Fairmont Orchid - Hawaii 5 étoiles

Note Avis clients (Note ALL) 4.6/5 2 599 avis

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Description

Les plus de l'hôtel

  • Piscine en bord de mer de 929 m²

  • Lagon tranquille avec plage de sable blanc et eau minérale

  • Five restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

Nos hébergements

Localisation de l'hôtel

Fairmont Orchid - Hawaii

1 North Kaniku Drive, Kohala Coast
96743 HAWAI
Etats-Unis

GPS:19.951222, -155.859672

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  2 599 avis

Note TripAdvisor  4.5/5  5 918 avis

Certificat d'excellence 2023

hotel ancien cher et old school

Note TripAdvisor 2.0/5

alsacien75 En famille - Avis TripAdvisor

aucune âme , un blockhaus de béton mal décoré avec une plage privée trés petite et des matelas sans oarasol mais avec une location hors de prix d’un abri soleil double style voiture d’enfant a plus de 200 $ ! à 6 km vous trouverez beaucoup mieux sur Hapuna beach ,,,

Thank you for sharing your feedback about your recent stay with us. We appreciate your candid comments, and we regret to hear that your experience did not meet your expectations. We are sorry to learn that you found the hotel lacking in charm and decor. Our aim is to create an environment that resonates with our guests, and we apologize if this aspect fell short during your stay. Your comments about the small private beach, the absence of umbrellas, and the rental pricing have been duly noted. We understand the importance of providing a comfortable and enjoyable experience for our guests, and we will review these aspects to make necessary improvements. We appreciate your input, as it helps us identify areas for enhancement. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more positive experience in the future. With warm aloha, Barbie Nakamura Director of Quality

Parfait!

Note Avis clients 5.0/5

Anonyme En couple - Avis confirmés ALL

Nous avons séjourné au Fairmont Orchid pour notre lune de miel et tout était parfait! Les petites attentions ont été très appréciées! Le complexe est magnifique et la nourriture excellente. Une mention spéciale à Bryan, au Front desc, qui nous a merveilleusement bien accueilli!

Dear Ms. N., Congratulations on your honeymoon! We're absolutely thrilled to hear that your stay with us was perfect and that you appreciated the little touches that made your experience special. Our team takes great pride in creating a beautiful resort and offering excellent dining experiences. We're glad that you enjoyed the food and found our resort to be beautiful. Bryan at the front desk is truly exceptional, and we're delighted that he provided you with a wonderful welcome. We'll make sure to pass along your survey to him, and we're certain he'll be thrilled to hear about your appreciation. Thank you for choosing for your special occasion, and we hope to have the pleasure of hosting you again in the future for more perfect moments. With warm aloha, Barbie Nakamura Director of Quality

Note Avis clients 4.5/5

Daniel C. En couple - Avis confirmés ALL

J'ai adoré le site et le tout était excellent a l'exception de la douche que je trouvais n'avait pas de pression.

Dear Mr. C., We're thrilled to hear that you loved your stay and that your overall experience was excellent. Your kind words and positive feedback are greatly appreciated. We're sorry to hear that you found the shower pressure to be lacking. Your feedback is important to us, and I will be sure to share with our Director Engineering to address this issue. We appreciate you letting us know. We're delighted that you had the opportunity to interact with our exceptional team members, including Britanny at the reception and Eric the gardener. We will be sure to pass on your recognition. We hope to welcome you back in the future and provide you with another exceptional stay! With warm aloha, Barbie Nakamura Director of Quality

Séjour agréable, mais des améliorations attendues

Note Avis clients 3.5/5

Jean-charles En couple - Avis confirmés ALL

Le lieu est extraordinaire, mais la chambre, et surtout la salle de bain, mériteraient une rénovation d’urgence. À un tel tarif, on est en droit d’attendre des prestations parfaites.

Dear Mr. K., Mahalo for choosing the Fairmont Orchid for your stay. We appreciate your feedback and value your perspective on your recent experience. We're delighted to hear that you found the place extraordinary and that you enjoyed the bottle of Prosecco and the water bottle offerings, as well as the convenient water filling stations throughout the hotel. We understand that the condition of the room, especially the bathroom, didn't meet your expectations. Your feedback is important to us, and we apologize for any inconvenience this may have caused. I am excited to share that we are in the final design stages of a property wide refresh. We are thrilled about the upcoming incredible changes. I hope you can return to see the many updates. Regarding the breakfast pricing, we appreciate your honest feedback. Be assured, I will share you experience with our Director of Food and Beverage. I know he will find it valuable as he continues to enhance our guest experience. We hope that despite the areas of improvement you mentioned, you were still able to have a pleasant stay overall. We value your input as we work towards delivering exceptional experiences for our guests. Thank you for choosing the Fairmont Orchid, and we hope to have the opportunity to welcome you back in the future. With warm aloha, Barbie Nakamura Director of Quality

Hôtel somptueux avec des prestations de très haut de gamme! Bravo

Note TripAdvisor 5.0/5

Rhinoco En couple - Avis TripAdvisor

Hôtel somptueux avec un lobby très accueillant, de nombreux espaces ouverts sur l’extérieur. Le jardin est superbe, la piscine de grande taille permet à chacun d’y avoir son espace avec une partie réservée aux adultes, nombreuses chaises longues, la plage de sable est petite mais la côte est très rocheuse. La chambre et la salle d’eau sont très grandes et confortables. Belle vue sur la nature. Le petit-déjeuner est excellent. Tout cela coute un prix de fou mais cela en vaut vraiment la qualité.

Aloha, Thank you for choosing Fairmont Orchid and taking the time to share your review with us and future guests! We love seeing all you enjoyed about our resort and hope to welcome you again should your travels bring you back to the island! With warm aloha, Barbie Nakamura Director of Quality

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 473 avis 8.8/10 Site
  • 919 avis 7.4/10 Chambre
  • 1 424 avis 8.6/10 Service
  • 13 avis 2.6/10 Internet
  • 782 avis 8.6/10 Installations
  • 645 avis 7/10 Repas
  • 407 avis 9.2/10 Plage
  • 264 avis 9.1/10 Piscine

Dispensé par Trustyou