Novotel Christchurch Airport 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,302 reviews

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ALLSAFE approved hotel

Hotel extras

  • ALLSAFE Certified

  • 24-Hour Reception

  • Flexible conference options with floor to ceiling windows

  • On-site fitness centre

  • Self-parking available using dedicated parking spaces with Airport parking

Our accommodation(s)

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Hotel location

Novotel Christchurch Airport

30 Durey Road, Christchurch Airport, PO Box 14041
New Zealand

GPS:-43.486398, 172.53687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,302 reviews

TripAdvisor Rating  4.5/5  200 reviews

Certificate of excellence 2023

Superb staff and prime location for start or end of travels

TripAdvisor rating 5.0/5

Holly_2tubbycats Solo travel - TripAdvisor review

Arrived late after 0100hrs on flight from AUS. Hotel was the perfect choice, steps away from Airport terminal. Quickly checked in by friendly staff into upgraded room and a sweet treat as a Gold Accor member awaited my arrival. THANK YOU! Beautiful clean room, comfy bed and so quiet. Had a great sleep and hot shower, refreshed and ready to start my trip. Will stay again on my next flight into NZ.

Super Convenient and Clean

TripAdvisor rating 5.0/5

Tinkie12 TripAdvisor review

Would stay again. So convenient, literally 2 mins from the airport terminal which really helped us when we arrived after midnight from overseas. 24 hour check in was really helpful too and the staff, even at that time of day were friendly and helpful. Rooms are compact but spotlessly clean and modern. Can't fault

Excellent Service

Customer review rating 4.0/5

Molly I. Business - Confirmed reviews ALL

I enjoyed the one night I spent in a suite at the Novotel after my flight was diverted to Christchurch from Wellington due to poor weather. The service was excellent at both the reception and in the restaurant. I would have rated it higher but felt the price was excessive. So value for money, I would not rank it as highly.

Kia Ora Molly, Thank you so much for taking the time to review your stay at Novotel Christchurch Airport. We are delighted that you enjoyed the service you experienced from our team at reception and in the restaurant. At Novotel, we strive to provide a unique experience for our guests, and we are glad that we were able to do that for you with your stay. We take all feedback seriously and appreciate your input in regard to value for money. Our team is always looking for ways to improve our offerings, and will certainly take your comments into consideration as we continue to strive to provide a great experience. Thanks again for sharing your thoughts! I hope we have the opportunity to welcome you back in the future. Nga Mihi, James Wilson Hotel Manager

Excellent location

Customer review rating 5.0/5

Richard B. Families - Confirmed reviews ALL

Great experience from the moment we checked in. When we entered the hotel at approx 0120 the staff were waiting for our arrival and we were checked in and were in our room in minutes. So helpful at that our in the morning

Kia Ora Richard Thank you so much for your review. We are thrilled to hear you had such a great experience from the moment you checked in. Our team here at Novotel Christchurch Airport are committed to providing our guests with exceptional service and hospitality. We are so glad we could make that happen for you even in the wee hours of the morning. Thank you for taking the time to leave us such a kind review and we look forward to welcoming you back soon! Nga Mihi, James Wilson Hotel Manager

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Up to the high standard I have always received from the team here

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Other web-users rate our hotel

  • 1,472 reviews 9.5/10 Location
  • 1,550 reviews 8.4/10 Room
  • 1,278 reviews 8.7/10 Service
  • 13 reviews 8.7/10 WiFi
  • 705 reviews 7.8/10 Comfort
  • 671 reviews 8/10 Food
  • 467 reviews 8.8/10 Cleanliness
  • 305 reviews 9.4/10 Vibe

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