Fairmont Dubai 5 星

客户意见评级 (ALL 评级) 4.6/5 1,788 评论

保证最优惠房价
Fairmont Dubai - Image 1
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Sheikh Zayed Road, Dubai, Dubai, 97555 迪拜, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 地理位置优越，位于谢赫扎耶德路上，靠近哈利法塔和迪拜世界贸易中心

  • 酒店位于迪拜市中心，靠近世界贸易中心和国际金融中心

  • 11 个餐饮和娱乐场所

  • 酒店设有健康水疗中心以及可欣赏阿拉伯湾和天际线美景的屋顶泳池

  • 舒适的客房和套房，配备各种豪华设施，可一览无余地欣赏迪拜的美景

我们的客房

酒店位置

Fairmont Dubai

Sheikh Zayed Road, Dubai, Dubai
97555 迪拜
阿拉伯联合酋长国

GPS:25.2264, 55.284

电话
传真 +971 4 332 4555

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,788 评论

TripAdvisor 评级  4.7/5  6,821 评论

Impeccable Service and Genuine Care from the Fairmont Team

Tripadvisor 评级 5.0/5

Jitendra_choubisa 经 TripAdvisor 认证的评论

Our experience at Fairmont Dubai was exemplary and reflects the very best of luxury hospitality. We travelled from the UK with our toddler, and Queenie Paz, Guest Experience Manager, made our stay exceptionally comfortable by proactively arranging a toddler pram, which was a huge support while exploring Dubai. Her attention to detail and personal involvement truly stood out. In addition, she kindly arranged a room upgrade and ensured seamless coordination throughout our stay. The professionalism, warmth, and teamwork demonstrated by Queenie and the entire Fairmont Dubai team were impressive. Being from the hospitality industry myself, I am particularly appreciative of service that goes beyond expectation, and Fairmont Dubai delivered exactly that. A sincere thank you for such a memorable stay — we look forward to returning. Jitendra (Jeet)

Dear Jitendra, Thank you very much for sharing such a wonderful review of your recent stay with us. We are truly delighted to learn that you enjoyed your time at our hotel. Our dedicated team takes great pride in delivering exceptional service and creating memorable experiences for every guest. Your kind words are a great source of motivation for all of us. We sincerely appreciate you choosing our hotel for your holiday and look forward to the pleasure of welcoming you back in the near future. Best regards, Fairmont Dubai

Overall a very good stay

Tripadvisor 评级 5.0/5

Shiraz J 经 TripAdvisor 认证的评论

Housekeeping was excellent, especially Kaisar and Sujan and Hope at the front desk was very kind and efficient. Overall, an excellent stay. The only disappointing experience was with a lady called shuruk at front desk, who was rather rude when I was checking in. There was no politeness in her approach and she couldn’t give me my room even though it was 4 pm, and when I complained, she simply told me that she could refund me my payment if I wasn’t happy. Rather poor approach to a regular guest who has stayed at the hotel 9 times!

Dear 551shirazj, We are truly honored that our hotel was among your top choices for many times and delighted to know that you had an amazing stay with us—this is a real privilege. We are pleased that you enjoyed your time here and that our services met your expectations. At the same time, we sincerely regret the unexpected experience you encountered during check-in. Your feedback is invaluable and helps us recognize both our strengths and the areas where improvement is needed. Please be assured that your comments will be shared with the relevant department so that appropriate corrective actions can be taken, and we apologize for any inconvenience caused. Thank you once again for taking the time to share your experience. We look forward to welcoming you back soon, at your second home, for another enjoyable stay. Warm regards, Fairmont Dubai

Average experience- expected better

Tripadvisor 评级 3.0/5

Praveenk2008 经 TripAdvisor 认证的评论

Stayed here for 5n in one of the suites in Dec 2025 as part of our new year's trip to visit friends. While there wasn't anything specifically bad, we just didn't really feel very welcome and pretty much everything seemed like it could be better, for a Fairmont. We were not very happy with our interaction with the staff at reception - during check-in, check-out or generally at any other time we spoke to them in person...not sure if it was the time of the year but they always seemed very cold and didn't come across as very friendly or welcoming. The staff at the breakfast were very hassled, given the rush, so can't really blame them - but again the place felt small for a hotel of the size. There were a few instances where they just missed what we had asked for and we had to remind them a couple of times. The room was quite spacious and had all the amenities- the beds were comfortable and the room was quite clean. The location is reasonably central and they have multiple restaurants - although we never tried any. We didn't use much of the hotel facilities, except the pool - which felt small for a hotel of this size...however our son had a good time, so no complaints there.

Dear Praveenk, Thank you for taking the time to share your impressions of your recent stay with us. Feedback like yours is essential in helping us maintain and enhance the service we provide to our guests. We’re very sorry to hear about the challenges that you faced. This definitely does not reflect our usual standards of service that we are always keen to provide to our guests. We want to assure you here that we take your comments seriously, and are dedicated to making necessary improvements. We would love the opportunity to welcome you back in the future, and provide you with the exceptional experience that we strive to deliver. Kind regards, Fairmont Dubai

Amazing hotel, with great pool staff

Tripadvisor 评级 5.0/5

NorbertSzucs 经 TripAdvisor 认证的评论

Amazing hotel, great location. The pool staff is fantastic, exspecial Andrew. We received our sunbed each day quickly. The staff at the pool is amazing. Thank you guys.

Dear valued guest, Thank you for giving us a perfect rating and for recommending our hotel to fellow travelers. We’re confident that our entire team enjoyed serving you just as much as you enjoyed your stay. We look forward to welcoming you back soon and providing you with another exceptional experience. Warm regards, Fairmont Dubai

Great experience

Tripadvisor 评级 5.0/5

fais9 经 TripAdvisor 认证的评论

Cinthya at the lobby is very good and attentive. The gym and pool its facilities are very good and the staff are very helpful.

Dear fais9, Thank you for taking the time to provide this awesome rating. Your opinion is greatly valued and it helps us maintain an excellent standard of service to our guests. We look forward to welcome you again in the near future for a new amazing stay. Best regards, Fairmont Dubai

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其他网络用户评价我们的酒店

  • 1,153 评论 9.6/10 位置
  • 1,600 评论 8.5/10 房间
  • 5,203 评论 9.5/10 服务
  • 10 评论 5.2/10 上网
  • 1,126 评论 8.6/10 早餐
  • 906 评论 8.9/10 食物
  • 783 评论 9.2/10 氛围
  • 634 评论 8.9/10 清洁度

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