Swissôtel Grand Shanghai 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 449 รายการ

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Swissôtel Grand Shanghai - Image 2
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รายละเอียด

ความพิเศษของโรงแรม

  • Located right in the city centre, steps from Nanjing West Road

  • Spacious contemporary rooms and suites with views of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

ที่พักของเรา

สถานที่ตั้งโรงแรม

Swissôtel Grand Shanghai

1 Yu Yuan Road, Jing An District
200040 SHANGHAI
จีน

พิกัด:31.224675, 121.447073

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

CAFÉ SWISS

Enjoy regional, Swiss and international cuisine at Cafe Swiss, Swissotel Shanghai's all-day restaurant with both a la carte and buffet options serving breakfast, lunch and dinner in a relaxed, informal setting.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 449 รายการ

เรทติ้งบน TripAdvisor  4.7/5  รีวิว 3,629 รายการ

Certificate of excellence ปี 2025

Large chain hotel

คะแนนจาก Tripadvisor 4.0/5

cpr2exs รีวิวที่ได้รับการรับรองจาก TripAdvisor

Hotel is located in Jing’an very close to exit 3. We arrived early and were allowed to check in at 9am which was great. Some staff speak English well others are totally hopeless so it will really depend on who you get when you arrive at reception. Housekeeping aims to please - room has a Nespresso machine and an extensive selection of teas. Water bottles are provided free of charge and more can be requested from housekeeping if require. Please note Mini bar items are not free. Very comfy bath towels and very sizeable bathroom. Bed is comfortable and large. Our view was towards Pudong. Breakfast was included in our rate and was very extensive with local Shanghainese dishes included like noodles, porridge, buns and vegetables. There’s also an excellent bread, cold cuts and egg station. The coffee is not great at the breakfast bar, use your Nespresso capsules instead. The wellness on Level 5 is quite good with steam room, sauna, jacuzzi , swimming pool and gym. If you need to freshen up after check out you can request for access. Highly recommend for the area and the experience we had.

Service can be better improved

คะแนนจาก Tripadvisor 3.0/5

Cindy O รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed for a total of 5 nights from the 25 to 30 December. What I liked about the hotel ? The hotel’s standout feature is its excellent location, offering exceptional convenience and accessibility. It is situated close to subway lines 2, 7, and 14, making it easy to get around the city, and is set in a very central area with a wide variety of good food options nearby. The surrounding neighborhood is also home to luxury shopping malls, with West Nanjing Road being a particularly upscale and prestigious retail district. During the festive season, the busy Christmas markets in the area add a lively atmosphere, and JuLULU pub street is just a 10-minute walk away, providing brilliant dining and nightlife options What I did not liked about the hotel ? The hotel did not meet five-star expectations in several areas, particularly service and facilities. The front desk and concierge felt cold, transactional, and unhelpful when we asked questions, giving an overall impression of impatience rather than hospitality. This was especially evident on our arrival on December 25, when there was no concierge available to assist us with multiple bags, which is not acceptable for a hotel of this standard, especially under the Accor brand. The physical spaces also disappointed: while the lobby is large, the layout is poor, with very limited seating or waiting areas for guests, and the hotel feels dated, with many underused spaces in need of refurbishment. In addition, we chose not to dine at the Takegawa Japanese restaurant due to a strong cigarette smell, which created an unpleasant dining environment regardless of the quality of the food.

A good day

คะแนนจาก Tripadvisor 5.0/5

同学 李 รีวิวที่ได้รับการรับรองจาก TripAdvisor

It was a nice living experience,Thank you very much to the front desk staff; she is a beautiful girl who provided me with warm and welcoming service. I'll be back.

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us.

Very good Service and professional staffs

คะแนนจาก Tripadvisor 5.0/5

Jayakumar P รีวิวที่ได้รับการรับรองจาก TripAdvisor

Very good Service and professional staffs, food quality is very good like the chicken wings there, restaurant in the lobby is the best

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Great stuff! Very warm and helpful

คะแนนจาก Tripadvisor 5.0/5

Ruijia H รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel is at the perfect location for shopping and US visa application. Me and my family had a wonderful stay. Recommended and well choose to stay next time!!

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us.

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