Raffles Makati 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 571 件のレビュー

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1 Raffles Drive, Makati Avenue, 1224 MAKATI, Philippines

説明

ホテルのその他の情報

  • Labelled ALLSAFE

  • Spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Willow Stream spa and fitness centre

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ホテル所在地

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
Philippines

GPS:14.5513, 121.0231

電話番号
ファックス +63 2 8555 9799

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  571 件のレビュー

トリップアドバイザーの評価  5.0/5  919 件のレビュー

2024エクセレンス認証

Personalized 5-star service & luxurious living in the heart of Makati

トリップアドバイザーの評価 5.0/5

cabgawtravels ファミリー - トリップアドバイザー認証口コミ

5-star luxury stay that was made very personal with the details! Even before our scheduled visit, the butler assigned to us made sure that our visit would be nothing but perfect especially since we’re there to celebrate my Mom’s 80th birthday. It was a planned intimate staycation to bond with her 3 daughters. When we entered our suite, there were 3 other butlers who welcomed my Mom with a song, cake, and a cute birthday banner on the wall! The rest of our stay was truly amazing with the afternoon tea, evening cocktails & breakfast the next day included in our package. One of the best hotel breakfasts I’ve had with a well-curated spread. This hotel is high on sustainability without compromising comfort and convenience. It was a luxurious experience worth remembering and repeating!

Business trip to Manila

トリップアドバイザーの評価 5.0/5

Daire O ビジネス - トリップアドバイザー認証口コミ

Best place to stay in Makati. Rooms are excellent and the staff are very hospitable. Airport pick up and drop off as well as checking in and out worked seamlessly. Well worth the stay whether for it’s for business or leisure. Will be back again soon.

What a fabulous hotel. An oasis in the hustle of Manila

トリップアドバイザーの評価 5.0/5

Pete T トリップアドバイザー認証口コミ

What a fabulous hotel. Lovely staff and everything you would expect and more. The pool is gorgeous and the breakfast was amazing! The room is everything you would expect from a luxury hotel. Evening cocktails and light bites were a brilliant touch

Dear PST4PST, Thank you for choosing Raffles Makati, and for taking the time to leave us a review. We are delighted to know that you enjoyed your experience at our hotel. We thank you for your kind words, and we look forward to welcoming you back home to Raffles Makati very soon. Respectfully, The Raffles Makati Team

Unforgettable stay

トリップアドバイザーの評価 5.0/5

Joana H トリップアドバイザー認証口コミ

From the first step we took in the hotel to our last step inside our car, we experienced an incredible stay. I have never met so many nice people working in a hotel. A variety of a special breakfast and an amazing room. At this point I want to particularly mention Sir Akthar Alonto who made our stay absolutely perfect. Starting with welcoming us, giving us detailed orientation, making our stay an unforgettable experience.

Dear joanah549, Thank you for choosing Raffles Makati, and for taking the time to leave us a review. We are very glad to hear of the wonderful stay you had with us, and to know that you enjoyed our accommodations, breakfast options, and the service and hospitality of our colleagues. It was a pleasure to have you, and we look forward to welcoming you back home to Raffles Makati again very soon. Respectfully, The Raffles Makati Team

Too stuffy and ageîng looking property. But fab location and attentive service

トリップアドバイザーの評価 3.0/5

marsalondres ビジネス - トリップアドバイザー認証口コミ

A luxury hotel with a great location that needs to be renovated. Everything in it looks so old school and dull unfortunately. The room although confortable needs a major redesign to stay in touch with customers expectations. I’m one of those spending several months a year in hotel and yours has an excellent service but is surely not an attractive proposition. Also if I may say your service is really good and attentive but feels somewhat over the top. You have to say maybe 10 times good morning before you sit at your breakfast table. That’s unnecessary and cumbersome I must say. A low key efficient service with a lighter touch is more appreciated, less in your way. Finally the breakfast is nice but your pastries and croissant are pale and lack the crispness of top viennoiseries. Certainly not made by European-trained pastry chef Thank you

Dear marsalondres, Thank you for choosing Raffles Makati, and for taking the time to share your experience with us. While we are delighted that you enjoyed the service and hospitality of our colleagues, we are disappointed to know that not everything about your stay met your expectations. We thank you for your honest feedback, which is always of great value to us in our commitment to guest satisfaction and service excellence. Please rest assured that your insight has been duly noted and will be shared with our leaders for discussion and any corrective action needed in order to avoid similar disappointments in the future. Again, thank you for your review. We are appreciative of your candour, as well as the positive feedback that you gave about the service you received from our colleagues. We hope that, despite the less than satisfactory experience you have had with us, we would have the pleasure of welcoming you back to Raffles Makati for an improved experience very soon. Respectfully, Margret Inocencio Guest Experience Lead, Raffles Makati

との提携 TripAdvisor

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