Fairmont Heritage Place, Franz Klammer Lodge 4 stars

Customer review rating (ALL Rating) 4.7/5 384 reviews

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Fairmont Heritage Place, Franz Klammer Lodge - Image 1
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567 Mountain Village Blvd, 81435 TELLURIDE, United States

Description

Hotel extras

  • At the heart of a winter vacation paradise, just steps from Telluride’s ski resort

  • Mountain trails in your backyard, for summertime hiking and biking

  • A heavenly spa with steam room, sauna and five relaxing hot tubs

  • A heated indoor/outdoor swimming pool for all seasons

Our accommodation(s)

Hotel location

Fairmont Heritage Place, Franz Klammer Lodge

567 Mountain Village Blvd
81435 TELLURIDE
United States

GPS:37.937244, -107.846637

Telephone
Fax +1 970-728-0788

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Club Room Bar

Non contractual photo

Enjoy an apres ski or hike drink in the relaxing Club Room at the Fairmont Heritage Place, Franz Klammer Lodge. Offering a full bar at excellent prices, it is the perfect place to enjoy your favorite beverage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  384 reviews

Customer review rating 4.0/5

Michael G. Families - Confirmed reviews ALL

Everything was wonderful with one exception. The transportation back to the Montrose airport was a problem. You ended up booking an outside vendor because the normal shuttles were all taken. We ended up making 2 stops to pick up other guests at other locations on our way to the airport. At one of the stops we waited nearly 30 minutes for people to show up. This was a really bad way to end our trip. I would expect a direct drive to the airport. Going forward you should only contract with an outside vendor who will take us directly, without stops to pick up other people. I recognize this might cost you more money but I expect to have this as part of our benefits of ownership on the hotel. Thanks for listening.

Customer review rating 4.0/5

Harold C. Friends - Confirmed reviews ALL

Problems No gas in first floor grill Took staff much to long to bring up gas No hair dryer in spa bathroom on first floor First floor jacuzzi indoors still has no working jets. 5th floor jacuzzi water was milky on 2/8

Customer review rating 4.5/5

Elisa C. Friends - Confirmed reviews ALL

Shared 3 bedroom residence. Housekeeping, Valet and Concierge staff were extremely helpful with all our needs making our stay more comfortable and enjoyable

Customer review rating 4.5/5

Morris C. Families - Confirmed reviews ALL

Our family of 7 enjoyed a great week together at the Franz Klammer Lodge. All went well at the Lodge and all requests of the service staff were handled in a timely manner. The only minor issue was the cramped quarters in the shuttle vehicle from Montrose upon arrival.

Customer review rating 2.0/5

Gray G. Friends - Confirmed reviews ALL

I used to think our stays were perfect but over the last few years the experience has declined. We had to wait at the airport for longer than expected when we know there were others from our flight who could have been put in a car with us and our travel could have been earlier. We arrived at the FK and were told our room wasn't ready, which is typical...but it wasn't ready until long after 5pm. We were repeatedly told by the concierge that it would be ready in "a few minutes". We were required to leave for the airport to go home four hours before our flight was supposed to leave. I am no longer trying to convince friends to purchase at the FK. It's just disappointing.

Other web-users rate our hotel

  • 95 reviews 9.3/10 Location
  • 113 reviews 7.3/10 Room
  • 154 reviews 9.2/10 Service
  • 31 reviews 5.2/10 Comfort
  • 12 reviews 4.7/10 Cleanliness
  • 7 reviews 8.9/10 Pool

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