Fairmont Heritage Place - Franz Klammer Lodge 4 stars

Customer review rating (ALL Rating) 4.8/5 388 reviews

Fairmont Heritage Place - Franz Klammer Lodge - Image 1
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Description

Hotel extras

  • At the heart of a winter vacation paradise, just steps from Telluride’s ski resort

  • Mountain trails in your backyard, for summertime hiking and biking

  • A heavenly spa with steam room, sauna and five relaxing hot tubs

  • A heated indoor/outdoor swimming pool for all seasons

Our accommodation(s)

Hotel location

Fairmont Heritage Place - Franz Klammer Lodge

567 Mountain Village Blvd
81435 TELLURIDE
United States

GPS:37.937244, -107.846637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Club Room Bar

Non contractual photo

Enjoy an apres ski or hike drink in the relaxing Club Room at the Fairmont Heritage Place, Franz Klammer Lodge. Offering a full bar at excellent prices, it is the perfect place to enjoy your favorite beverage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  388 reviews

TripAdvisor Rating  4.5/5  296 reviews

Disappointed

Customer review rating 2.5/5

Hal C. Friends - Confirmed reviews ALL

This is Harold C.. I am the owner. Mike A. who this was sent to, was my guest. I have been an owner for 20 years and this is my first time that I have not rated my stay as a 10. It seemed that the staff was almost all new, even from my 12-23 stay. When I arrived, by bins were not at my door. I requested rollaways and it took me 3 calls to get them all. Transportation had no knowledge of my replacement guests coming in midweek. I was assigned the 2BR with adjacent bedrooms, even though I should be on record as always requesting the split bedrooms. 4 of the gym machines were off line and there were no gym wipes. Twice when I went to see the concierge there was no one there to help me. The toilet leaked in one of the bathrooms. The hot chocolate in the boot valet room was always empty, and there were not always lemon sliced for tea. My bill had multiple extra night charges that the concierge could not rectify. Heather in owner services had to straighten this out, but we had to delay our early morning departure by 2 hours until owner services opened up. All of these problems would not have happened with proper staff, based on my 20 years of prior visits. The HOA fees skyrocketed for needed maintenance, which I understand, but let's get back to your usual high level of service

Great stay

Customer review rating 5.0/5

James Couples - Confirmed reviews ALL

Excellent service from the staff. Transportation from Montrose to the Franz Klammer was great and the staff at the hotel took care of us. Also, the concierge was super helpful in booking restaurant reservations for us.

Rated 1 just to get your attention

Customer review rating 0.5/5

Brad B. Families - Confirmed reviews ALL

I think the pet policy should be reviewed. It is unfair and discriminitory. Owners with dogs that have virtually zero impact on the facility, and operations, (non shedding, hypoalergenic and completely socialized to "companion dog" certification) are charged unnecessary and unwarranted fees.

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Súper vacation, got good snow!!!

As always, we had an amazing stay.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We love the Klammer Lodge! The transportation staff and ski valet are outstanding and much appreciated. Housekeeping is great too.

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Other web-users rate our hotel

  • 66 reviews 9.5/10 Location
  • 81 reviews 7.3/10 Room
  • 118 reviews 9.3/10 Service
  • 15 reviews 8.3/10 Cleanliness
  • 10 reviews 8.9/10 Wellness Area
  • 5 reviews 8/10 Value

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