فيرمونت برشلونة ري خوان كارلوس الأول 5 نجوم

ملاحظة Tripadvisor 4.0/5 19 أراء

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Av Diagonal 661 671, 8028 برشلونة, إسبانيا

الوصف

خدمات الفندق الإضافية

  • 15 دقيقة سيرًا على الأقدام إلى ملعب كامب نو و3 دقائق سيرًا على الأقدام إلى محطة المترو

  • غرف عائلية رائعة وفسيحة

  • فندق حاصل على اعتماد ALLSAFE

  • مساعدة طبية مجانية عن بُعد

  • حدائق ممتدة على مساحة 25.000 م² وحوض سباحة وصالة ألعاب رياضية وسبا وموقف سيارات.

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت برشلونة ري خوان كارلوس الأول

Av Diagonal 661 671
8028 برشلونة
إسبانيا

نظام تحديد المواقع العالمي (GPS):41.381992, 2.10916

الهاتف
فاكس +34 933 64 42 64

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

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تقييم TripAdvisor  4.0/5  19 أراء

Torre Melina

ملاحظة Tripadvisor 4.0/5

PrestonGuild تقييم TripAdvisor المعتمد

The Torre Melina is a new hotel in Barcelona. It was formerly the Fairmont but it was undergoing a full refurbishment when we stayed in April. It meant some parts of the hotel were not operational such as the swimming pool, spa and the gym. There was a temporary gym. As we booked a Red Level room we had lounge access and we checked in at the lounge. Our room had a mountain view. The room was new. It was well sized with amenities ranging from television, kettle for tea and coffee, Krups coffee maker, safe, refrigerator. The bathroom had a shower, sink, plenty of bathroom toiletries that were Carner branded such as shampoo to perfume. Other items ranged toothpaste to razor. There was a separate toilet with a jet spray instead of a bidet. I found the bed large and comfortable. USB sockets to charge the phone, even a UK style 3 pin socket as well as the continental 2 pin ones. Lounge access was worth it. We spent a lot of time in the lounge with tea/coffee as well as soft drinks. There was also light food and cakes/desserts available. I did think the food could be better labelled. I was never sure what it was, whether it was suitable for vegetarians or other dietary requirements. The breakfast was nice but again I felt it could be a better experience. As Red Level members we are told we get a better breakfast served in a separate area. It was the same as the rest of the guests. We could order omelettes if we asked the serving staff. Generally there was a good range. Croissants, breads, cereals, cakes. I just expected a little bit more. The hotel itself is rather grand. There was work going on while we were there and I expect it to be impressive once it is all completed. The location is away from the centre. We got here easily from the airport. There is a Metro line that stops directly from the airport to a stop that is less than 10 minutes walk to the hotel. Being near a Metro stop meant we could easily navigate Barcelona such as the Ramblas. We could walk from the hotel to the Nou Camp which is the nearest stop for the HOHO buses.

Great view of the city and lovely staff

ملاحظة Tripadvisor 5.0/5

sleneshady تقييم TripAdvisor المعتمد

A very nice hotel. It is quite a way from the city centre, but an easy Metro ride and the hotel has a shuttle one way (although I did not use it). It also has two restaurants on site and if you are happy to walk 20 mins or so there are plenty of restaurants and shops near by. Its a huge hotel and very grand, definitely a good fit for any business conference but has a pool and lovely gardens, so still worth it for tourists, but I suspect not cheap. The staff is what makes this place, everyone greets you with a smile, especially David the breakfast guy. Also concierge (Andres and team) were beyond helpful and went above and beyond to help me with the chaos left to me by my airline, when they lost my luggage. I was very upset and without his help would not have got very far in my enquires, he helpfully called in Spanish, and recalled and assisted with my troubles. I ate here, the pool area was nice and the conference food was amazing - thank you and I hope I get to stay again in the future.

Worst manager

ملاحظة Tripadvisor 3.0/5

TOOM T تقييم TripAdvisor المعتمد

The breakfast manager Jose Maria someone should tell him that he should be polite not to customers but to people generally and when it comes to small kids 5 minutes being late is not so important If it wasn’t for a girl named Tupee, at the service , with her smile she made our day here better . Thank u Tupee!

Dear Guest, Greetings from Torre Melina, a Gran Melia Hotel. Thank you for taking the time to share your opinion with us regarding your stay. It brings us joy to hear that Tupee's radiant smile and attentive service brightened your day. Our team is dedicated to providing an atmosphere where elegance and passion converge to create exceptional experiences. We are concerned to learn about your dissatisfaction with interactions at breakfast, especially involving our younger guests. Please rest assured that we value every moment of our guests' stays and strive to embody the signature warmth and style that Gran Melia is known for. We aim to ensure a seamless and hospitable environment for all, and we genuinely regret any instance where we may fall short of this commitment. We are hoping to welcome you back in the future. All the best. Marta Bringas Gelado, Guest Experience Manager

Nice property but needs improvements

ملاحظة Tripadvisor 3.0/5

QT94 تقييم TripAdvisor المعتمد

Stayed for 4 nights during a business trip. Property itself is nice and everything looks recently renovated. Room was spacious, WiFi worked well and breakfast was also good. There is construction going on during business hours, so if you have to work or rest during the day, it is very tough because of the noise. Gym is unacceptable for this type of property, only a few treadmills and very light weights. Service is subpar for the price, I was staying with a large group and they all complained about it. Contacting reception or room service is almost impossible, check-in/out always takes a long time, I asked for an iron for my room and they never brought it. Also the toiletries in my shower were never refueled during my stay. Overall, this property has potential but it is way too expensive for the type of service they offer.

Dear Guest, Greetings from Torre Melina, a Gran Melia Hotel. We thank you for your comments about your stay at our hotel. We are pleased to hear that you appreciated the spaciousness of your room, the effectiveness of our WiFi, and the quality of our breakfast offerings. However, we regret to hear about the inconveniences you faced regarding the noise from construction and the fitness facilities. Our renovations are a temporary condition, with the main fitness center and spa set to be unveiled in May 2024, promising a state-of-the-art experience for our guests. We also note your concerns regarding the service and have taken them to heart. Our team is dedicated to delivering intuitive personal service and it is clear we have areas to improve. Furthermore, we apologize for any oversight with the toiletries and the delay with the iron you requested. It is with your valuable feedback that we can continue to refine our services to ensure they align with the exclusivity and elegance of Gran Meliá. We hope to welcome you back. Best wishes, Marta Bringas Gelado, Guest Experience Manager

Lovely Stay!

ملاحظة Tripadvisor 4.0/5

amritasreviews تقييم TripAdvisor المعتمد

We had booked the Torre Melina Gran Melia for our anniversary and my birthday, and we enjoyed our stay. Christian at the red lounge front desk was an absolute joy , attending to our needs with genuine attention and care, along with a lovely smile! All of the staff were attentive, in particular Mikela and Tutee, such beautiful waitresses with gorgeous smiles and genuine care for our needs, thank you both so much. The suite was meticulously clean and a lovely touch to leave a cake for our anniversary and birthday was really appreciated, along with a beautiful note too. All food was absolutely delicious , breakfast was beautiful too and we thought that the afternoon tea set up was perfect for a quick 'pick me up' before dinner! The only thing we would suggest is notifying guests maybe during the booking process that the hotel is still incomplete and onsite work is still taking place. Although our room was stunning, the view of the building materials etc down below did slightly take the edge off the experience. We were informed that work would be complete during the summer months. Thank you all for a lovely stay!

Dear guest, Thank you for taking the time to review your stay. Your kind words about Christian's genuine care and attentiveness at our Red Lounge front desk truly encapsulate the dedication to intuitive personal service we strive for. It is heartening to hear that Mikela and Tutee contributed to making your experience at our hotel memorable with their warm smiles and meticulous attention to your needs. We are delighted that the cleanliness of the suite, the delightful surprise of a cake, and the thoughtful note added a touch of celebration to your anniversary and birthday. Our culinary team takes pride in offering an unrivalled fine dining experience, and we're thrilled that our breakfast and afternoon tea lived up to your expectations. We understand your sentiment regarding the view from your room and appreciate your suggestion for transparency about our ongoing enhancements. Indeed, we are in the process of elevating our facilities to further embody an urban oasis of tranquility and distinction, and we look forward to the completion of our renovations, which will include the reopening of our main fitness center, spa, and the Beso Pedralbes restaurant, all set for May 2024. We look forward to welcoming you back in the future. Kind regards, Marta Bringas Gelado, Guest Experience Manager

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