Swissôtel Resort Bodrum Beach 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.8/5 รีวิว 365 รายการ

Swissôtel Resort Bodrum Beach - Image 1
Swissôtel Resort Bodrum Beach - Image 2
Swissôtel Resort Bodrum Beach - Image 3
Swissôtel Resort Bodrum Beach - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Directly lies on the waterfront

  • Large variety of room product with sea and garden view

  • Walking distance to nearest town Turgutreis

  • Private easily accessible beach

  • Pürovel Spa & Sport facilities over 1700 m2 with indoor pool.

ที่พักของเรา

สถานที่ตั้งโรงแรม

Swissôtel Resort Bodrum Beach

Gazi Mustafa Kemal Bulvari 42, Turgutreis Mahallesi
48400 BODRUM
Turkey

พิกัด:36.980397, 27.257578

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.8/5  รีวิว 365 รายการ

เรทติ้งบน TripAdvisor  4.5/5  รีวิว 541 รายการ

A truly unpleasant and unsanitary experience'

คะแนนจาก Tripadvisor 1.0/5

Haluk B รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel was like a ghost town, it was understaffed and poorly serviced. The toilets by the beach had no water, and the manager gave me attitude when I complained. Instead of apologizing and trying to make it up to us, he asked me if I had any idea about the scarcity of water problem in the Bodrum area. I asked him if he was aware that it was a 5-star hotel charging hundreds of Euros per night, and the lack of water in toilets is unacceptable, not to mention a major health code violation. They didn't even feel the need to put up a warning sign so that guests wouldn't find out about the situation after using the toilet! We had to use drinking water to wash our hands. The minibars were empty and they did not make the room unless you asked them to! The restaurant staff were so uneducated that they believed it was normal to serve wine that was opened 10 days ago. They said they serve white wine within 10 days of opening the bottle and red wine up until 2 weeks after opening the bottle. Naturally, what they served tasted horrible and was returned immediately. It is beyond belief that a hotel within the Siwssotel franchise would be this bad, they should have been mortified by the feedback but they didn't even realize the situation and were so agressive instead of being apologetic. The whole thing was disgusting and if I didn't pay upfront, I would have left after the first night. I would strongly suggest to stay clear off this so-called "resort".

Dear BilgicH, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Bodrum Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Barış GENÇOĞLU General Manager

Simply the best

คะแนนจาก Tripadvisor 5.0/5

Explore16847575307 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I stay at Swissotel Bodrum every year with my family. Excellent location, amazing sea view, spacious beach, very friendly staff. Located few minutes drive from Turgutreis town and the marina, where you can find all types of shops and restaurants. We can not wait to be there again next summer.

Dear Explore16847575307, We appreciate your comment regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will definitely share your feedback with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

Not a Five star experience

คะแนนจาก Tripadvisor 3.0/5

Fred A รีวิวที่ได้รับการรับรองจาก TripAdvisor

Major issue with staff foriegn languages .They do not understand what you need. The pool doesn't have a bar near it and it takes too long to get served .The hotel is not near anything and the access is limited.Not many facilities at the hotel if you want eating or drinking options

Dear FredA280, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Bodrum Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barış GENÇOĞLU General Manager

Friendly asmosphere

คะแนนจาก Tripadvisor 5.0/5

Zeynep G ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Calm holiday destination. The staff memebers are friendly. The rooms are spacious. One of the days we atayed coincides with my birthday. We found a small cake for celebrating me when we entered the room in the afternoon. It was a nice surprise.

Dear Zeynep G, We appreciate your comment regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will definitely share your feedback with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

Experience of the hotel

คะแนนจาก Tripadvisor 5.0/5

mariam a รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel is a wonderful place with great beach and the staff were awesome being friendly with lovely smile. Specially Mr. Dogukan was one of the best staff we met, he was lovely young helpful man. All other staff are great and lovely too, excellent management. Would recommend to do something about the noise and isolation for the rooms. Best luck

Dear mariamaB3075TY, Warm greetings from Swissotel Resort Bodrum Beach! Thank you very much for sharing your experience with us and we hope your next visit will be as pleasant as the previous one. Best Regards, Barış GENCOĞLU General Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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