ibis Styles Carcassonne La Cité 3 gwiazdki

The hotel is a bit of a trek from the centre of Carcassonne, so a taxi is your best option. The hotel is well appointed, decent beds, sufficient breakfast. A good little bar which stays open late. Good pool with ample sunbeds. Yes, I would recommend.

We travelled around France by rail with 3 children this summer and for our children this hotel was the highlight of their trip! There were lots of little touches that the children absolutely loved such as the giant chess boards in the entrance, the water refill station and the castle themed decorations. We were extremely lucky with our bedroom as we had an outside terrace and could go straight out of our patio doors to access the swimming pool. The swimming pool was wonderful in the August heatwave. The hotel was a bit of a trek from the station by foot so would recommend a taxi or bus if travelling by rail. Otherwise it is a great location. Family rooms are brilliant as they sleep 5 people with a double bed, a set of bunk beds and an extra single bed. We absolutely loved this room. We hadn't planned to eat in the restaurant but we did as we ran out of time to go elsewhere and found the food so good that we then chose to eat there the second night too! Breakfast was good too. Staff were lovely throughout the hotel. We were very impressed with the lack of single use plastic and how environmentally friendly the hotel appeared to be. I definitely recommend this hotel if you have children. My children still talk about it a few months on which is why I thought I'd better add my review now!!

Pros: Very clean & very good value. Quiet area. Easy, 10 minute walk to the castle where there are numerous good restaurants. Friendly & obliging staff. Free, unlimited tea & coffee in the reception area. Cons: Breakfast is a bit of a free-for-all with (especially) children touching open breads etc. The actual old town is a good 20 mins walk further on from the castle so @ half an hour in total. No English speaking news channel - would expect at least CNN or BBC World Service in view of multi-national guests.

We have just been to this hotel because we have chosen the wrong Ibis (we had a reservation made weeks ago at another Ibis that is 1 minute by car from this one), we arrived and parked the car before they closed the door to the outdoor parking lot (not even idea that it closed at a certain time), we have been in the car with my girlfriend talking and when we wanted to enter the hotel (around 1am on October 6) to check-in, the concierge who was working was quite arrogant and we felt that he treated us like thieves even after we showed him my confirmation at Ibis, he even threatened us that he would call the police, What? I didn't know that we had to register immediately after parking the car, and my confirmation also says that the reception was open 24 hours a day. It just so happens that the two Ibis are called exactly the same 'Carcassone la Cite', the only difference is that one is Styles and the other Budget, quite easy to get confused like it happened to us, so be careful! There are ways of saying things but this man has spoken to us in a really derogatory tone, even knowing that we were clients of the Ibis group and I have not disrespected him at any time. I am also a hotel receptionist and the truth is that this treatment seemed totally unacceptable to us for a person who works in front of the public.

We stayed here for 4 nights. Great pool and staff so helpful. Good to meet hotel cat,Chevalier! 5 minutes walk to castle,very impressed,will definitely stay again. Just a tip,taxi from airport needs to be booked at help desk in airport,we stood in a queue for an hour before we realized!