Fairmont Le Manoir Richelieu 5 stars

Customer review rating (ALL Rating) 4.7/5 12,094 reviews

Best price
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Fairmont Le Manoir Richelieu - Image 1
Fairmont Le Manoir Richelieu - Image 2
Fairmont Le Manoir Richelieu - Image 3
Fairmont Le Manoir Richelieu - Image 4
181 rue Richelieu, G5A 1X7 CHARLEVOIX, Canada

Description

Hotel extras

  • Labeled ALLSAFE

  • A nature retreat, only one hour thirty minutes from Quebec City

  • A historic French castle overlooking the St Lawrence River in the Charlevoix countryside

  • Next door to the Charlevoix Casino, for games and entertainment

  • A multi-sports center with indoor & outdoor pools, mini-golf, tennis and more

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Fairmont Le Manoir Richelieu

181 rue Richelieu
G5A 1X7 CHARLEVOIX
Canada

GPS:47.623469, -70.14308

Telephone
Fax +1 418-665-7736

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  12,094 reviews

TripAdvisor Rating  4.2/5  4,166 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Alexie L., We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1… Fax +1… ad…

Good stay

Customer review rating 3.5/5

Evan C. Families - Confirmed reviews ALL

Dear Evan D. C., Thank you for taking the time to tell us about your experience at the Fairmont Le Manoir Richelieu. I am sorry that your food experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adrien Demol Guest Experience Supervisor Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1… Fax +1… ad…

Perfect location - the scenery is breathtaking!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Angie H., We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1… Fax +1… ad…

Ok a little disappointed

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Great staff, not so quiet

Customer review rating 4.0/5

Patrick Couples - Confirmed reviews ALL

Dear Patrick R., Thank you for sharing your feedback regarding your recent stay at Fairmont Le Manoir Richelieu. We are delighted to hear that you found our staff to be exceptional, as they are indeed dedicated to providing outstanding service. We sincerely apologize for the noise disturbances you experienced during your stay. Your comments regarding the door near room 405 have been noted, and we understand how this affected your comfort. Furthermore, we appreciate your feedback about the inaccuracies in the online menu for the Saint Laurent restaurant; we will take this into consideration to improve our services. We also regret that the presence of pets affected your experience, as we strive to create an enjoyable environment for all guests. We encourage you to inform our team of any allergies during future visits so we can better assist you. Your insights regarding the continental buffet pricing and the family atmosphere during Spring Break are valuable to us. We hope to welcome you again, and please feel free to reach out with any specific preferences for your next stay. Best regards, Fairmont Le Manoir Richelieu Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1… Fax +1… ad…

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Other web-users rate our hotel

  • 1,366 reviews 9/10 Location
  • 2,381 reviews 6.9/10 Room
  • 3,326 reviews 8.9/10 Service
  • 29 reviews 3.5/10 WiFi
  • 790 reviews 5.1/10 Comfort
  • 581 reviews 7.1/10 Cleanliness
  • 544 reviews 8.4/10 Pool
  • 455 reviews 4.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.