Customer review rating 4.5/5 8,082 reviews
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Ideally located in central Calgary, close to retail, culture and business district
Classic historical building with lavish decor
407 luxury guest rooms newly restored and elegantly furnished
Fine restaurant in grand lobby, serving locally sourced cuisine
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
Each of the 407 guest room accomodations at The Fairmont Palliser in Calgary have been recently renovated, reflecting out storied history and dynamic, exciting future. All guest rooms are equipped with the latest business amenities including High Speed Internet Access and entertainment features such as in-room movies.
Type of cuisine: Regional
Hawthorn Dining Room & Bar re-defines the Calgary culinary experience with sociables and family-style dining from Alberta's most trusted producers, farmers and suppliers.
Number of meeting rooms: 12
Maximum size: 443 m²
Maximum capacity: 391 people
Maximum banquet capacity: 320 people
100% genuine reviews from our guestsFind out more
Anonymous Couples - 26/02/2021 Confirmed reviews ALL
The room was very clean and organized, and the hotel itself was amazing. I did find it odd how unclear things were though. I was not clear on when the restaurant closed for dining, and there was no mention of breakfast the following morning. We left the hotel to get coffee at a local coffee shop which was great, but when we returned we poked around and noticed the restaurant had a coffee bar etc.
A little disappointed
Sarah Couples - 26/02/2021 Confirmed reviews ALL
I arrived at the hotel which is located on a main road(non issued) with two animals in carriers. Typically at the fairmont I receive impeccable service but on this occasion I had to leave my car on the steer, walk into the hotel, past the reception desk and stand in the middle of the lobby to find any help. This was my first experience of staying at this fairmont. Then to top it off I had to find my own trolly and push my own luggage to my room. Typically I wouldn’t have minded but I had two animals and luggage! This definitely did not feel like a luxury hotel. The lady who checked me in was cold and unhelpful! The room was satisfactory and the checkout lady was nice. Again it felt like hard work to take all my luggage and animals out of the hooted as there was no help! I had to go get the trolley from the lobby and take it upstairs, go the car park, back to the reception and staff watched me. The process of arriving and leaving really let down our stay! Booking process was fantastic. Very hrelpful
Disappointing in light of positive past experiences
Bradley P. Couples - 26/02/2021 Confirmed reviews ALL
I sent a detailed email to the general info email at the Palliser as well as the general manager and have had no response. Long dark hair in bathtub. Hair on our bed sheets. Broken lamp that didn’t work. Coffee machine (nespresso) was leaking for every use. Poor phone connection and we were unable to get through to concierge for the first hour. Very very disappointing in room dining food. The food was below average. I would have been unhappy with it at a pub. We were expecting it to be phenomenal and the limited menu should have been our first warning sign. The room temperature was too warm and even opening up the windows and turning it as low as we could didn’t cool it down enough to have a comfortable sleep. It stayed between 24 and 27 degrees. The most disappointing part so far is the silence following two emails, and having no follow up. We are very against leaving publicly viewed negative reviews before contacting the hotel, but we may in light of the poor service.
Was a very pleasant stay
Bruce Couples - 25/02/2021 Confirmed reviews ALL
Was a good experience in all facets I created one issue which was my fault and they solved quickly and effectively
Pretty good, but problems which were probably because of Covid
Maureen V. D. S. Families - 25/02/2021 Confirmed reviews ALL
We came for one night, booking two rooms so we could go to Chinook fest with our daughter and granddaughter
Our most recent 20 reviews