Hotel de la Cité Carcassonne-MGallery 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 1 419

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Opis

O hotelu

  • Zabytkowy hotel w samym sercu średniowiecznego miasta, blisko zamku Comtal

  • Wyróżniona gwiazdką Michelin restauracja zapewniająca wyjątkowe doznania kulinarne

  • Skorzystaj z tarasów naszego ogrodu pośród murów obronnych

  • Zrelaksuj się przy naszym odkrytym basenie oraz w spa Cellcosmet i Cinq mondes

  • Hotel ma certyfikat ALLSAFE

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Nasze pokoje

Lokalizacja hotelu

Hotel de la Cité Carcassonne-MGallery

Place Auguste Pierre Pont
11000 CARCASSONNE
Francja

Pozycja GPS:43.205627, 2.362696

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

La Barbacane

Oryginalny wystrój i wyrafinowana kuchnia wyśmienitego szefa kuchni Jérôme Ryona (1 gwiazdka Michelin), którego kreatywność podkreślają lokalne produkty i wyjątkowe wina. Latem zapraszamy na taras. Niecznne od 16 lutego do 14 marca 2015 r.

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.8/5  Liczba opinii: 1 419

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 289

Certyfikat Doskonałości 2023

Beautiful fairy tale stay!!

Ocena na stronie TripAdvisor 5.0/5

Kirsten R Opinia zatwierdzona w TripAdvisor

Beautiful hotel, perfect location and almost fairy tale atmosphere. Rooms are clean and large, beds comfortable and extra pillows available. Rooms are basically equipped, but have everything to suit basic needs. Our television worked intermittently and there was no alarm clock. Safe and fridge available with excellent towels, robes etc Restaurant is stunning!! 10 courses with the main menu…beautiful food. Extremely historic building with a few nighttime noises, but a fantastic stay! Highly recommended

Dear Madame, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet all your expectations, especially regarding the television. Allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience to every customer; that's why your feedback is very important to us. Please be assured that we are taking appropriate action to resolve the issue and prevent this from happening again. We hope you will give us the opportunity to serve you better in the near future. Sincerely, Sam Richez Director

Magical Hotel, a Must-Stay in Carcassonne

Ocena na stronie TripAdvisor 5.0/5

BillGibson1 Opinia zatwierdzona w TripAdvisor

First time in Carcassonne, this hotel was just amazing. We splurged on a room with a terrace, which was totally magical. This hotel is located inside the ancient fortified city, so you're staying basically inside a fortified castle. You can see from the pictures. We had a glass of wine on our terrace every night, watching the sunset over the countryside with castle towers all around us. It was crazy beautiful. Staff was excellent. You can park your car outside the city walls, and they will take your luggage up to the hotel. Climate control was very good. Location of the hotel couldn't be better. Breakfast was great. Common areas in the hotel are beautiful. All in all, this hotel was like a 10 out of 10, and I'd go back to Carcassonne just to stay here again. It was that memorable a stay.

Dear Mister Gibson, We are delighted to know that you experienced such an unforgettable stay with us. We are especially honored to hear the exceptional remarks you made about our staff, room with terrace, location and our delicious breakfast. At Hôtel de la Cité Carcassonne - MGallery we strive to provide our guests with a unique and memorable ambiance throughout their stay while ensuring the highest of standards in services and amenities. We hope that you will return soon and thank you once again for your kind review! Sam Richez Directeur

A magical experience

Ocena na stronie TripAdvisor 5.0/5

luvsunOhio Opinia zatwierdzona w TripAdvisor

What a perfect place to stay while visiting Carcassonne. The hotel is charming and lovely as well as its very helpful and professional staff. We enjoyed a magical view of the castle turrets and gardens especially at night. Breakfast each morning was delicious and very varied. Afternoon drinks in the garden was relaxing as well as an afternoon swim in their lovely pool.It was so nice to experience the city after the tourists left for the day and could walk to a lovely restaurant for dinner. Highly recommend staying here.

Dear Mrs OHIO, We very much appreciate your comments regarding your stay at the Hôtel de la Cité Carcassonne - MGallery. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that these comments will serve as encouragement to all of our staff as we strive to continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the last. Sincerely, Sam Richez Director

Stay here! Charming, historical and beautiful.

Ocena na stronie TripAdvisor 5.0/5

scubadoc88 Opinia zatwierdzona w TripAdvisor

Stay here! It is IN the city next to the cathedral. Best location in the old city. Charming hotel with ambience. Helpful staff and effortless check in and out. Get directions to their private parking lot if you are driving; tricky to find!!!

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel de la Cité Carcassonne - MGallery. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that these comments will serve as encouragement to all of our staff as we strive to continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the last. Sincerely, Sam Richez Director

Do Not Book a Superior Room

Ocena na stronie TripAdvisor 4.0/5

815meredithd Couples - Opinia zatwierdzona w TripAdvisor

Truly a great, old hotel within the walled city in Carcassonne. You cannot beat this location. Hotel is well appointed and staff are friendly and helpful - check-in was easy and the front desk helped arranged a taxi to the train station upon our departure. However, do not book a superior room. After reading the website and reviews, it seemed like some superior rooms have a balcony while others are just large rooms. The balcony rooms looked great, so I chose to roll the dice. Unfortunately, we did not get a balcony and instead had a room (#210) that looked suspiciously like a standard room on the website, with the only difference seemingly being the room was slightly larger and had a couch. So, at the end of the day, the superior room offered nothing more than a standard room, just an added cost. If you’re traveling at off peak times and can guarantee a balcony, then book the superior room; otherwise, it’s not worth paying extra to roll the dice and just get a more expensive, slightly larger standard room. The room was disappointing - had I booked a standard room, this would have been 5/5 stars. But, I feel like I paid extra money for nothing more on my experience. I’d recommend the hotel consider different room categories rather than grouping everything from a balcony to an interior room in one category.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 635 Liczba opinii 9.4/10 Lokalizacja
  • 638 Liczba opinii 7.6/10 Pokój
  • 1 006 Liczba opinii 8.6/10 Obsługa
  • 243 Liczba opinii 8.7/10 Śniadanie
  • 84 Liczba opinii 3.1/10 Dobra oferta cenowa
  • 75 Liczba opinii 6.4/10 Czystość
  • 71 Liczba opinii 8.9/10 basen

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