Fairmont Palliser 4 stars

Customer review rating (ALL Rating) 4.5/5 3,875 reviews

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Description

Hotel extras

  • Ideally located in central Calgary, close to retail, culture and business district

  • Classic historical building with lavish decor

  • 407 luxury guest rooms elegantly furnished

  • Fine restaurant in grand lobby, serving locally sourced cuisine

Our accommodation(s)

Hotel location

Fairmont Palliser

133 9th Avenue SW
T2P 2M3 CALGARY
Canada

GPS:51.04452, -114.064768

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,875 reviews

Customer review rating 1.5/5

Suzanne T. Business - Confirmed reviews ALL

This was at best a 2 star experience. The floor smelled dirty, the bathroom in the room was small and so dated that it was embarrassing to think this was a Fairmont. Cracks near the drain in the bathtub, and just not a comfortable stay. The room felt very dated and very worn. Further, my room was facing train tracks which impacted my sleep. I was awoken multiple times at night by the sound of the trains passing. I was very disappointed in the hotel. Service was ok, except when I was served freezer burned ice cream at Hawthorne. This is not at all what I am used to with a Fairmont.

Customer review rating 5.0/5

Mohamed &. S. P. Couples - Confirmed reviews ALL

Simply superlative

Dear Guests, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you found our hotel to be aesthetically pleasing and that your experience was memorable. We hope to welcome you back again in the future. Regards, Lindsay Griffith Director, Guest Experience

Customer review rating 4.0/5

Oveis A. G. Couples - Confirmed reviews ALL

Luxury hotel but some rooms are not as good as the standards

Dear Guest, Thank you for your positive feedback regarding your stay at Fairmont Palliser. We are delighted to hear that you found our hotel to be luxurious. We appreciate your observation concerning the room standards, as it is important for us to ensure that every guest enjoys a consistent and high-quality experience. Your insights are invaluable as we strive to enhance our offerings. WE hope to welcome you back in the future. Regards, Lindsay Griffith Director, Guest Experience

Customer review rating 5.0/5

Liam B. Business - Confirmed reviews ALL

It was great, friendly staff

Dear Guest, Thank you for taking the time to share your positive experience at the Fairmont Palliser. We are delighted to hear that you enjoyed the atmosphere of our hotel and found our staff to be friendly. Your feedback is invaluable to us, as we strive to provide exceptional service and a welcoming environment for all our guests. We look forward to welcoming you again in the future. Regards, Lindsay Griffith Director, Guest Experience

Customer review rating 3.0/5

Henry W. Business - Confirmed reviews ALL

The bathtub is not very clean and has many chipped/scratched marks. Also, the water pressure in the shower is too low.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We appreciate your positive remarks about our location. However, I sincerely apologize for the concerns you raised about the bathtub maintenance and the water pressure in the shower. Your comments are valuable to us and will be taken into consideration as we continuously strive to enhance the comfort of our guests. Regards, Lindsay Griffith Director, Guest Experience

Other web-users rate our hotel

  • 617 reviews 8.6/10 Location
  • 1,557 reviews 6.7/10 Room
  • 1,923 reviews 9/10 Service
  • 52 reviews 4.9/10 WiFi
  • 667 reviews 8.4/10 Vibe
  • 577 reviews 7.5/10 Amenities
  • 538 reviews 8/10 Food
  • 349 reviews 7/10 Cleanliness

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