Fairmont Beijing 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 126 أراء

Fairmont Beijing - Image 1
Fairmont Beijing - Image 2
Fairmont Beijing - Image 3
Fairmont Beijing - Image 4
8 يونغ ان دونغ لي, شارع جيان جيو مين واي, مقاطعه شاويانغ, 100022 بكين, الصين

الوصف

خدمات الفندق الإضافية

  • فندق في موقع مركزي في بكين بالقرب من سوق الحرير وحديقة ريتان

  • معلم بارز بواجهة من الذهب الوردي وتصميمات داخلية فخمة مستوحاة من الفن

  • مأكولات عالمية وآسيوية فاخرة، بما في ذلك أطباق بكين الخاصة

  • سبا متعدد المستويات مع إطلالات خلابة على المدينة وحوض سباحة داخلي ساحر

الإقامات المتوفرة لدينا

موقع الفندق

Fairmont Beijing

8 يونغ ان دونغ لي, شارع جيان جيو مين واي, مقاطعه شاويانغ
100022 بكين
الصين

نظام تحديد المواقع العالمي (GPS):39.905488, 116.45205

الهاتف
فاكس +86 10 8507 3999

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  126 أراء

تقييم TripAdvisor  4.9/5  5,035 أراء

Disappointment

ملاحظة Tripadvisor 1.0/5

Rodney SG O تقييم TripAdvisor المعتمد

As an Accor plus elite member, it was really a disappointment staying there. No upgrade, reason given was all rooms were fully booked. No lounge access, reason given was term and condition stated. Welcome drink, no red or white wine. Are you crazy, such a big hotel and you said don't have wine. Shame on you Fairmont Beijing. I was supposed to have another stay in the following week, but I cancelled it immediately. Good thing I have other better loyalty programs who honour their members way much better.

Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment you experienced during your recent stay with us. Regarding your room upgrade, our records indicate that the hotel was fully occupied during your visit, which unfortunately made it impossible to offer a complimentary upgrade. Concerning lounge access, as outlined in the Accor Live Limitless terms and conditions, lounge benefits are available to specific membership tiers. We regret that your current status does not include this privilege We would also like to address the welcome drink offering. Both red and white wine are indeed included among the welcome beverage selections. We are very sorry if this was not communicated or provided to you in a timely manner. Your comment has been shared with our Food & Beverage team for immediate review, and we will conduct an internal investigation to ensure such an oversight does not happen again. We truly value your loyalty as an Accor member and It would be our pleasure to welcome you back and restore your confidence in our service. Please feel free to contact our Guest Relations team directly should you wish to discuss your experience further. Warm regards, Guest Experience Director Faye

Excellent experience

ملاحظة Tripadvisor 5.0/5

mlin32 تقييم TripAdvisor المعتمد

A great experience for me and the family. The hotel is located in the CBD, one block from the Guomao 国贸 station, near a couple 24h convenience stores and some cheap eats. The rooms were a little old like most Beijing hotels, but still comfortable and spacious- think 'old time confort'. Bedding was great, and unlike many northern Chinese hotels, the central heating wasn't too hot in winter. Fitness centre and pool were clean and well-appointed. Breakfast included good selection of both western and chinese choices. Staff very courteous and responsive to needs.

Thank you for choosing Fairmont Beijing and taking time to review our property on Booking.com. We are always committed of delivering service excellence for every single guest. Please rest assured that I already shared your feedback with all team members concerned. We hope on your next visit, your experience is flawless. Thank you again for your feedback and we look forward to welcoming you back. Sincerely, Faye

Avoid it if you can. You deserve better.

ملاحظة Tripadvisor 2.0/5

Zhang A تقييم TripAdvisor المعتمد

Looks luxurious from the outside, but feels like a motel once you’re inside. My room was outdated, dirty, and poorly maintained. The air conditioner was loud enough to keep me awake, yet the heat was so weak I still felt cold. I even switched rooms, but the issues didn’t improve—so I suspect most rooms are in similar condition. The details were especially disappointing: dusty control panels, stained/dirty carpet, broken furniture, and a TV positioned in front of the bathtub—but no remote. For the same price, there are plenty of better options nearby. The only real positive is the location. Overall, I genuinely don’t understand why this property is included in American Express’s Luxury Collection. I regret booking it.

Great Hotel Staff, Poor Management

ملاحظة Tripadvisor 2.0/5

Roving29091604768 تقييم TripAdvisor المعتمد

Front desk staff lovely, friendly and understands the role of being a host for hotel guests. Management however is a different story. Hope you don’t have a booking issue otherwise there is no resolution - waste of time. Booked through Accor app, cancelled a booking but still no refund of credit has been given despite cancelling within the free cancellation period. Management need to either improve their responsiveness themselves or have better communication channels with ACCOR ALL group.

Thank you for your kind recognition of our front desk staff and for your valuable feedback regarding our management. We sincerely apologize for the inconvenience and frustration caused by the delay in refunding your points after the booking cancellation. We have escalated your case to our management team and are urgently coordinating with both our internal departments and the Accor Group to resolve this issue and ensure your points are returned promptly. Your comments are crucial in helping us improve our management responsiveness and enhance communication channels within the Accor network. Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back with an improved service experience in the future. Warm regards, Faye

“All in all a good feeling”

ملاحظة Tripadvisor 5.0/5

Khan322 تقييم TripAdvisor المعتمد

After a long time, I was a little surprised to see the changes in Beijing, which were very important for a tourist or businessman. Now I will tell you what is very important to say or share about the hotel so that it is at least a little convenient for those who will visit Beijing like me. Although Fairmont Beijing was a new experience for me, there was no way to understand it because from the time of our arrival, many of the top team members were present until we left, the service of each team member was extraordinary and they made every effort to meet our needs at all times, especially early check-in, comfortable beds according to the requirements and our food was very important to them. Team Fairmont Beijing will meet in near future….

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We are always committed of delivering service excellence for every single guest. Please rest assured that I already shared your feedback with all team members concerned. We hope on your next visit, your experience is flawless. Thank you again for your feedback and we look forward to welcoming you back. Sincerely, Faye

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,154 أراء 9.7/10 الموقع
  • 1,674 أراء 8.6/10 الغرفة
  • 2,367 أراء 9.3/10 الخدمة
  • 9 أراء 5.6/10 إنترنت
  • 669 أراء 8.8/10 مستوى الراحة
  • 666 أراء 7.8/10 وسائل الراحة
  • 461 أراء 9/10 مستوى النظافة
  • 392 أراء 7.4/10 الإفطار

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في بكين

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.