Hotel Mercure Castres L'Occitan bintang 4

Friendly welcome, helpful reception staff. Good breakfast, with very polite and pleasant staff. Room clean and comfortable. Safe and convenient parking. Good location. We very much enjoyed our stay in Castres.

Don't be fooled by the exterior of the hotel, it is hiding a very shabby 45 year old building.Was put in one of the " older" rooms with separate toilet. Fine if you are short, there was not enough room for me to sit on the loo!! Managed to change rooms for the second night. Be warned of the Fly Amelia van driver who parks at the hotel. I was showing my disabled badge on the dashboard but he deliberately parked so close to my drivers door I could not fold my mirrors out.Had to get reception to get him to move his vehicle.I was then met by the rudest, aggressive most ignorant piece of work I have ever met.Certainly would not stay there again. No way is it 4 star

We had a very good experience at the hotel L´Occitan. The room was great, the and breakfast was very good. But especially Hervé, who attended us,l was amazingly charming with us. Congratulations for this great service.

Friendly hotel right beside a bus top into town (15-20 mins walk). The bus to Castres airport also runs along the front of the hotel too (all the Castres buses are free). Rooms are very clean, and cards left to let you know who has prepared it for you are a nice touch. Tourist information was provided helpfully by the hotel. Good buffet breakfast with cereal, fruit, eggs, pancakes and lots of bread (the waiter is very helpful if you need help with the coffee machine). The pool is covered making it shady in the late afternoon. It is quite small, not one for actually swimming in, however very welcome in the heat of the summer! The restaurant is its weak point, limited choice on the menu and the food tastes somewhat average. There are plenty of restaurants within walking distance towards town. Worth noting there are no safes in the rooms, which would be a helpful addition.

Just stayed there for a night on a biz trip. However I may stay there again (or not). Nothing special to say, could be good for a stopover or a few days depending on your plans. Or maybe there could be better places around. Not expensive, quiet and with rather basic but good breakfast. Wi-fi is ok but pw is not set-and-forget (just saying).