فيرمونت لو مونترو بالاس 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 847 أراء

نضمن لكأفضل سعر
فيرمونت لو مونترو بالاس - Image 1
فيرمونت لو مونترو بالاس - Image 2
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Avenue Claude Nobs 2, 1820 مونترو, سويسرا

الوصف

خدمات الفندق الإضافية

  • 236 rooms and suites and 4 gourmet restaurants

  • A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps

  • The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue

  • Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people

  • A Luxury Fairmont Spa with treatments and massages designed to soothe your body and mind

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت لو مونترو بالاس

Avenue Claude Nobs 2
1820 مونترو
سويسرا

نظام تحديد المواقع العالمي (GPS):46.438279, 6.907105

الهاتف
فاكس +41 21 962 17 17

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  847 أراء

تقييم TripAdvisor  4.5/5  2,356 أراء

2024 شهادة تميّز

Great location, staff and style!

ملاحظة Tripadvisor 5.0/5

AndyandJackie تقييم TripAdvisor المعتمد

We stayed here for 4 nights and was welcomed to the hotel by Francois who quickly booked us in, and then very surprisingly escorted us to our room and showed us around the facilities it had. A very nice touch which made us feel very special. Thank you Francois! It was a delux lake view room, which did have the amazing lake and mountains as the view. We had a box of chocloates when we got back later that evening and our bed had been turned down each night with a chocolate laying in wait! The next evening whe we returned, the staff had somehow found out it was my birthday and there was a lovely chocolate patisserie (and 2 forks which was a shame as I then had to share it). It tasted amazing. The hotel has charm and character which is still showing through, all the way from reception to the "ballroom" and dining rooms. At breakfast each morning we were welcomed and shown to our table which had more great views over the lake and mountains. Alena made us again feel very welcomed and showed interest in our plans for the day as well as sharing any experiences and humour. A lovely lady! The staff are all very polite though, warm and welcoming - well done to the management on their choices for staff. The pillows are the fluffiest we have experienced in our travels (I had to put this as it was the text being suggested in the review box before writing, but it is also so very true. Very comfortable bed and pillows!

Dear Guests, Thank you for taking the time to share your feedback following your recent stay at Fairmont Le Montreux Palace. We are truly grateful for your kind words and delighted to know that your experience with us was exceptional. It is wonderful to hear that our team was able to make your arrival seamless and provide thoughtful touches throughout your stay. We take great pride in ensuring our guests feel valued, and I am pleased that our services contributed positively to your overall experience. The distinctive charm of our property and the exceptional views over the lake and mountains are elements we strive to showcase, and we are thrilled that these aspects enhanced your time with us. Your recognition of Alena’s welcoming demeanor and the comfort of our facilities further validates our commitment to providing an outstanding guest experience. Thank you once again for choosing Fairmont Le Montreux Palace. We look forward to the opportunity of welcoming you back for another memorable stay in the near future. With my best wishes, Michael Smithuis General Manager

Another wonderful stay 🫶

ملاحظة Tripadvisor 5.0/5

Beloslava G تقييم TripAdvisor المعتمد

This was my second visit and again I had such a nice time. We received two beautiful renovated rooms with lake view again like last year ♥️ My friend had a birthday and the hotel prepared a delicious cake in her room, but also I received exquisite pralines upon arrival. We had very nice relaxing time in the Spa and also we loved the breakfast 🫶Oleg from the breakfast was super kind and helpful. But the most I would like to thank Alex the FOM, who was very positive and made us happy!

Dear Guest, Thank you for sharing such a heartwarming review of your recent stay with us at Fairmont Le Montreux Palace! We are truly honored to have welcomed you back for a second visit. It is wonderful to know that you enjoyed the serene beauty of our renovated lake-view rooms once again. We are delighted that your friend’s birthday celebration was made memorable with the cake, and it is wonderful to hear that the pralines added a sweet touch to your arrival. These gestures reflect our commitment to ensuring that every moment of your stay is truly special and unforgettable. Relaxing moments in the Spa and delightful mornings at breakfast are what we strive to create, so your feedback means a lot. Oleg will be thrilled to know his kindness made a difference in your experience, and I will be sure to share your lovely words with him. Most of all, we’re so proud to have team members like Alex, whose positivity and warmth contributed to making your stay truly special. It is such a pleasure to know that you left with fond memories once again, and we can’t wait to welcome you back for another wonderful stay. Please don’t hesitate to let us know how we can make your next visit even more extraordinary. With my best wishes, Michael Smithuis General Manager

غير جيد

ملاحظة أراء العملاء 1.5/5

مجهول الأزواج - تقييمات مؤكدة لفندق ALL

عدم التنظيف بشكل جيد ، سعار مواقف السيارات جداً عالي ، خدمة السيارات نوعاً ما بطيئه تصل مدة الانتظار الى 47 دقيقه العزل بين الغرف غير جيد و ازعاج و زياده على ذلك السعر جداً عالي و خدمة Landry سيئه

Dear Mr. A., Thank you for taking the time to share your feedback following your stay at Fairmont Le Montreux Palace. We are truly sorry to hear that your experience did not meet your expectations. Your well-being is our paramount concern, and your opinion is very important to us. We have shared your comments regarding the cleanliness, parking, car service, noise, and laundry service with the relevant departments to ensure a thorough follow-up and to prevent similar occurrences in the future. We sincerely apologize for any inconvenience caused, and we hope that you will consider giving us another opportunity to provide you with the quality of service you deserve. With my best wishes, Michael Smithuis General Manager

We will definitely be back!

ملاحظة Tripadvisor 5.0/5

Guinevere S تقييم TripAdvisor المعتمد

A lovely hotel in an idyllic location. Everyone is so welcoming and Le Montreux itself is so beautiful! I want to say a special thank to Alena Warner who is one of the loveliest, most attentive people I’ve ever encountered in the hospitality industry. She made us feel very welcome and was so happy to engage with us. Thank you for being so wonderful!

Dear Guest, It is heartwarming to read your thoughtful and positive review. We are delighted that you had a wonderful stay and enjoyed the location of our hotel. Our team is dedicated to creating a warm and welcoming environment, and your kind words truly reinforce our efforts. Alena Warner will be thrilled to hear your special mention. Her commitment to delivering excellent service is a true asset to our team, and we’re so pleased to know how much she contributed to making your visit memorable. Your feedback is greatly appreciated and serves as motivation for our team to continue providing top-notch service. We look forward to the pleasure of welcoming you back to Fairmont Le Montreux Palace. With my best wishes, Michael Smithuis General Manager

Not a 5 star experience

ملاحظة Tripadvisor 3.0/5

bleumoon13 تقييم TripAdvisor المعتمد

Started off with reservation agent struggling to change reservation dates (could not be done online) no mention of renovations at the time of booking, room was dated and dirty, staff was sparse, had the sense that they were understaffed at the front desk, concierge/bell desk and spa as many times there was no one at the desk, spa employee couldn’t keep up with the number of guests. Breakfast buffet was a bit disorganized and some of the staff needs a more refined/elegant level of service. Who wants to hear the staff complain about the chores they have to do on their day off? Good location but service and amenities were not commensurate with pricing. Not a 5 star experience.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Le Montreux Palace. I am truly sorry to hear that we did not meet your expectations and appreciate your candid comments. I apologize for the challenges you faced with the reservation process and the cleanliness of your room. Maintaining high standards of cleanliness is a priority for us, and I will be addressing your concerns with our Housekeeping Manager. Your observations about staffing levels and the organization of our breakfast buffet are concerning. We strive to provide seamless service, and I will be reviewing our staffing protocols to ensure we can better meet the needs of our guests. Thank you for bringing these issues to my attention. We take all feedback seriously as it helps us improve. I sincerely hope you will consider giving us another chance in the future to provide you with the exceptional experience we aim for. With my best wishes, Michael Smithuis General Manager

بالاشتراك مع TripAdvisor

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.