Novotel Manila Araneta City 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,920 件のレビュー

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Novotel Manila Araneta City - Image 1
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General Aguinaldo Avenue, Araneta City, Quezon City, 0810 Manila, フィリピン

説明

ホテルのその他の情報

  • Free WIFI in all areas

  • Multi-level covered parking

  • Spa, Kiddie and Adult Pool, Fitness Center and Kids Club

  • Pillarless Grand Ballroom, 7 meeting rooms, 7-floor event garden & tent

  • All-Day dining with international cuisine, a 24/7 outlet and Executive Lounge

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ホテル所在地

Novotel Manila Araneta City

General Aguinaldo Avenue, Araneta City, Quezon City
0810 Manila
フィリピン

GPS:14.619989, 121.054251

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,920 件のレビュー

トリップアドバイザーの評価  4.4/5  1,319 件のレビュー

2025エクセレンス認証

Amazing!

トリップアドバイザーの評価 5.0/5

odetteip トリップアドバイザー認証口コミ

I only have good words to say to all the staff. Everyone was accommodating and polite. They are too many to mention. I have high standards when it comes to hotels and Novotel did not fail me. Cheers!

Hi Valued Guest, Thank you for taking the time to share your recent experience with us. We are delighted to know that you had an excellent stay. Your kind words are most gratifying and will be shared with the team, this will certainly motivate them to keep up the good work. We look forward in welcoming you back in the future and be of service to you again. Sincerely yours, Niquie Guest Experience Team

Novotel Araneta City

トリップアドバイザーの評価 5.0/5

Rihshelle G トリップアドバイザー認証口コミ

Novotel experience is unforgettable, their breakfast buffet is really 100/10 a lot of choices plus the taste super worth it! The room is clean and well maintain, location is good, walking distance to malls and restaurants around araneta city. They have a kids club for 3yrs old toddlers and above free 30mins, kiddie pool and adult pool, fitness center. The service is also good.

Hi Valued Guest, Thank you for your wonderful feedback! We are delighted to hear that your stay was incredible. Your satisfaction is our priority and we look forward in welcoming you back soon. Sincerely yours, Niquie Guest Experience Team

お客さまの声 4.0/5

Takayuki S. ビジネス - 確認済みレビュー すべて

設備にやや古さが表れ始めている。たまにInternetの電波が途切れることがある。 窓に向かって左側の手前のエレベータの中で右側のカードタッチのセンサーが、故障のままで放置されており、ホテルスタッフに都度口頭で知らせても、2か月以上修理ができていない。

Hi Valued Guest, Thank you very much for your recent stay with us and for your loyalty. We are truly pleased to hear your compliments about our prime location. Your insight about the facilities is well noted and will be taken into consideration as we enhance our facilities. Moreover, we sincerely apologize for the inconvenience caused by the issues with the internet and the touch sensor of the elevator, rest assured we will raise them to the concerned department for their immediate attention and action. Again, thank you for your continuous patronage as we strive to always enhance our services for our valued guests like you. Sincerely yours, Niquie Guest Experience Assistant Manager

Relaxing and cozy stay from Christmas to New Year's

トリップアドバイザーの評価 4.0/5

Voyage44581730903 トリップアドバイザー認証口コミ

Stayed here with my family from Christmas til after New Year's, I love the diverse food choices at the buffet, how cozy the rooms are, and the convenience of the hotel being right beside malls and restaurants. I would definitely come back and stay here again!

Hi Valued Guest, Thank you for your wonderful feedback! We are delighted to hear that your stay was incredible. Your satisfaction is our priority and we look forward in welcoming you back soon. Sincerely yours, Niquie Guest Experience Team

ACCIDENT AT PWD RAMP

トリップアドバイザーの評価 1.0/5

Passport58349608436 トリップアドバイザー認証口コミ

I used to love this hotel, but my experience today was heartbreaking. My 13-year-old son fell on a PWD ramp that violates BP 344 safety standards—it lacks non-slip materials and proper signage. Because it was drizzling, the uneven floor became a trap. ​My son is now in significant pain, and the most disappointing part was the management. The MOD, Leon, told us over the phone flat out, 'Hindi po kami maglalabas ng pera.' I wasn't asking for a handout; I was asking for accountability and medical protocol after an accident caused by their negligence. To be treated like a scammer while my child is injured is unacceptable. ​Shame on you, Leon, for prioritizing the hotel's wallet over a guest's safety. I hope Novotel fixes that ramp before someone else gets seriously hurt.

Hi Valued Guest, Thank you for your feedback. Your concerns are well noted and have been forwarded to our team for continuous improvement. Please accept our sincere apologies for what you experienced. Rest assured, we highly prioritize the safety of our guests and will look at this matter very seriously, immediate attention and counsel will be done to the concerned staff / department. We always strive to give our loyal guests the excellent service you've been used to and fond of. We hope to welcome you back soon and make it up to you. Sincerely yours, Niquie Guest Experience Team

との提携 TripAdvisor

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