Fairmont Le Château Montebello 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.3/5 รีวิว 2,735 รายการ

Fairmont Le Château Montebello - Image 1
Fairmont Le Château Montebello - Image 2
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ความพิเศษของโรงแรม

Establishment no. 528485 Beautiful surroundings and year-round activities offer our guests countless possibilities of adventures, including golf, kayaking, cross-country skiing, dogsledding, curling, as well as a luxurious spa.

ที่พักของเรา

สถานที่ตั้งโรงแรม

Fairmont Le Château Montebello

392 Notre Dame
J0V 1L0 MONTEBELLO
Canada

พิกัด:45.649998, -74.949409

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.3/5  รีวิว 2,735 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 3,142 รายการ

Excellent place for a little get away.

คะแนนจาก Tripadvisor 5.0/5

angelof527 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Extremely comfortable beds! Friendly staff. Very well maintained grounds. Walking distance to the town of Montebello. Had the best massage I’ve ever had at the Spa here. Very relaxing atmosphere . However, the restaurant onsite is overly expensive —but great eateries in town at more affordable prices within walking distance.

Thank you for taking the time to share your wonderful experience at Fairmont Le Château Montebello. We are delighted to hear that you enjoyed our staff, premises and facilities. We strive to create a relaxing atmosphere where our guests can unwind and rejuvenate, and we are thrilled that we could provide that for you. We appreciate your feedback regarding the pricing at our on-site restaurant. We aim to offer high-quality dining experiences, and we understand that the value perception can vary for each guest. Your comments are invaluable, and we will certainly review our pricing to ensure that we continue to meet the expectations of all our guests while providing excellent service and cuisine. Thank you again for your kind words and constructive comments. We look forward to welcoming you back to Fairmont Le Château Montebello for another relaxing and enjoyable visit. Warm regards, Grégoire Fairmont Le Château Montebello

Great for Celiac Safe Family Holiday

คะแนนจาก Tripadvisor 5.0/5

Kreb76 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We really enjoyed our stay, but noticed a few differences since our 2017 visit that made it not as fantastic as it once was - no bistro serving kid approved food in a kid friendly atmosphere. Aux chantignoles is lovely, but not the place for kids at dinner time; not enough robes in our room at the start of our stay; less seating around the fireplace; hotel looking a little rundown. However, the staff were all wonderful, friendly, and helpful. The pool was lovely and the March Break activities for kids were great. We particularly appreciated how easy it was to order gluten free food for my son with celiac disease.

Thank you for taking the time to share your valuable feedback with us regarding your recent stay at Fairmont Le Château Montebello. We are delighted to hear that you spent a wonderful stay with us! We appreciate your observations and we regret any inconvenience caused by the absence of a kid-friendly dining option and the decreased availability of robes and seating by the fireplace. Please rest assured that your comments are essential for us as we strive to enhance our facilities and services. While it is disheartening to learn that some aspects of our hotel did not meet your expectations, we are grateful for the kind words about our staff! We take pride in taking care of our guests. We truly hope to see you back for another memorable experience at Fairmont Le Château Montebello! Warm regards, Grégoire Fairmont Le Château Montebello

Obscenely priced for what you get

คะแนนจาก Tripadvisor 3.0/5

k_girl883 Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We paid an obscene amount of money to stay in a very dated room. It was the cheapest room they had. The carpet had spots and needed to be stretched (it was buckling in several spots). There was garbage (wrappers and Kleenex) left over from previous customers in and around the night stand. The caulking in the bathroom looked like it was applied by a blind person. The upholstery on the desk chair was ripped. Its only redeeming quality is that the bed appeared to be clean and the bed is comfortable. I do want to say that the property itself is very nice, lots do it (for extra money) in a beautiful location. The bar man was very nice, although the drinks overpriced (not his doing). The check in man (Grégoire) was also very nice and explained where everything was and answered all our questions. The lobby is honestly the best part of this whole ordeal, the fireplace is out of this world and of course the log architecture is very unique. In short, I would come enjoy the property again, but I would not stay here.

Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your recent stay did not meet your expectations. Your comments regarding the condition of your room are concerning, and we sincerely apologize for any discomfort or inconvenience you experienced as a result. We strive to provide clean, comfortable accommodations for all our guests, and it's disappointing to hear that we fell short in this regard. We appreciate your kind words about our property and amenities, as well as the positive interactions you had with our staff members. We'll be sure to pass along your compliments to Grégoire and our bar staff. Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. If you're willing to provide us with more details about your reservation, it would be greatly appreciated. Please feel free to contact us directly so that we can better understand your concerns and work to address them. Once again, we apologize for any inconvenience you experienced, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Warm regards,

Breathtaking.

คะแนนจาก Tripadvisor 5.0/5

G4328IHrobertl รีวิวที่ได้รับการรับรองจาก TripAdvisor

Chateau Montebello is our home away from home. The service is outstanding and the staff are amazing and warm. Love the log chateau, but what makes us coming back a few times every year is the service, and the staff, they go way above and beyond. They make us feel like family. Always looking forward to going back. See you all in July for another summer vacation. ❤️🤗

Thank you for your heartwarming review! We're thrilled to hear that Chateau Montebello feels like your home away from home and that our service and staff have made such a positive impression on you. We're dedicated to providing outstanding service and creating a warm and welcoming atmosphere for all our guests, and it means the world to us to hear that we've succeeded in making you feel like family. We can't wait to welcome you back in July for another memorable summer vacation! If there's anything we can do to make your stay even more special, please don't hesitate to let us know. Warm regards,

Feel Like a "SomeBody"

คะแนนจาก Tripadvisor 5.0/5

Edward B รีวิวที่ได้รับการรับรองจาก TripAdvisor

My wife & I took a 3 day mini vacation at Chateau Montebello. From the moment you arrive till you leave ,you are taken care of. The porters/front desk offered a seamless, easy checkin while at the same pointing out options for activities/dining. One of the main activities my wife was looking forward to was spa treatments. Upon mentioning to Sylvie at the Spa, that my wife has Parkinson's, she immediately called all of the available masseusses to gauge experience dealing with a Parkinson's person. She found one, and the result was the best massage my wife had ever received. My wife felt that if a massage was this good, lets try a facial.....same excellent result. Thank you Sylvie for enabling a very positive experience for my wife. My wife is also "Celiac", thus no gluten in any dining experience. I had mentioned this to the front desk staff enquiring about gluten free dining options outside of the resort in the village of Montebello. I then sheepishly added that I could not speak French thus feeling uncomfortable in calling to verify what was possible. The front desk gentleman immediately offered to call and very quickly provided options, which turned out to be incredible. Each day of our stay we enjoyed the ambience of the lobby fire place, sitting nearby reading and chatting. Bruno the bartender would come by each afternoon to see if we woul like anything from the bar. We did on every occasion. A hint....Bruno makes the best margheritas. He even offered glasses to take back to our rooms to enjoy beverages we had brought from home. Patricia from the cleaning team was outstanding in making sure our room (home away from home) was spotless and we had all we required. The pool and workout areas were also very enjoyable. After a day or so, I started noticing that the staff all knew my name. They would greet you by your name, smile and "can I help you with anything". As our stay was coming to an end we knew we had to come back in the summer. To help in this regard I found the gentleman, Nicholas Charet, who initially booked us into the Chateau. He once again very patiently, reviewed all options that would would work best for my wife, and our schedule. We are coming back in August to be a "somebody" once again.

Thank you so much for taking the time to share your wonderful experience at Chateau Montebello! We are thrilled to hear that you and your wife had such a memorable and positive stay with us. We're delighted that our team members, from the porters and front desk staff to Sylvie at the Spa, Bruno the bartender, Patricia from the cleaning team, and Nicholas Charet, provided exceptional service and made you feel truly cared for throughout your visit. It's heartwarming to know that Sylvie went above and beyond to ensure your wife's spa experience was tailored to her needs, and that our staff accommodated your dietary restrictions with such care and attention. We're also glad to hear that you enjoyed the ambiance of our lobby fireplace, the pool, workout areas, and Bruno's fantastic margaritas! Your kind words mean the world to us, and we can't wait to welcome you back in August for another memorable stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even more special. Warm regards,

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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