Fairmont Orchid - Hawaii 5 stars

Customer review rating (ALL Rating) 4.6/5 2,452 reviews

Best price
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Fairmont Orchid - Hawaii - Image 1
Fairmont Orchid - Hawaii - Image 2
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1 North Kaniku Drive, Waimea, 96743 HAWAII, United States

Description

Hotel extras

  • 10,000 square foot oceanfront pool

  • Tranquil lagoon with white sand beach and shallow water

  • Six restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

Our accommodation(s)

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Hotel location

Fairmont Orchid - Hawaii

1 North Kaniku Drive, Waimea
96743 HAWAII
United States

GPS:19.951222, -155.859672

Telephone
Fax +1 808-885-5778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,452 reviews

TripAdvisor Rating  4.5/5  6,140 reviews

Certificate of excellence 2025

Beautiful Setting, But Service Falls Short

TripAdvisor rating 3.0/5

Bethany T Couples - TripAdvisor review

Customer review rating 5.0/5

Joseph A. Couples - Confirmed reviews ALL

Your kind words truly mean the world to me — mahalo nui loa for taking the time to share your experience and for your incredible support of our property. It was such a pleasure to welcome you back, and I’m thrilled to hear that you had another fantastic stay with us! Your comments about the room renovations and the hospitality you experienced truly warm my heart, especially coming from someone with such a deep family history in the hotel industry. Your recognition is so meaningful, not only to me personally but to our entire team. I will be sure to share your feedback with our leadership team as well — they will be as touched as I am. If you ever have a moment, we would be incredibly grateful if you might also consider sharing a few words about your experience on Google or TripAdvisor, as it truly helps others discover the spirit of Fairmont Orchid through the eyes of wonderful guests like you. Mahalo again for being part of our ‘ohana. I truly look forward to the next time we have the pleasure of welcoming you back to your home away from home here on the Kohala Coast. With warm aloha, Barbie Nakamura Director of Quality

Best Spa Experience

TripAdvisor rating 5.0/5

Robin G TripAdvisor review

Thank you so much for sharing your lovely feedback. We’re so happy to hear that your Lomi Lomi massage with Ariana was such a wonderful experience — and that the peaceful setting by the waterfall helped make it even more special. I will be sure to share your kind words with Ariana and our spa team. It means so much to know that her care and skill left such a positive impression. Recognition like yours truly inspires our team and is the heart of what we hope every guest feels during their time with us. Mahalo again for your recommendation and for allowing us to be part of your experience. We hope to welcome you back to our little piece of paradise whenever the time feels right. With warm aloha, Barbie Nakamura Director of Quality

Best Spa experience EVER!

TripAdvisor rating 5.0/5

Kelli Elyse M TripAdvisor review

Thank you so much for sharing your beautiful feedback — your kind words truly mean the world to us. We’re so happy to hear that your time at the spa made such a positive difference during your visit, especially after experiencing discomfort on your last day. I will be sure to share your thoughtful message with Iris (who is indeed a gem!) and with the entire spa team. They will be so touched to know the care, kindness, and attention they provided helped turn your experience around and allowed you to enjoy the rest of your Hawaiian getaway feeling well. Your recognition of the massage therapist will also be shared, and we’ll do our best to identify who assisted you so they can be properly acknowledged. Mahalo again for your kind words and for choosing to spend your time with us. We hope the Big Island calls you back again one day — it would be our pleasure to welcome you for another visit. With warm aloha, Barbie Nakamura Director of Quality

Customer review rating 5.0/5

Rod H. Couples - Confirmed reviews ALL

Thank you so much for your wonderful review and 10 out of 10 rating! We are truly honored that you chose our property and thrilled to hear you had such a positive experience with us. It’s so great to know that you enjoyed the beauty of the property, the friendly service from our team, the delicious food, and the comfort of your accommodations. Your kind words mean so much to all of us, and I will be sure to pass along your special recognition to our Hale Kai team. We will also do our best to identify the server you mentioned — I know she will be delighted to hear how much of an impact she made on your stay. Mahalo again for choosing to spend your time on the Big Island with us. We hope to welcome you back for another unforgettable visit in the near future! With warm aloha, Barbie Nakamura Director of Quality

In partnership with TripAdvisor

Other web-users rate our hotel

  • 505 reviews 9/10 Location
  • 971 reviews 7.5/10 Room
  • 1,351 reviews 8.6/10 Service
  • 13 reviews 6.9/10 WiFi
  • 788 reviews 8.6/10 Amenities
  • 386 reviews 9.4/10 Beach
  • 258 reviews 8.6/10 Pool
  • 255 reviews 5.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.