Raffles Makati 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 812 件のレビュー

Raffles Makati - Image 1
Raffles Makati - Image 2
Raffles Makati - Image 3
Raffles Makati - Image 4

説明

ホテルのその他の情報

  • 30-storey glass building with spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Fairmont Spa and Fitness Centre

  • Outdoor swimming pool, Fairmont Spa and Fitness Centre

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
フィリピン

GPS:14.5513, 121.0231

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  812 件のレビュー

お客さまの声 5.0/5

匿名 一人 - 確認済みレビュー すべて

Dear Mr. Matsuoka, Thank you for your wonderful feedback regarding your stay at Raffles Makati. We are delighted to hear that our hospitality and attention to detail enhanced your first visit to the Philippines. We look forward to welcoming you back on your next trip. Warmest regards, Michelle Dagdag Guest Experience Executive

お客さまの声 4.0/5

Masumi M. 一人 - 確認済みレビュー すべて

Dear Ms. M., Thank you for your positive feedback regarding our staff's attentiveness. I apologize for the inconvenience you experienced with the bathtub drainage and your check-out time. Your comments are valuable to us, and we will take them into consideration for future improvements. Warmest regards, Michelle Dagdag Guest Experience Executive

お客さまの声 0.5/5

Rika U. ビジネス - 確認済みレビュー すべて

Dear Mr. U., Thank you for sharing your feedback with us. We sincerely apologize that your stay did not meet expectations and for the shortcomings you experienced with our service. We understand how important attentive and consistent hospitality is, and we regret that we fell short during your visit. While we are pleased to know you found the accommodation and cleanliness satisfactory, we recognize that service quality is fundamental to a positive guest experience. Your comments have been shared with our team to ensure immediate improvements are made in training and guest care. We appreciate your candor and hope to have the opportunity to restore your confidence in us with a more seamless and genuinely hospitable stay in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

お客さまの声 4.5/5

Kojiro I. ビジネス - 確認済みレビュー すべて

Dear Mr. I., Thank you for your feedback regarding the hallway odor. We appreciate your comments and will take them into account as we continuously strive to enhance our guests' experience. Sincerely, Michelle Dagdag Guest Experience Executive

お客さまの声 5.0/5

Eri M. ファミリー - 確認済みレビュー すべて

その他のウェブユーザーの評価

  • 158 件のレビュー 9.8/10 ロケーション
  • 341 件のレビュー 9.2/10 客室
  • 666 件のレビュー 9.6/10 サービス
  • 225 件のレビュー 9.6/10 雰囲気
  • 174 件のレビュー 7.8/10 料理
  • 133 件のレビュー 9.3/10 快適さ
  • 128 件のレビュー 8.7/10 設備
  • 93 件のレビュー 7.6/10 朝食

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