Fairmont Royal Pavilion 5 stars

Customer review rating (ALL Rating) 4.5/5 632 reviews

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Description

Hotel extras

  • Labeled ALLSAFE

  • An unparalleled Platinum Coast location overlooking the sea, right on the white-sand beach

  • 72 luxurious, freshly renovated rooms, suites and villas, all with Caribbean Sea views

  • Two restaurants serving locally inspired cuisine with terraces looking out over the sea

  • Rejuvenating spa treatments and a state-of-the-art, 24-hour fitness center with sea views

Our accommodation(s)

Hotel location

Fairmont Royal Pavilion

Fairmont Royal Pavilion
BB24051 ST JAMES
Barbados

GPS:13.200975, -59.639516

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  632 reviews

TripAdvisor Rating  4.5/5  1,731 reviews

Certificate of excellence 2023

Pure relaxation

TripAdvisor rating 5.0/5

Jenna D TripAdvisor review

This is the hotel I go to in my dreams. It’s simple, really. A low line of motel-style rooms all along the sea, with the water practically lapping at your door. It’s heaven. The rooms are small and difficult to live out of (tiniest fridge ever), but it’s worth it for the serenity of this location. Service is very good and attentive - you’ll get an ice bucket on the beach and you can stay put all day. The food is not amazing and more Bajan specialties cooked with soul would improve the experience. We recently stayed at a different property along this coast and I was reminded of why I love the Fairmont. I’m already dreaming of my next trip back.

Fantastic !

TripAdvisor rating 5.0/5

Y8389HOpeterc TripAdvisor review

A wonderful hotel, with a breathtaking location on the West Coast of Barbados. Service was impeccable, the rooms delightful and the beach itself was as you hoped for on a Caribbean Island. Our family had a wonderful time,plenty to see and do and the hotel’s location made it easy to travel to all parts of the Island. Highly recommended and thanks again to all the staff that made it a memorable holiday

Dear Y8389HOpeterc, Thank you for such a glowing review of Fairmont Royal Pavilion. We are thrilled to hear that you enjoyed our accommodations and beach side location! Our beautiful West Coast resort is the perfect place for a tropical getaway, and it is wonderful that you took advantage of the amazing restaurants and other offerings conveniently located near the hotel. We also appreciate your praise extended to our staff for the impeccable service you received. This is a priority and commitment for all our dedicated staff and we are thankful when it has been recognized. Your eagerness to recommend the resort and potentially return in the future is very much appreciated and we also look forward to expressing our hospitality to you in the future.

Great location

Customer review rating 4.0/5

Ap Families - Confirmed reviews ALL

The hotel, infrastructure and beach location are excellent. The staff are friendly and helpful. The service and food at dinner time in the palm terrace was of a high standard. Room for improvement at lunch in the Taboras - the waiting time to take orders and deliver them is too long. Several tables are located with the sun impacting on some of those seated; this makes the experience unpleasant.

Dear AP, Thank you for taking the time to share some feedback on your recent stay at Fairmont Royal Pavilion. We are pleased that you found the location, dinner, staff and physical infrastructure satisfactory. The specifics you provided really helps us to focus on areas of opportunity and take corrective action. Please be assured that all of your comments will be shared with the team, and you can be confident that on your next visit, you will have an experience that is truly excellent in all aspects. Best regards, Katrina Cumberbatch Executive Assistant

Awful hotel

Customer review rating 0.5/5

Tara M. Families - Confirmed reviews ALL

The hotel is not a 5* offering. It is worn, cleanliness leaves a lot to be desired. Our wardrobe had a damp issue and all clothes stored there smelled when we took them out to wear them. The food is terrible and I would question the hygiene standards of any hotel that thinks poaching eggs in the same pot as an egg being boiled is ok. It is severely overpriced for a hotel that has a substandard offering in all aspects - pool, gym, activities. You constantly had to keeping asking for towels like they were a valued commodity (in a beach resort !!). It was a terrible experience that I hope we never have to repeat. We left early as we ALL became ill. The hotel didn’t care. Happy to take (a lot) of money for nothing. Avoid staying here at all costs.

Dear Tara M., Thank you for taking the time to tell us about your stay at the Fairmont Royal Pavilion. I am sorry that your experience was less than favorable and please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the situations that you highlighted and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katrina Cumberbatch Executive Assistant

Great location but….

TripAdvisor rating 4.0/5

A P Families - TripAdvisor review

The hotel, infrastructure and beach location are excellent. The staff are friendly and helpful. The service and food at dinner time in the palm terrace was of a high standard. Room for improvement at lunch in the Taboras - the waiting time to take orders and deliver them is too long. Several tables are located with the sun impacting on some of those seated; this makes the experience unpleasant.

Dear A P, Thank you for taking the time to share some feedback on your recent stay at Fairmont Royal Pavilion. We are pleased that you found the location, dinner, staff and physical infrastructure satisfactory. The specifics you provided really helps us to focus on areas of opportunity and take corrective action. Please be assured that all of your comments will be shared with the team, and you can be confident that on your next visit, you will have an experience that is truly excellent in all aspects.

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Other web-users rate our hotel

  • 141 reviews 8.8/10 Location
  • 214 reviews 8.2/10 Room
  • 367 reviews 7.8/10 Service
  • 75 reviews 7.7/10 Breakfast
  • 52 reviews 4.2/10 Value
  • 40 reviews 5.8/10 Bar
  • 31 reviews 6/10 Cleanliness
  • 23 reviews 4.4/10 Pool

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