Fairmont Royal Pavilion 5 stars

Customer review rating (ALL Rating) 4.4/5 618 reviews

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Fairmont Royal Pavilion, BB24051 ST JAMES, Barbados

Description

Hotel extras

  • Labeled ALLSAFE

  • An unparalleled Platinum Coast location overlooking the sea, right on the white-sand beach

  • 72 luxurious, freshly renovated rooms, suites and villas, all with Caribbean Sea views

  • Two restaurants serving locally inspired cuisine with terraces looking out over the sea

  • Rejuvenating spa treatments and a state-of-the-art, 24-hour fitness center with sea views

Our accommodation(s)

Hotel location

Fairmont Royal Pavilion

Fairmont Royal Pavilion
BB24051 ST JAMES
Barbados

GPS:13.200975, -59.639516

Telephone
Fax +1 2462464220118

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  618 reviews

TripAdvisor Rating  4.5/5  1,789 reviews

Certificate of excellence 2024

Disaster

TripAdvisor rating 1.0/5

S9003FDdanielm TripAdvisor review

Well, as much as I want to give a good review I can't and I agree with most of the negative reviews. There is so much wrong I don't know where to start. Food mediocre at best. Grumpy staff and more importantly its sooo tired looking. Our bedroom was one of the best ones and had mould on the ceiling that grew every day (see pict) They obviously just painted over it between each guests and there were men with paint brushes wandering around the hotel everyday, most of walls had massive bubbles under the paint and water regularly ran down the walls. We were meant to have a butler but they only introduced themselves on the second last day. When we asked for a late checkout they said we had to wait till the last day but we could get a room to change in at worst. Guess what no late check out or room to change, but the room next door was empty even on our last day. Some of the staff were complaining that their is no investment in the Hotel, it's just a money grabbing exercise, should change their name to Royal Cheapmount. I can go on and on ... Just avoid this hotel and if you want a better stay try a Hotel in Allepo or Gaza.

I HATE writing this review

TripAdvisor rating 2.0/5

Martin g Families - TripAdvisor review

We’ve been coming FRP annually for nearly twenty years, so this review is one I hope the powers that be there read and take notice of as we will not be returning. I could write pages and pages of what is wrong and needs improving but to summarise, * The Staff in the main appear to know it’s going downhill * The Breakfast was nowhere near as good as it should be (2 hours for an omelette?), they’ve stopped the one thing that was good (the egg station) * The swimming pool looked dirty and full of leaves, it didn’t get cleaned * The rooms are tired, our cooler wasn’t working (it wasn’t last year) and as per other reviews we had to request a huge commercial fridge * The Ice machine didn’t work all week * We asked the “Butler” (who we saw once a day) to do one thing for us, tea in the morning at 8am, first two days it never arrived until we asked again. * The beds on the beach need renewing and better mattresses * the beach needed raking due to the recent storms as there was coral/rocks everywhere access to cut your feet. The local beach bar next door raked their area every day without fail * The service on the beach was temperamental at best, one day we didn’t see anyone for 2hrs and we had to call the reception to send someone *The gym had items out of order,all week. * service at the bar was slow at best There’s more but remember this is a hotel charging you £1100/$1500 a night The hotel needs new management and a refresh, the two stars are for the few great staff that still tried, the location and the fantastic new art studio

Relaxing break

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

First visit to the Fairmont Royal Pavilion and holidaying on a B&B basis rather than AI. All the staff were friendly, polite and willing to have a conversation, answer any questions that you had. The culture is laid-back, so we did need to ask a couple of times to get a couple of queries dealt with, but no drama. Hotel is clean and well maintained, with good facilities and great beach. Breakfast was fantastic.

Fairmont Royal Pavilion Know's how to do it

Customer review rating 5.0/5

John Couples - Confirmed reviews ALL

On arrival our room/suite was ready, hotel upgraded us to a terrace suite

Very tired hotel

TripAdvisor rating 1.0/5

keeleydavies TripAdvisor review

This hotel is very tired, we had a beach view suite which had a beach view at night but during the day all we saw were umbrellas from the sunbed placed outside our decked room. There were screws sticking out of the decking. Rugs were worn, the cooler smelt and didn’t keep anything cool, after complaining it took a week to be given a fridge freezer, the swimming pool was dirty, the staff had no urgency. The restaurant for breakfast had birds poo on the seats that had not been cleaned and took 15mins most days to be seated, service was slow and they ran out of avacados, pina colada, and strawberry daiquiri . Service round the pool was near non existant. The bar was dirty, dirty glasses continuously on the sides. Tables were never wiped over and we found dirty plates and glasses dotted around the hotel that were left for days. We had a glass and a cup left on a wall of our room which was there for over a day. We were supposed to have a butler who we didn’t see for the first six days, then only saw him three times within the last 4 days. No one seemed to know what they were doing. The general attitude of staff at the front desk was rude. In our last day we waited at the restaurant for lunch and the girl seating people (we were the only two) completly ignored us and walked off, we decided to walk along the beach to lone star where the service was amazing. Its a shame as the food at the hotel was really nice but the service was awful. Apart from that there were a few staff that were great, Roselle was lovely and nothing was too much trouble, Nicolle and Renico, Marva, Richard and Jalissa were great. We would not come back to this hotel it’s more a 3 * hotel not 5.

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Other web-users rate our hotel

  • 135 reviews 9/10 Location
  • 221 reviews 8.3/10 Room
  • 370 reviews 8.3/10 Service
  • 83 reviews 8.2/10 Breakfast
  • 40 reviews 7.5/10 Cleanliness
  • 38 reviews 6.4/10 Bar
  • 25 reviews 4.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.