Pullman Shanghai Jing'an bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 77 ulasan

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Deskripsi

Keistimewaan hotel

  • Lokasi strategis, akses mudah ke stasiun kereta dan kereta bawah tanah

  • Pencahayaan alami di kolam renang

  • Renovated International restaurant to cater up to 140 persons with an enlarged buffet display

  • 19 ruang makan pribadi dan restoran Cina a la carte seluas 200 m²

  • Jaringan nirkabel andal berkecepatan sangat tinggi

Akomodasi kami

Lokasi hotel

Pullman Shanghai Jing'an

330 Meiyuan Road, Jingan District
200070 SHANGHAI
China

GPS:31.246517, 121.456888

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

VENU ALL DAY DINING RESTAURANT

Restoran sepanjang hari menyajikan hidangan internasional di samping citasa rasa Asia, sementara hidangan prasmanan modern dan dapur-terbuka dilengkapi pelayanan ramah. Saksikan pizzaiolo membuat piza Italia lezat dalam oven.

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Peringkat ALL  4.8/5  77 ulasan

Peringkat TripAdvisor  4.5/5  3.492 ulasan

Amazing stay, great safe location, first time visit to China

Catatan Tripadvisor 5.0/5

jacksonsW5236PE Ulasan TripAdvisor tersertifikasi

Can completely recommend staying at the Pullman when visiting Shanghai. It’s the perfect area to get around the city and located just by the metro and railway station. The staff are very friendly and professional and will make your visit even more pleasant.

Top choice for leisure and business travellers seeking convenient location

Catatan Tripadvisor 5.0/5

Luca T Ulasan TripAdvisor tersertifikasi

The hotel boasts an exceptional location, offering super convenient access to Shanghai Railway station and just subway station down straight the Hotel. It’s the top choice for any leisure or business travellers that want to visit Shanghai or the city arounds in Jiangsu province. The hotel is still classy even if a bit aged. Rooms unfortunately quite small but this is quite normal considering the location. Personnel are always super friendly and helpful, in general English proficiency should be improved. Food room service should be guaranteed also after 10:30 pm as many business travellers might come late. Pool unfortunately always too crowded due to other guests. One word of appreciation goes to Ms. Felicia that she had been always supportive during my various stays in this hotel in 2025, managing in a timely and efficiently manner all my requests. Overall I’m extremely satisfied of Pullman Jingan and I truly recommend to any traveller that is seeking strategic and convenient location to visit Shanghai and the other nearby cities of this amazing Province!

Beautiful hotel let down by false advertising

Catatan Tripadvisor 2.0/5

Evian1983 Ulasan TripAdvisor tersertifikasi

This is, in many respects, an excellent hotel. Many aspects are truly five-star. However, I am rating it only two stars due to false marketing and questionable business practices that undermined my stay. The Negatives 1. Misleading advertising I booked the CEO Suite specifically because it was advertised as having a jacuzzi tub — clearly stated on both the Accor and Pullman marketing materials. This is NOT true. The CEO Suite, and in fact none of the suites or rooms at this hotel, include a jacuzzi tub. When I raised this with staff, they admitted it was an error and said they would “inform people to update the marketing.” I also contacted Accor directly, but after several weeks, they have yet to respond. This level of misrepresentation is unacceptable for a five-star property. 2. Unauthorised payment practice The hotel charged my card a day before my arrival without notice. The charge appeared under the name of a restaurant within the hotel — Zhongya Restaurant — rather than the hotel itself. Initially, I believed my card had been compromised, as I hadn’t dined there. Upon inquiry, the hotel explained it was a pre-authorisation and that the restaurant was part of the hotel so they do not see it as an issue. However, there was no prior communication about this process, causing unnecessary stress and confusion. 3. Faulty room temperature control Our room was uncomfortably cold, and the thermostat did not work. When we called reception, we were told the thermostat was broken and were provided portable radiators instead. This should have been communicated at check-in, not discovered through discomfort. 4. Incorrect and misleading food labelling At breakfast, several food labels were inaccurate — for example, pork sausages labelled as beef, and beef sausages labelled as chicken. Vegetarian items contained meat, and pork items were sometimes placed alongside non-pork dishes. Even staff could not consistently provide correct information. For an international hotel hosting guests with dietary or religious restrictions, this lack of accuracy is unacceptable and potentially offensive. 5. Fitness centre shortcomings While the 24-hour gym is well-equipped, it lacked air conditioning, making it uncomfortably warm. The water cooler only dispensed lukewarm water, and no towels were provided. Additionally, some guests were using the gym without appropriate attire — even shirtless or in underwear — which raised hygiene concerns. Clear enforcement of dress and hygiene policies would improve the experience. 6. Limited wellness facility hours The sauna and steam room facilities were only open for about two hours daily, rendering them largely unusable for most guests. This severely limits the practicality of these advertised amenities. ⸻ The Positives Despite the above issues, there are many strong points worth mentioning: • Excellent location — just a one-minute walk from the metro and easily accessible via taxi or Didi. • Stylish and modern interiors — the hotel’s design is contemporary, and the CEO Suite itself was beautifully decorated. • Generous breakfast selection — offering both Western and Chinese options with plenty of choice. • Well-equipped gym — open 24 hours and includes a range of cardio, weight, and resistance machines. • Nice pool area — note that swim caps are required (available for purchase). The hot pool is pleasant, though its jets were not operational. • Innovative robot service — the delivery robots are a unique and fun touch, efficiently bringing requested items to your room. • Friendly and helpful staff — reception and concierge were consistently professional and accommodating. • Good executive lounge — provides snacks and drinks throughout the day and is well-suited for business travellers with its quiet work areas and meeting facilities.

Dear guest, thank you for your stay at the Pullman Shanghai Jing'an and for your valuable feedback. I sincerely apologize for your experience not meeting your expectations. Your feedback and suggestions are crucial to our continuous improvement. We have reported the issue you raised to the hotel management, and we sincerely hope to have the opportunity to offer you the authentic Pullman quality service in the near future. We wish you a pleasant stay! Sincerely, Guest Experience Manager

Check In Slow

Catatan Tripadvisor 3.0/5

johnbO8913GB Ulasan TripAdvisor tersertifikasi

Firstly the check in at this hotel is always slow and inconvenient. Doesn’t have priority check In lane. Secondly don’t book in the Accor app. Nearly always cheaper on Trip

Dear guest, thank you for your stay at the Pullman Shanghai Jing'an and for your valuable feedback. I sincerely apologize for your experience not meeting your expectations. Your feedback and suggestions are crucial to our continuous improvement. We have reported the issue you raised to the hotel management, and we sincerely hope to have the opportunity to offer you the authentic Pullman quality service in the near future. We wish you a pleasant stay! Sincerely, Guest Experience Manager

Definitely need an upgrade to the welcoming staff and at the food service.

Catatan Tripadvisor 5.0/5

Fab4travel66 Ulasan TripAdvisor tersertifikasi

The hotel is pretty big , to my point of view not as much international as I was expecting, the English language spoken at the front desk is it a bit poor. On the other hand the rooms on high floors are really cool and comfortable. I would like to underline my experience with the concierge service , Mr. Allan Feng is the most reliable and professional concierge I met in a few years. Always available to help with any of your questions and most importantly he sorts out everything punctually and efficiently. . Down sides , the food is horrible, buffet food 2 stars hotel quality , the lounge , even worse , empty fridges , very very basic selection of food and again , the quality is pretty basic. A big + to the gym , that is very well equipped and large dimensions. Honestly, would not be back if going to Shangai again .

Dear guest,Thank you for choosing Pullman Shanghai Jing‘An as your place to stay. I am glad to hear of your positive comments about us and look forward to welcoming you again in near future. Wish you all the best. Hotel Guest Experience Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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