Novotel Lausanne Bussigny

Novotel Lausanne Bussigny 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,273 أراء

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خدمات الفندق الإضافية

  • Fitness center, sauna, and natural swimming area

  • Bar and restaurant, bright design and international cuisine

  • 6 meeting rooms for your business seminars

  • 15 minutes from the downtown area and 10 minutes from Lake Léman

  • ALLSAFE and Clean and Safe certification

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

فندق ALLSAFE معتمد

موقع الفندق

Novotel Lausanne Bussigny

35 Route de Condemine, BUSSIGNY
1030 LAUSANNE
Switzerland

  • BUS:  17 Cocagne

  • بالطائرة

    GENEVA COINTRIN عند 60كم / 37 ميل

  • بالطائرة

    LYON ST EXUPERY عند 200كم / 124 ميل

  • بالطائرة

    ZURICH KLOTEN عند 225كم / 139 ميل

  • بطائرات الهليكوبتر

    BLECHERETTE LAUSANNE عند 6كم / 3 ميل

  • بالسيارة

    LAUSANNE CRISSIER عند 0كم / 0 ميل

  • بالقطار

    BUSSIGNY عند 1كم / 0 ميل

  • بالقطار

    LAUSANNE عند 7كم / 4 ميل

نظام تحديد المواقع العالمي (GPS):46.555786, 6.561086

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

الخلاصة
في الفندق
  • مسبح
  • موقف
  • مطعم
  • فندق مجهّز لذوي الاحتياجات الخاصة
  • الرفاهية
  • مكيف
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات

L'OXYGÈNE RESTAURANT

A simple, healthy and tasty cuisine that will satisfy all tastes-at any time of the day or night. Enjoy a relaxing time at the restaurant, bar, terrace or in your room. Restaurant closed on Sundays.

الإقامات المتوفرة لدينا

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,273 أراء

تقييم TripAdvisor  4.0/5  1,168 أراء

2022 شهادة تميّز

Superb Experience

ملاحظة Tripadvisor 5.0/5

Nigel C تقييم TripAdvisor المعتمد

Friendly and efficient staff. Excellent restraint and choice of foods at breakfast and evening meal. We stayed for a total of seven nights in two stays during July. Including sharing the hotel with three Tour d' France cycling teams. A first-rate uncomplicated hotel with excellent staff.

Thank you for your rating following your recent stay at our establishment. Thank you very much for your time. Know that I will return to the teams in this direction. I am happy to see that you enjoyed our brand new completely renovated rooms. Some useful information: Completely renovated bedroom & bathroom New reception area at the bar and at the hotel reception Natural swimming pool 3 Electrical terminals 14 Tesla Superchargers Bus: Line TPG 17 in front of the hotel, direct Novotel - Place St François (center of Lausanne) in 20/25 min and Completely Free with a ticket offered by the Novotel. See you soon at the Novotel Lausanne Bussigny. Franck Fleury - General Manager

المنطقه مقطوعه

ملاحظة أراء العملاء 2.0/5

Jassim العائلات - تقييمات مؤكدة لفندق ALL

الفندف نظيف ويعتبر 3 نجوم بالنسبه لفنادق الخليج الغرفه صغيره الموقع بعيد والمنطقه مقطوعه رسوم موقف السياره مبالغ فيه الفندق اذا مضطر تسكن فيه ليله للراحه اذا كنت مسافر وتبي تريح وتكمل طريقك

Dear JASSIM A., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Perfect

ملاحظة Tripadvisor 5.0/5

Troostm39 العائلات - تقييم TripAdvisor المعتمد

Good location for a holiday (many sights within one hour) or a stopover (near highway), friendly staff, nice swimmingpool and fitness, tasty breakfast and a big Samsung smart tv (Netflix via smart view van Samsung :-). Also, not unimportant, the hotel and room were clean. Compliments for the housekeeping. We enjoyed the hotel very much. We booked the hotel for 4 nights.

Thank you for your rating following your recent stay at our establishment. Thank you very much for your time. Know that I will return to the teams in this direction. I am happy to see that you enjoyed our brand new completely renovated rooms. Some useful information: Completely renovated bedroom & bathroom New reception area at the bar and at the hotel reception Natural swimming pool 3 Electrical terminals 14 Tesla Superchargers Bus: Line TPG 17 in front of the hotel, direct Novotel - Place St François (center of Lausanne) in 20/25 min and Completely Free with a ticket offered by the Novotel. See you soon at the Novotel Lausanne Bussigny. Franck Fleury - General Manager

Amazing hotel, beautiful pool and awesome staff.

ملاحظة Tripadvisor 5.0/5

Jolee2304 العائلات - تقييم TripAdvisor المعتمد

We loved this hotel - peaceful and relaxing stay on our way to ride mountain bikes in the alps. The rooms were beautiful and dark at night and the are con was really useful. Thoroughly recommend for families or couples.

Nous vous remercions pour votre note suite à votre récent séjour dans notre établissement. Un grand merci pour le temps que vous nous avez consacré. Sachez que je ferai un retour aux équipes dans ce sens. Je suis heureux de voir que vous avez apprécié nos toutes nouvelles chambres entièrement rénové. Quelques Informations utiles : Certification "AllSafe" ainsi que le label "Clean & Safe" Chambre & salle de bain entièrement rénové Nouvelle espace d’accueil au bar et à la réception de l’hôtel Piscine naturelle 4 Bornes électrique (2x22kwh, 2x66kwh) 14 Superchargers Tesla Bus : Ligne TPG 17 devant l'hôtel, direct Novotel - Place St François (centre de Lausanne) en 20/25 min et Totalement Gratuite avec un ticket offert par le Novotel. A très vite au Novotel Lausanne Bussigny. Franck Fleury - Général Manager

Dismissive customer service

ملاحظة Tripadvisor 1.0/5

kledi0m تقييم TripAdvisor المعتمد

I never got a chance to stay here so cant speak to the quality of comfort at the hotel, however I can speak about the customer service. The staff and management are very dismissive and unsympathetic. They will say anything to not give a refund, no matter the circumstances. My fiancé and I had not traveled internationally in over 5 years and this would have been our first trip together. We were denied boarding at the airport because my fiancé’s passport did not meet Switzerland’s 3 month validity rule for passport expiration. Her passport would expire in September and we were traveling June 27 - July 5th. We were not aware of this rule as we haven’t really done much international travel, although I admit we could have done more research. So you can imagine how devastated and upset we were to find this out at the airport, all packed and ready for our trip. We had to turn back and there was no way for us to get an expedited passport in less than a day due to all the wait times brought about by COVID. We booked this hotel at a non-refundable rate, however I don’t think it matters because even if we had booked a refundable rate we would have missed the cutoff time to request a refund as we would be staying here the day after our flight. We explained the circumstances to the hotel staff and management and pleaded for an exemption to get a refund but were denied. The hotel staff kept deflecting and insisting that I must contact the travel agency that I booked. I had already reached out to the travel agency and they would not approve a refund unless the hotel approved a refund. The travel agency suggested I could try and reason with the hotel which is why I contacted them directly. However, there was no reasoning with the hotel staff. We had back and forth communication over email and they didn’t consider me their customer, they considered the travel agency the customer and did not want do deal with me. I even asked if a partial refund was possible but still got denied. I would stay clear of this hotel and wouldn’t count on any refundable rates to help either because if the timeframe for a refund has passed, they will not give a refund.

I leave it to our readers to judge. Remaining at disposal if needed. Franck.Fleury - GM

بالاشتراك مع TripAdvisor

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