Swissôtel Grand Shanghai bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 480 ulasan

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Deskripsi

Keistimewaan hotel

  • Located right in the city centre, steps from Nanjing West Road

  • Spacious contemporary rooms and suites with views of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Swissôtel Grand Shanghai

1 Yu Yuan Road, Distrik Jing An
200040 SHANGHAI
China

GPS:31.224675, 121.447073

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  480 ulasan

Peringkat TripAdvisor  4.6/5  2.643 ulasan

Sertifikat keunggulan 2025

Please consider another place unless you are looking for lower tier. Not a five star hotel.

Catatan Tripadvisor 2.0/5

omar_g_miami Couples - Ulasan TripAdvisor tersertifikasi

Great location, friendly staff for a family trip.

Catatan Tripadvisor 4.0/5

Experience190466 Ulasan TripAdvisor tersertifikasi

Dear Guest, thank you for taking the time to share your feedback regarding your family trip at our hotel. We are delighted to hear that you found our location ideal for family travel and appreciated the friendliness of our staff. Special thanks for highlighting. Iverson, our concierge manager, and the housekeeping team—your kind words will surely brighten their day! We're also glad to know that our proximity to public transportation and dining options enhanced your stay.However, we sincerely apologize for the inconvenience caused by the extended check-in wait time. Your experience falls short of our standards, and we've initiated a review of our procedures to ensure faster, more seamless arrivals in the future. We're deeply concerned about your negative experience at the Cafe Swiss restaurant. We take your feedback seriously and will promptly communicate your concerns to the restaurant management. Your insights will help them improve service quality and menu offerings.Your satisfaction remains our top priority, and we hope you'll give us another opportunity to provide a flawless stay. Once again thanks for choosing our hotel and we look forward to welcoming you back again! Best Regards,Ricky Zhao Guest Experience Manager

Efficient reply and arrangement, which is important for business trip

Catatan Tripadvisor 5.0/5

Jennifer S Bisnis - Ulasan TripAdvisor tersertifikasi

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao

Perfect for us

Catatan Tripadvisor 5.0/5

Ashley B Ulasan TripAdvisor tersertifikasi

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao

Avoid if you are Accor Platinum

Catatan Tripadvisor 1.0/5

tanveerali9 Bisnis - Ulasan TripAdvisor tersertifikasi

Dear Guest, thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Ricky Zhao Guest experience Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.441 ulasan 9.8/10 Lokasi
  • 1.655 ulasan 8.2/10 Kamar
  • 2.195 ulasan 8.7/10 Pelayanan
  • 36 ulasan 7.3/10 Internet
  • 786 ulasan 9.1/10 Kebersihan
  • 582 ulasan 7.5/10 Kenyamanan
  • 482 ulasan 7.8/10 Sarapan
  • 107 ulasan 8.7/10 Kolam

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