Fairmont Royal Pavilion 5 stars
Customer review rating (ALL Rating) 4.4/5 382 reviews
Fairmont Royal Pavilion
Fairmont Royal Pavilion
BB24051 ST JAMES
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Taboras offers an open kitchen concept, an expansive bar and exceptional Caribbean cuisine. With a relaxed setting and breathtaking views of the azure sea, Taboras is simply a refreshing oasis in the midst of tropical beauty.
The recently renovated Palm Terrace restaurant in Barbados has now been transformed into an elegant Grill Restaurant. Both hotel guests and locals alike are invited to enjoy the new menu which pays special homage to indigenous, seasonal and sustainably
Each of our 72 freshly renovated rooms, suites and villas affords unhindered views of the aquamarine Caribbean. Soak them up amid elegant furnishings, up-to-the-minute amenities and heartfelt service at our 5-star St. James hotel. Long hailed as the legendary iconic luxury retreat in Barbados, Fairmont Royal Pavilion after much anticipation is honoured to welcome guests after a multi-million dollar renovation.
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Customer review rating 5.0/5
Mark P. Couples - Confirmed reviews ALL
Our 3rd Stay at Fairmont Royal Pavilion. ITs the only place we would stay in Barbados
Dear Mark, Thank you kindly for continuing to stay with us and for your great review! We appreciate you taking the time to share your experience. Reviews like yours are invaluable to future travelers and we couldn’t be more grateful. Your compliments toward our team are much appreciated. We agree one hundred percent that they are the reason this is such a special hotel! Thank you again for taking the time to write a review. We hope to see you again soon. Sincerely, Justin Clarke, Manager Digital Marketing & Communications.
Customer review rating 4.5/5
Josh A. Couples - Confirmed reviews ALL
It was not only the beach and beautiful ocean but the staff at this hotel that made our trip amazing. Ask for Kemar at the bar, you will be in great hands!
Dear Josh, Thank you so much for your visit and the review highlighting the beauty of the property, its layout and its location. You are so right about the amazing beach front and extended ocean views that our resort commands. The team strives to deliver the best experiences and are extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished and the team is very thankful for your recognition. Thank you very much for giving us the opportunity to showcase our hospitality. We look forward to the pleasure of your many more such visits Sincerely, Justin Clarke, Manager Digital Marketing & Communications.
Amazing location, incredible service, fantastic hotel
Customer review rating 5.0/5
Beth Families - Confirmed reviews ALL
We had a wonderful stay. Everything was seamless from when we stepped out of a taxi until our departure. The rooms were breathtaking. You can’t beat the location. Everyone was lovely and helpful and created a super atmosphere for our stay.
Dear Bethany S., We very much appreciate your comments regarding your stay at the Fairmont Royal Pavilion. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, Justin Clarke, Manager Digital Marketing & Communications.
Customer review rating 3.5/5
Torbjorn Families - Confirmed reviews ALL
It’s a wonderful resort, nice rooms, beautiful beach. Good food but expensive. Te personnel at the breakfast destroyed the good feeling though with their attitude, made us to feel unwelcome. That feeling followed us all days so we left 2 days earlier than planned.
Dear Odd T H., Thank you for taking the time to share your comments concerning your stay at the Fairmont Royal Pavilion. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low while referencing the breakfast service. I would greatly appreciate it if you would be willing to provide further information about your experience as this will help me better understand what happened in order to investigate and prevent future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Justin Clarke, Manager Digital Marketing & Communications.
Great position, lovely beach/staff/gardens. Adored breakfast. The beach position is best i have seen .
Customer review rating 4.0/5
Alexander E. Couples - Confirmed reviews ALL
Wonderful stay, overall totally positive. NOT happy with the departure / check-out service. Aside from Glenn on the front desk, the rest of the team were not as friendly or helpful as the rest of the entire hotel and let all their other colleagues down - it was a very sour note after a fabulous 8 days at the hotel. We were told at the airport on 24th August 2022 that we would be compensated for the airport shuttle... and yet the front desk wanted nothing to do with the BD$ 64 bill , despite confirming to the Platinum Customs Handler that we could settle it with the hotel. Great shame , to what was otherwise a wonderful wonderful stay. A small bill after the thousands we spent , but the front desk squad left us feeling disappointed after such hard work from all their colleagues and manager (Jean Christophe) who all worked so well and hard to make the rest of the experience enjoyable. We would have returned to the hotel but this has seriously made us think twice about it .
Dear Alexander E., Thank you for taking the time to tell us about your experience at the Fairmont Royal Pavilion. I am sorry that there were parts of your experience which did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justin Clarke, Manager Digital Marketing & Communications.
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