Fairmont Palliser 4 stars

Customer review rating (ALL Rating) 4.5/5 3,778 reviews

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Description

Hotel extras

  • Ideally located in central Calgary, close to retail, culture and business district

  • Classic historical building with lavish decor

  • 407 luxury guest rooms elegantly furnished

  • Fine restaurant in grand lobby, serving locally sourced cuisine

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Fairmont Palliser

133 9th Avenue SW
T2P 2M3 CALGARY
Canada

GPS:51.04452, -114.064768

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,778 reviews

Customer review rating 3.5/5

Gail M. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent experience at Fairmont Palliser. We are pleased to hear that our staff provided you with excellent service during your stay. Our team is dedicated to ensuring that our guests feel well taken care of, and it is gratifying to know that they were able to assist you effectively when issues arose. Your comments about the phone system enhancement are being taken seriously, as we continue to evaluate and improve it. We would also like to reassure you that our full team remains available to assist guests, and an operator can be requested at any time when you prefer to speak directly with a team member. Our people remain at the heart of the Fairmont experience, and we want our technology to support that service. We hope to have the opportunity to welcome you back in the future, where we can provide you with seamless experience. Regards, Lindsay Griffith Director, Guest Experience

Customer review rating 5.0/5

Kyle M. Families - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding your recent stay at Fairmont Palliser. We are delighted to hear that you found our hotel beautiful and appreciated the attentiveness of our staff. We look forward to welcoming you back for another memorable stay in the future. Regards, Lindsay Griffith Director, Guest Experience

Customer review rating 4.0/5

Roger B. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your positive feedback regarding your recent stay at Fairmont Palliser. We are delighted to hear that you appreciated our prime location and the attentive service provided by our restaurant team. We also appreciate your comments regarding the room layout and lighting. Your feedback has been noted and will be shared with our team as we continually look for ways to enhance our guests’ comfort and experience. I also sincerely apologize for any confusion or inconvenience caused by the laundry mix-up. Thank you again for your feedback. We look forward to welcoming you back to Fairmont Palliser in the future. Regards, Lindsay Griffith Director, Guest Experience

Customer review rating 4.5/5

Robert G. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Palliser. I’m pleased to hear that your overall stay was enjoyable, although I sincerely apologize for the unpleasant odor you experienced in your room and hallway. We appreciate you bringing this to our attention. While I’m glad our team was able to move you to a room where the odor was less noticeable, we understand how disruptive this must have been and this has been shared with our Engineering team for further review. I also appreciate your comments regarding the food offerings on Fairmont Gold. We strive to provide an exceptional experience for our Gold guests, and I’m sorry that the selection did not meet the standard you have experienced at other Fairmont properties. Your feedback will be shared with our culinary team as we continue to enhance our offerings. Thank you again for your valuable feedback. We hope to have the opportunity to provide you with a more seamless and elevated experience on your next visit. Regards, Lindsay Griffith Director, Guest Experience

Customer review rating 5.0/5

Tuck S. L. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful and heartfelt feedback. We are delighted to hear that Pri, Kennedy, Carolyn, June, Rissa, Mitul, Bobby, and Analisa made your stay so memorable. We will be sure to share your kind recognition with each of them. I also sincerely apologize for the delay and communication lapse at check-in, as well as the inconvenience regarding the water in your room. We appreciate your feedback and will address these concerns with our team. It is especially heartwarming to hear that Kennedy and Pri’s thoughtful birthday and farewell gestures touched you. Creating these personal moments is what exceptional hospitality is all about. Thank you again for your kind words and recommendation. We look forward to welcoming you back to Fairmont Palliser on your next visit to Calgary. Regards, Lindsay Griffith Director, Guest Experience

Other web-users rate our hotel

  • 585 reviews 8.2/10 Location
  • 1,546 reviews 6.4/10 Room
  • 1,887 reviews 8.8/10 Service
  • 50 reviews 5/10 WiFi
  • 679 reviews 8/10 Vibe
  • 633 reviews 5.6/10 Comfort
  • 576 reviews 7.2/10 Amenities
  • 521 reviews 7.6/10 Food

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