Raffles Makati 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 790 件のレビュー

Raffles Makati - Image 1
Raffles Makati - Image 2
Raffles Makati - Image 3
Raffles Makati - Image 4

説明

ホテルのその他の情報

  • 30-storey glass building with spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Fairmont Spa and Fitness Centre

  • Outdoor swimming pool, Fairmont Spa and Fitness Centre

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
フィリピン

GPS:14.5513, 121.0231

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  790 件のレビュー

お客さまの声 4.0/5

Masumi M. 一人 - 確認済みレビュー すべて

Dear Ms. M., Thank you for your positive feedback regarding our staff's attentiveness. I apologize for the inconvenience you experienced with the bathtub drainage and your check-out time. Your comments are valuable to us, and we will take them into consideration for future improvements. Warmest regards, Michelle Dagdag Guest Experience Executive

お客さまの声 0.5/5

Rika U. ビジネス - 確認済みレビュー すべて

Dear Mr. U., Thank you for sharing your feedback with us. We sincerely apologize that your stay did not meet expectations and for the shortcomings you experienced with our service. We understand how important attentive and consistent hospitality is, and we regret that we fell short during your visit. While we are pleased to know you found the accommodation and cleanliness satisfactory, we recognize that service quality is fundamental to a positive guest experience. Your comments have been shared with our team to ensure immediate improvements are made in training and guest care. We appreciate your candor and hope to have the opportunity to restore your confidence in us with a more seamless and genuinely hospitable stay in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

お客さまの声 4.5/5

Kojiro I. ビジネス - 確認済みレビュー すべて

Dear Mr. I., Thank you for your feedback regarding the hallway odor. We appreciate your comments and will take them into account as we continuously strive to enhance our guests' experience. Sincerely, Michelle Dagdag Guest Experience Executive

お客さまの声 5.0/5

Eri M. ファミリー - 確認済みレビュー すべて

お客さまの声 4.5/5

Kojiro I. ビジネス - 確認済みレビュー すべて

Dear Mr. I., Thank you for your positive feedback. I sincerely apologize for the disturbances you experienced during your stay. We appreciate your understanding and will continue to monitor our surroundings to enhance the guest experience. Sincerely, Michelle Dagdag Guest Experience Executive

その他のウェブユーザーの評価

  • 152 件のレビュー 9.7/10 ロケーション
  • 331 件のレビュー 9/10 客室
  • 644 件のレビュー 9.5/10 サービス
  • 215 件のレビュー 9.4/10 雰囲気
  • 162 件のレビュー 7.8/10 料理
  • 131 件のレビュー 9.3/10 快適さ
  • 127 件のレビュー 8.8/10 設備
  • 84 件のレビュー 7.8/10 朝食

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