Pullman Shanghai Jing'an bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 95 ulasan

Pullman Shanghai Jing'an - Image 1
Pullman Shanghai Jing'an - Image 2
Pullman Shanghai Jing'an - Image 3
Pullman Shanghai Jing'an - Image 4

Deskripsi

Keistimewaan hotel

  • Lokasi strategis, akses mudah ke stasiun kereta dan kereta bawah tanah

  • Pencahayaan alami di kolam renang

  • Renovated International restaurant to cater up to 140 persons with an enlarged buffet display

  • 19 ruang makan pribadi dan restoran Cina a la carte seluas 200 m²

  • Jaringan nirkabel andal berkecepatan sangat tinggi

Akomodasi kami

Lokasi hotel

Pullman Shanghai Jing'an

330 Meiyuan Road, Jingan District
200070 SHANGHAI
China

GPS:31.246517, 121.456888

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

VENU ALL DAY DINING RESTAURANT

Restoran sepanjang hari menyajikan hidangan internasional di samping citasa rasa Asia, sementara hidangan prasmanan modern dan dapur-terbuka dilengkapi pelayanan ramah. Saksikan pizzaiolo membuat piza Italia lezat dalam oven.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  95 ulasan

Peringkat TripAdvisor  4.5/5  2.509 ulasan

Comfortable stay and excellent location.

Catatan Tripadvisor 5.0/5

kohsy2018 Keluarga - Ulasan TripAdvisor tersertifikasi

Pullman Jingan is located next to an MRT and opposite the Shanghai Railway Station. It is surrounded by restaurants and shops. The rooms were clean and comfortable. Breakfast spread was good. We enjoyed excellent service from front desk, Amy Jin who helped us by providing good information and also helped with our luggage upon checking out. Thank you.

Thank you for choosing Pullman Shanghai Jing‘an as your place to stay. I am glad to hear of your positive comments about us Thank you for giving us such free and honest feedback, we really appreciate you taking the time to tell us this and look forward to welcoming you again in near future. Wish you all the best. Moses Suen Front Office Manager

Excellent stay

Catatan Tripadvisor 5.0/5

luicheeseng Ulasan TripAdvisor tersertifikasi

Close proximity to the metro station within 5 mins walking distance. Hotel room is a bit small but well furnished and comfortable. Front desk staff Felicia was polite and pleasant during check in. Has an excellent equipped gym which is available 24 hours for hotel guests. Overall a very pleasant stay

Thank you for choosing Pullman Shanghai Jing‘an as your place to stay. I am glad to hear of your positive comments about us Thank you for giving us such free and honest feedback, we really appreciate you taking the time to tell us this and look forward to welcoming you again in near future. Wish you all the best. Moses Suen Front Office Manager

Very strategic location and near MRT

Catatan Tripadvisor 5.0/5

AndrewSantoso Couples - Ulasan TripAdvisor tersertifikasi

Pullman Shanghai Jingan is strategically located because it is very close to MRT Station Shanghai Railway Station Red Line and very close to Nanjing Road with only one transit. Check-in was smooth, immediately given the key and asked for a deposit of 1000 rmb. The hotel has a rather dark nuance and is dominated by brown color. As Accor Plus Platinum members, we were given lounge access, late check-out at 2 pm and our room was upgraded to an executive room with a view of the main road. The room is also not too spacious and feels crowded with chairs and work desks, lounge chairs, mattresses, large TVs. King-sized bed with 4 pillows. It is a bit difficult to open 2 suitcases in the room. The floor is carpeted so it is comfortable. A plate of fruit and 2 bottles of Perrier sparkling water are provided. For mineral water, 2 bottles are provided and can be added for free (don't worry, in China the price of water is the same as in Indonesia, only 3 thousand - 4 thousand). Royal Tea Time brand tea with 4 types of tea and Douwe Egberts brand coffee. The bathroom is also rather narrow and long with a narrow shower area too. The closet is placed near the window with city view. Towels provided are 2 body towels, 2 hand towels and 2 face towels. Amenities use a dispenser model with the C.O. Bigelow Standard Pullman brand. The shower also has a rain shower. For facilities, they are in a separate building from the room so if you want to go to the facilities, you have to move to the elevator via the lobby first, there is a swimming pool, jacuzzi, gym, and spa. For swimming pools in China, you are required to wear a head covering. The Executive Lounge has afternoon tea and evening cocktails. For afternoon tea, there is a choice of canapé cakes, nuts, cookies, salad, fruit. For evening cocktails, there are fried rice, vegetables, pizza, onde-onde, beef muscles, fried pork, tripe, and eel. Other menus include salad, cold cuts, cheese. On the second day they even provided sauce dishes with crab meat (for the famous Shanghai crab noodles) The breakfast menu is considered very delicious for the Pullman class and has many variations. There are: 1. coffee, juice, salad, cheese, compote, cold cut, fruit, noodle station, dimsum, porridge 2. Vegetables, fried rice, cakue, kuotie, bread, eggs, oatmeal, tofu soup, potatoes 3. Cauliflower, tomato, baked bean, bacon, broccoli, sweet green bean, sauteed mushroom 4. Pork sausage, chicken sausage, waffle, pancake, bread butter pudding, various breads. 5. Egg tart, muffin, pastry, yogurt, cereal

Thank you for choosing Pullman Shanghai Jing‘an as your place to stay. I am glad to hear of your positive comments about us Thank you for giving us such free and honest feedback, we really appreciate you taking the time to tell us this and look forward to welcoming you again in near future. Wish you all the best. Moses Suen Front Office Manager

Great Services

Catatan Tripadvisor 5.0/5

kim23122024 Keluarga - Ulasan TripAdvisor tersertifikasi

Holiday seasons wonderful ceo room and great breakfast, all is perfect, service perfect awesome 100%

Thank you for choosing Pullman Shanghai Jing‘an as your place to stay. I am glad to hear of your positive comments about us and look forward to welcoming you again in near future. Wish you all the best. Moses Suen Front Office Manager

COMPLETELY DISAPPOINTED. HEALTH HAZARD and unsuitable for families with babies and young children.

Catatan Tripadvisor 1.0/5

Sightseer30966969368 Ulasan TripAdvisor tersertifikasi

Completely disappointed. HEALTH HAZARD and unsuitable for families with babies and young children. You be the judge of my experience. 1. Disastrous Check In I booked 2 executive suites for 1 Dec - 8 Dec and had specified in the booking that we required connecting rooms and a baby cot as we were travelling with a 12 month old and elderly parents. I also sent an e-mail to the hotel on 20 Oct confirming my requests, to which I did not receive a reply. I further called the hotel 3 days prior to my arrival (28 Nov) to confirm my requests for a baby cot and connecting room, and to additionally inform them that my flight would arrive at 10pm and so we will be checking in late. Front desk receptionist said that there were not connecting suites, but promised that they would arrange for adjoining rooms. I also checked in via the Accor webpage 1 day prior to my arrival (30 Nov) and authorised them to make deductions from my credit card, which they did on the afternoon of my check in. On the night of arrival, we reached the hotel via private transfer around 11.30pm. The front porch was completely empty, and the bell boy stood around while my family struggled to unload all our luggages together with the driver. The bell boy did not offer any assistance. When confronted, he said he worked for the building and not the hotel. He was not wearing a brown coat, but wore a black uniform with a black hat. We had to bring all our luggage to the front desk with zero assistance from the hotel staff who stood by watching. Please bear in mind we had 2 elderly parents and a baby in tow. At check in, we were initially told that there were no adjoining rooms. After reiterating multiple times that this was specifically requested as we have a 12 month old, the duty manager (Antony Cao) subsequently managed to assign us with adjoining rooms. The hotel’s official response after the fact was that occupancy was high. This does not explain why they could assign the adjoining rooms eventually after we reiterated our frustrations with the front desk duty manager. This needs to also be viewed in light of the multiple emails, calls and even allowing the hotel to pre charge my credit card. Neither rooms contained a baby cot. The night duty staff member who subsequently brought the cot up, did not know how to set it up. The cot was flimsy and there was no support in the mattress. We had to call the front desk manager 3 - 4 times, to request for assistance. There was absolutely zero urgency in the front desk manager, nor any of the staff members. There was also inadequate bedding for the cot. We had expected a mattress, but was only given a comforter-like sheet. By the time the cot was set up, bedding arranged and everything was all settled, it was 2am. Can you imagine how disruptive this was to a 12 month old? Our baby was crying throughout this episode and thereafter had difficulties falling asleep through the night. My wife and I had a sleepless night because of this. What a way to start a vacation. 2. Heavy Smoke Smell In the middle of my stay, there were 3 consecutive nights where there was a heavy cigarette smoke smell in the bedroom which we and our baby were sleeping in. After calling the front desk, they said that as it was the middle of the night, they were unable to investigate the matter and disrupt other guests, and provided a small air purifier. The smoke smell lingered the entire night. The next morning, a larger air purifier was sent to our room. On average, the reading on the air purifier without cigarette smoke smell was 5 - 20. On the second and third night, when the smoke smell came back, the reading spiked up more than 6 times to 137. I took a picture and sent it to the front desk, but the front desk did not take any concrete actions, and could only say that they have reminded all guests that the hotel is non smoking. No concrete actions were taken to investigate. We subsequently found out from the front desk, that there was a guest who checked in to the room beside us during that period, and after he / they left, the smoke smell disappeared. The front desk claimed that house keeping did not feedback whether our neighbouring room had any evidence of cigarette smoke. After I had emailed the hotel, they tried to gaslight me by saying it could not have been our neighbouring room as they checked in with a child. Just because they have a child does not mean they could not have been smoking. In any event, I have attached the picture of the air purifier. The lack of inaction, especially when faced with a health issue, was appalling. To reiterate, we have a 12 month old. My wife also has a history of asthma. Please also note that the smoking point of the hotel is right beside the main entrance. Please expect to be inhaling second hand smoke while waiting for your DiDi rides as the smoke will permeate whenever the doors open for guests to enter the hotel. For a 5 star hotel, you would expect the smoking point to be further away from the entrance which all guests walk through. This is a public health hazard. 3. Limited service recovery Due credit is given to manager Lucky Zhu who was apologetic and acknowledged the mistakes of her staff. She also helped book a dinner reservation. Manager Allan was also helpful who helped us book tickets to an event we were looking forward to attend in Shanghai. However, all other staff members we spoke with during our stay, and when we raised problems, were either listless, or did not appear interested to help us solve said problems and provided excuses like the one I mentioned above for the smoke smell. There were zero attempts or offers for compensation. This is clearly not the level of service or standard that I had paid for. At all times, my family chose to remain calm and cool, and despite the frustrations we felt, we chose to remain respectful to the staff and chose to speak with the managers away from any other guests and not create a scene. Perhaps the hotel took our civilities for granted. We chose Pullman Shanghai as it was a 5 Star hotel. As an ALL member and having staying at other Pullman locations, I was initially optimistic that Pullman Shanghai would have served our needs well. It turned out to be an complete disappointment. Stay at your own risk.

Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. we hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Nancy Kuang- Guest Experience Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 5.946 ulasan 9.6/10 Lokasi
  • 6.040 ulasan 8.6/10 Kamar
  • 8.839 ulasan 9.2/10 Pelayanan
  • 35 ulasan 6.2/10 Internet
  • 2.729 ulasan 9.4/10 Kebersihan
  • 1.563 ulasan 9.2/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Shanghai