Mercure Bogotá BH Zona Financiera
Nota clientes Avis (Classificação ALL) 4.6/5 178 comentários
Carrera 7 65 01
EL DORADO A 15 km / 9,32 milhas - Transporte Pagante
ESTACION FLORES A 1 km / 0,62 milhas
Check-in desde as - Check-out até às
O nosso pequeno-almoço de estilo bufete dispõe de uma variedade de sumos frescos, frutas, pães, queijos, carnes e ovos cozinhados a pedido. Também temos opções saudáveis como cereais e iogurtes.
63 quartos confortáveis e modernos com tudo o que precisa para um merecido descanso após um dia de trabalho. Equipados com WIFI, base de carregamento iPod, TV LCD com canais por cabo, minibar e máquina de café.
Avaliações dos nossos clientes
Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotelSaber mais
Nota clientes Avis 5.0/5
Virginia P. Famílias - Comentários confirmados de ALL
Fui em família, fomos super bem tratados. Hotel bem confortável. Equipe muito solicit e simpática
Exmo Senhora O., Agradecemos os seus comentários no seguimento da sua estada no Mercure Bogota BH Zona Financiera. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente Administração Geral
Really terrible Wifi
Nota Tripadvisor 1.0/5
Rdnsantos Negócios - Avaliação com certificação TripAdvisor
Really terrible wifi connection. 3MB, and very unstable, you cant use it neither to work or relax. The staff was very hellpfull, but there was nothing They could do. The hotel is in a business zone, só you would expect you could at lesar work with its internet conection. But no.
Dear Sr Rodrigo, Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure bh zona financiera, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager
Mercure prices at ibis standards but excellent staff
Nota Tripadvisor 3.0/5
akumar1989 Couples - Avaliação com certificação TripAdvisor
The rooms need some care. Shower pressure, what pressure? The water dribbles out of the showers. The curtains also caused problems getting stuck from time to time, meaning we couldn't enjoy our lovely views. In addition the TV is the same as the ones you'd find in a budget hotel, not smart and tiny. Not ideal when you want to relax after a day of exploring. It also doesn't help that the hotel doesn't allow for more than one key per room. The location however is great. You're walking distance from Zona G, a safe neighbourhood with an abundance of excellent restaurants. This hotel's saving grace however is a young staff member named Christian! Always greeting each guest with a smile and remembering everyone's name. Christian went above and beyond, I even felt bad going up to him with my complaints which he seemed to have remedy for almost instantly. In fact the same could be said for all the staff.
Dear SR akumar, We appreciate your comments regarding your stay at Mercure Bogota BH Financial Zone. It's always a pleasure to receive feedback of our guest. We will extend your comments to our team. I am sure that these comments will serve as an encouragement to our entire team as they continually strive to improve the quality of our services. We are very sorry that your experience has not been pleasant. At Mercure BH Financial Zone, we strive to ensure that our clients always enjoy their stay. We will take your comments very seriously. Thanking you once again for sharing your experience with us and hoping that your next visit be more pleasant as the previous one. Receive a cordial greeting. General management
Quarto padrão mercure, confortavel e bem localizado
Nota clientes Avis 4.0/5
Luis Viajante individual - Comentários confirmados de ALL
Eu cheguei meia hora antes do horario previsto do checkin e não pude entrar no quarto, mas 5 minutos depois eu pude, acho que faltou boa vontade do recepicionista.
Dear LOPES FONTOURA L., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, we are sorry for the inconveniences caused. Thank you again for sharing your experience, and we hope your next visit will be as or more pleasant as the previous one. Sincerely, General Manager
Room Noise Level/Security Cocerns at night
Nota Tripadvisor 3.0/5
PhatAlbertRN Avaliação com certificação TripAdvisor
The owner of this hotel probably needs to invest in better window quality that will block the traffic noise. In two instances out of my 7 day stay, the entrance was accessible but no one was on the desk. Concerning that anybody can just walk in.
Dear Sr PhatAlbert, Thank you for taking the time to tell us about your experience at the hotel Mercure bh zona financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure bh zona financiera, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager
Em parceria com TripAdvisor
Localização do hotel num mapa