The Savoy 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.8/5 รีวิว 3,396 รายการ

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  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

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The Savoy

Strand
WC2R 0EZ LONDON
United Kingdom

พิกัด:51.510401, -0.120182

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ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.8/5  รีวิว 3,396 รายการ

เรทติ้งบน TripAdvisor  4.5/5  รีวิว 7,563 รายการ

Certificate of excellence ปี 2024

It's off my bucket list...

คะแนนจาก Tripadvisor 3.0/5

Ungrafted รีวิวที่ได้รับการรับรองจาก TripAdvisor

It was a bucket-list/wish list to stay at The Savoy. I was heavily influenced by the TV special “The Savoy at Christmas” on PBS. Don’t believe what you see on TV. The room I was in was not up to par to be a luxury room. It was big but dated. The bathroom was outdated, and the shower door leaked so there was always water everywhere. Breakfast at their main dining room (Thames Foyer) was atrocious and my server was a jerk. As we had the option to dine at the River Restaurant, we switched for the remaining for our trip. Their menu is limited but was excellent. The difference in the quality of food, service and plating is evident. The American Bar is okay with nice service. There is the library/lounge on the ground floor which has tea/coffee and limited wines. There is no place to get a drink or a snack in the hotel in general. (The Marriott across the river has a gorgeous bar.) I asked for a scone in the library as I was having tea in the afternoon. The answer was no and I was stunned – they then did me a favor to have provide me a scone (which I did pay for). There is no way to just get a scone without reserving the full afternoon tea?! Really? This is a shame as it’s LONDON and that’s what one does in the afternoon. Other guests at the hotel voiced similar concerns. I heard a table next to me order martinis and they were denied. Then they asked for the manager – and got martinis. I heard not once but twice that Claridge’s is a much better place to stay, and The Savoy hasn’t kept themselves up. I think The Savoy is riding the wave on their past reputation. Pros: The people there are really nice (other than said waiter mentioned above) but it seems their hands are tied from actually providing adequate service by the rules. Housekeeping was good. The pool is nice and warm though small. The Beaufort Bar is nice but only a late evening/night place to go for a drink. BEWARE: Upon check out, SURPRISE! The bill showed an additional charge of 25-26 pounds a day for service charges for housekeeping, bellman, etc. Why this amount varied daily is beyond me. Regardless, this should be discussed at check-in as an option and not sprung on at the end. I left money for tips as much as I could throughout my stay. I wonder if the staff see this money and how it’s distributed.

Simply perfect.

คะแนนจาก Tripadvisor 5.0/5

Global C Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

As always the Savoy and all of its staff made us feel super welcome special as always. From the valet parking and welcoming doormen to front desk staff, concierge, bar staff and house keeping, they were all faultless. We stayed in room 578 and it was just perfect. We wouldn’t even consider staying anywhere else in London. The American and Beaufort bars are always lively and welcoming and the riverside breakfast was great as always. Can wait to come back in August 👍🏻

Dear Global C, We were delighted to welcome you back to The Savoy, and thank you for taking the time to write such a fabulous review following your recent stay. It was a pleasure to read, and your comments about the level of service you consistently received are just wonderful; I will be sure to share them with colleagues across the hotel. We look forward to having the opportunity to welcome you back again in August. With warm regards, Franck X Arnold, Managing Director

Perfection

คะแนนจาก Tripadvisor 5.0/5

mike1975swan รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed the weekend for my wife's birthday, blown away by the people behind the name, Savoy. Everyone we had the pleasure of encountering during our stay were fantastic hosts. A couple of things weren't quiet right on arrival, a few surprises were arranged for my wife given it was a special occasion which were unfortunately forgotten, first world problem and were all sorted immediately by Daniel. In recognition of these minor issues, our room was upgraded, a corner suite overlooking the Thames, pretty incredible. We were out on our first night (Abba Voyage, well worth a visit!!) but on the second night enjoyed the American Bar, fantastic pianist, great service but it was really busy, ate at the Savoy Grill, class setting, food perfect and service on point as people seem to say these days. Pool at the leisure club was awesome, had the place to ourselves! Ate breakfast in the main restaurant and fish restaurant, both very special, anything from the pastry chefs was off the scale, worth giving their Arnold Bennett signature dish a whirl but incredibly rich, so half portion suggested.

Dear mike1975swan, Thank you for choosing The Savoy to celebrate a special birthday, and may I take this opportunity to offer my personal birthday wishes! We really appreciate you taking the time and trouble to write a review, and to provide such a detailed account of your stay. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with many happy memories of your time with us. It will be a pleasure to pass on your kind thoughts to all our colleagues, who do go the extra mile to ensure everything is just perfect for our guests. Thank you for your feedback on breakfast - a Savoy breakfast is the very best start to every day (and the Omelette Arnold Bennet my personal favourite, but yes it is rich!). We hope to warmly welcome you both again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Franck X Arnold, Managing Director

Making special memories

คะแนนจาก Tripadvisor 5.0/5

HoganKent ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We had lunch at Gordon Ramsey restaurant the surroundings were fabulous staff very friendly and assertive the food was excellent Such a wonderful experience was had a day we will never forget the staff especially Klara and Klaudia were fabulous A wonderful experience

Dear HoganKent, What an amazing review! We were delighted to welcome you to The Savoy, and how kind of you to share your experience in such a complimentary way. Please know that your review will be shared with all those in the Savoy Grill venue who helped to deliver such a memorable experience, and I know Klara and Klaudia will be thrilled to have been mentioned individually. Thank you and we look forward to welcoming you back to The Savoy again soon. With best regards, Franck X Arnold, Managing Director

Helpful and thoughtful staff

คะแนนจาก Tripadvisor 5.0/5

Sunshine53158716244 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Chanique from In-House Reservations helped me as a travel agent so much with getting rooms that were right for my clients and that were close to each other! She was super friendly, professional, and easy to work with on this. She even offered to meet my clients and welcome them at the front desk when they checked in. Love this hotel.

Dear Sunshine53158716244, We very much appreciate your comments regarding your recent experience at The Savoy. It is always a pleasure to receive positive feedback and we wish to thank you in particular for your kind recognition of Chanique who looked after your clients so exceptionally. Thank you again for sharing your feedback and we hope to warmly welcome you again to The Savoy soon. If we can be of any assistance in the meantime, please let us know. With best regards, Franck X Arnold, Managing Director

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