Novotel Christchurch Airport 4.5 stars

Customer review rating (ALL Rating) 4.6/5 4,335 reviews

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Description

Hotel extras

  • ALLSAFE Certified

  • 24-Hour Reception

  • Flexible conference options with floor to ceiling windows

  • On-site fitness centre

  • Self-parking available using dedicated parking spaces with Airport parking

Our accommodation(s)

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Hotel location

Novotel Christchurch Airport

30 Durey Road, Christchurch Airport, PO Box 14041
8053 CHRISTCHURCH
New Zealand

GPS:-43.486398, 172.53687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,335 reviews

TripAdvisor Rating  4.4/5  254 reviews

Certificate of excellence 2024

Good stay and location.

Customer review rating 3.5/5

Glen Business - Confirmed reviews ALL

Everything was great. Would be even better if the after hours menu had some flavour but it did the job.

Kia Ora Glen, Thank you for your feedback! I\'m glad to hear that you had a good stay and found the location convenient. I appreciate your suggestion regarding the after-hours menu, and I’ll be sure to share your comments with our team to see how we can enhance the flavor and variety of our offerings. We hope to welcome you back soon and provide an even better experience next time! Kind Regards, Samantha Wing Front Office Manager

Very poor experience

Customer review rating 1.0/5

Martyn P. Business - Confirmed reviews ALL

Room 138 has a distinct smell - like water damage. When i advised reception at check out, they apologized but didn't note complaint down or advise it would be followed up. Dinner - Our order was taken 2x as the server had entered it the 1st time with the wrong table number. Wine that was ordered to have with the meal arrived over halfway through.

Very handy for early morning flight

Customer review rating 4.0/5

Ian F. Couples - Confirmed reviews ALL

Hotel very good, disappointed that I could have booked it cheaper with online booking company than booking with Accor app and when mentioned staff not interested to hear that

Kia Ora Mr. F., Thank you for sharing your feedback. We\'re delighted to hear that you enjoyed the hotel itself, but we sincerely apologize for any frustration caused regarding the booking process. We always strive to provide the best possible rates through our Accor app, but we understand that it can be disappointing to discover a lower price elsewhere. We will certainly take your comments into consideration as we continue to review our pricing options. We’re also sorry to hear that our staff didn’t engage with your concerns as expected. We value all guest feedback and will address this with our team to ensure a more helpful and responsive experience moving forward. Thank you again for your input, and we hope to welcome you back soon under more favorable circumstances. Kind Regards, The Team at Novotel Christchurch Airport

Well located good comfortable stay

Customer review rating 4.5/5

Rebecca B. Families - Confirmed reviews ALL

Great accommodation- bar and restaurant great also

Kia Ora, Thank you for your great review of the Novotel Christchurch Airport! We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport

Great location for Airport hotel

Customer review rating 4.5/5

Peter Business - Confirmed reviews ALL

Good location for travellers. Attentive staff. Good bar and restaurant overlooking airport

Kia Ora, Thank you for your great review of the Novotel Christchurch Airport! We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport

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Other web-users rate our hotel

  • 2,834 reviews 9.6/10 Location
  • 3,267 reviews 8.7/10 Room
  • 2,704 reviews 8.7/10 Service
  • 29 reviews 7.4/10 WiFi
  • 1,457 reviews 8.1/10 Comfort
  • 1,440 reviews 7.9/10 Food
  • 976 reviews 9.1/10 Cleanliness
  • 730 reviews 8.1/10 Breakfast

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