Fairmont Le Château Frontenac 5 stars

Customer review rating (ALL Rating) 4.7/5 7,807 reviews

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Description

Hotel extras

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

Our accommodation(s)

Hotel location

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 5J5 QUEBEC CITY
Canada

GPS:46.811864, -71.20626

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,807 reviews

TripAdvisor Rating  4.5/5  8,283 reviews

Certificate of excellence 2025

Not what I expected

TripAdvisor rating 4.0/5

Roam50126486237 TripAdvisor review

It’s a nice hotel but the here are some tips for management to remedy. 1. The lobby lounge is dysfunctional with uncomfortable very low seating. They are lower than the side table to place a drink or personal item. 2. For a 5 star hotel them should have an elevated coffee house and not a cheap tacky Starbucks. People and kids slurping in the lobby from paper cups detracts from the ambience and experience you would expect in this hotel. 3. The bathrooms are nice but the rooms decor should be more elevated. It looks dated.

Customer review rating 5.0/5

Natalia S. A. O. Families - Confirmed reviews ALL

It was incredible, the location, the activities and the service are 10/10

Customer review rating 5.0/5

Jeremy H. Couples - Confirmed reviews ALL

We had an excellent time at the hotel. The staff was friendly and engaging before we arrived, answering my many questions about accommodations, transportation, and local events and vendors. Once we checked in, their commitment to service remained steadfast as they worked diligently to ensure all of our needs and requests were sorted quickly and to our satisfaction.

Customer review rating 5.0/5

Tsz H. T. L. Couples - Confirmed reviews ALL

Enjoyed the history tour by the river but sadly the time staying opposite side of Quebec city was short due to Ferry time schedule. Wish to see the renovation soon!

Customer review rating 4.0/5

Kevin F. Families - Confirmed reviews ALL

Everything was great - room, service and breakfast- only 1 negative in whole stay was the food at the Sam restaurant- overpriced and very poor quality-

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Other web-users rate our hotel

  • 2,515 reviews 9.3/10 Location
  • 3,423 reviews 7/10 Room
  • 4,334 reviews 8.9/10 Service
  • 73 reviews 3.6/10 WiFi
  • 1,659 reviews 7.8/10 Amenities
  • 1,518 reviews 8.6/10 Vibe
  • 1,294 reviews 4.5/10 Comfort
  • 814 reviews 4.8/10 Value

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