thanks to Beata for her patient and enthusiastic service, which helped me solve many problems. Their professionalism, warmth, and dedication made my stay incredibly comfortable and memorable. Every detail was thoughtfully handled, and I truly felt welcomed and valued throughout my time at your hotel. Please convey my appreciation to each of them. I look forward to my next stay and to experiencing the same high level of service that has made Fairmont a standout choice for me. Thank you once again for the wonderful hospitality. Warm regards, Mahan

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

Disappointed stay needs to improve

ملاحظة Tripadvisor 2.0/5

Pablo E Solo travel - تقييم TripAdvisor المعتمد

My experience at the Fairmont, which is supposed to be a luxury hotel chain under Accor, was quite disappointing. As an Accor Gold Member, I expected better service. Upon check-in, which was after midnight, I received no room upgrade, no welcome drink, and was greeted by a rather unfriendly staff member. I was exhausted from my flight and just wanted to sleep. I was assigned Room 809, but sleeping was nearly impossible due to the noisy AC fan. The room wouldn’t cool down despite the outside temperature being around 8°C, and inside it felt like 30°C with no way to open a window for fresh air. After a long day touring the Great Wall, I complained about the room and requested a change, but was told the AC had been looked at. The second night was just as unbearable—far too hot, despite the outside temperature dropping to 0°C. Finally, on the last night, I was moved to Room 2210, which was better. Additionally, the shower in Room 809 had black and brown mold on the grout, which was disgusting. To top it off, I didn’t seem to receive any points for my stay. Breakfast on the final day was another letdown—there wasn’t enough food, and they didn’t replenish it. Overall, a very disappointing experience, especially from a hotel of this caliber.

بالاشتراك مع TripAdvisor

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جميع فنادقنا في بكين

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.