Fairmont Dubai 5 星

客户意见评级 (ALL 评级) 4.6/5 1,813 评论

保证最优惠房价
Fairmont Dubai - Image 1
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Fairmont Dubai - Image 3
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Sheikh Zayed Road, Dubai, Dubai, 97555 迪拜, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 地理位置优越，位于谢赫扎耶德路上，靠近哈利法塔和迪拜世界贸易中心

  • 酒店位于迪拜市中心，靠近世界贸易中心和国际金融中心

  • 11 个餐饮和娱乐场所

  • 酒店设有健康水疗中心以及可欣赏阿拉伯湾和天际线美景的屋顶泳池

  • 舒适的客房和套房，配备各种豪华设施，可一览无余地欣赏迪拜的美景

我们的客房

酒店位置

Fairmont Dubai

Sheikh Zayed Road, Dubai, Dubai
97555 迪拜
阿拉伯联合酋长国

GPS:25.2264, 55.284

电话
传真 +971 4 332 4555

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,813 评论

TripAdvisor 评级  4.7/5  6,824 评论

First and Last Stay

Tripadvisor 评级 1.0/5

Traveler28103265062 经 TripAdvisor 认证的评论

This was my first and definitely last time staying at Fairmont. From the moment we arrived, the experience was unpleasant. The reception staff gave a bad first impression, and unfortunately, it only got worse. During breakfast, we were made to stand and wait to be seated in a way that felt humiliating, almost as if we were being punished. The attitude and process were extremely uncomfortable and unwelcoming. I also requested that the concierge bring food to my room, but this was refused. I was told that due to hotel policy, I must purchase food only from their restaurant, which felt very inflexible and customer-unfriendly. I even spoke with a supervisor, hoping the situation would be handled more professionally. Sadly, he did not make any effort to improve the experience or even speak in a reassuring or respectful manner. Overall, the service was poor, rigid, and far from the level expected from a hotel like Fairmont. I left with a very negative impression, and I will not be returning.

Phenomenal Hotel and Friendly Staff

Tripadvisor 评级 4.0/5

David Q 经 TripAdvisor 认证的评论

Experience at Fairmont was fantastic, the facilities are modern and clean, the inclusions are great and the staff were very accomodating and friendly, particularly staff at the reception who gave us the best room available for our honeymoon and Andrew by the pool. The only improvement I would ask the hotel to consider is to refrain from closing the sunrise pool at 2pm and making guests move to the sunset pool where there is no hot water in the spa and the sun doesnt come out until about 3pm

Dear davidqZ4147TP, We thank you a lot for the kind review posted following to your recent stay at our hotel. It means a great deal to us to know that our guests enjoyed their time with us and that our services met your expectations. Again, we highly appreciate your comments and we do really hope that you will be able to visit our hotel again soon. Best regards, Fairmont Dubai

Book a room with a view…it’s spectacular

Tripadvisor 评级 5.0/5

Marjorie R 经 TripAdvisor 认证的评论

We booked a Kong room with a view and wow….best decision! We looked over the lit buildings at night and watched the sunrise during the day. So beautiful. Really friendly staff who made us feel welcome at all times. This hotel is really well situated next to the metro station so we made use of that a lot. It literally takes you by train straight to the Burj and mall. An easy three minute walk under cover to reach it. We were out all the time so only got room service for dinner once and that was excellent, beautifully presented. The room was spacious and the bed super comfy. The gym is good also, bigger than normal hotel gyms. Beautiful pools that you can either see the sun rise or set from too.

Dear horrikapotchen, Thank you for leaving us such a wonderful review. Our location is certainly one of the things we are very proud of our hotel. We are so fortunate to have a property in the heart of Dubai and in proximity to Trade Center and many must-see attractions. We are delighted that our rooms, services, professional staff and facilities have met your expectations. We hope to welcome you again soon and offer you another great experience. Best regards, Fairmont Dubai

Wondeful

Tripadvisor 评级 5.0/5

62mohammedali 经 TripAdvisor 认证的评论

Wonderful experience from start to finish. Clean rooms, great service, and friendly staff. Highly recommended! Thank you

Dear 62salehjam, Firstly we would like to thank you for choosing our hotel for your holiday in Dubai and for the nice review you shared. All of your kind words about your stay with us are great to hear. We are indeed looking forward to your next visit. Kind regards, Fairmont Dubai

Impeccable Service and Genuine Care from the Fairmont Team

Tripadvisor 评级 5.0/5

Jitendra_choubisa 经 TripAdvisor 认证的评论

Our experience at Fairmont Dubai was exemplary and reflects the very best of luxury hospitality. We travelled from the UK with our toddler, and Queenie Paz, Guest Experience Manager, made our stay exceptionally comfortable by proactively arranging a toddler pram, which was a huge support while exploring Dubai. Her attention to detail and personal involvement truly stood out. In addition, she kindly arranged a room upgrade and ensured seamless coordination throughout our stay. The professionalism, warmth, and teamwork demonstrated by Queenie and the entire Fairmont Dubai team were impressive. Being from the hospitality industry myself, I am particularly appreciative of service that goes beyond expectation, and Fairmont Dubai delivered exactly that. A sincere thank you for such a memorable stay — we look forward to returning. Jitendra (Jeet)

Dear Jitendra, Thank you very much for sharing such a wonderful review of your recent stay with us. We are truly delighted to learn that you enjoyed your time at our hotel. Our dedicated team takes great pride in delivering exceptional service and creating memorable experiences for every guest. Your kind words are a great source of motivation for all of us. We sincerely appreciate you choosing our hotel for your holiday and look forward to the pleasure of welcoming you back in the near future. Best regards, Fairmont Dubai

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其他网络用户评价我们的酒店

  • 1,160 评论 9.6/10 位置
  • 1,616 评论 8.6/10 房间
  • 5,232 评论 9.5/10 服务
  • 10 评论 5.2/10 上网
  • 1,134 评论 8.6/10 早餐
  • 910 评论 8.9/10 食物
  • 789 评论 9.1/10 氛围
  • 640 评论 8.9/10 清洁度

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