ibis Carcassonne Est La Cité 3 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 911

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Opis

O hotelu

  • Hotel odnowiony w 2019

  • Darmowy strzeżony parking

  • Restauracja, taras i bar

  • 1,5 km od średniowiecznego centrum

  • Podgrzewany odkryty basen zewnętrzny

Nasze pokoje

Lokalizacja hotelu

ibis Carcassonne Est La Cité

Rue Camille Flammarion
11000 CARCASSONNE
Francja

Pozycja GPS:43.209907, 2.38634

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

L'inattendu

Restauracja Ina serwuje szeroki wybór dań klasycznych i nowoczesnych, przygotowywanych ze świeżych, sezonowych składników.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 911

Ocena TripAdvisor  4.0/5  Liczba opinii: 671

Such a friendly team made us feel very welcome

Ocena na stronie TripAdvisor 5.0/5

Carol b Couples - Opinia zatwierdzona w TripAdvisor

Great value for a short trip with the most friendly and helpful staff. Despite arriving far too early for check in, we were swiftly accommodated and able to start out exploring sooner than expected. Very clean and comfortable bed, the room was on the small side for two but not an issue for us, plenty of areas to sit and we were out most of the day exploring. The bed was large and very comfortable with good pillows. Blackout curtains meant we slept in longer than we would normally on a city break!!! Breakfast was excellent, buffet with sensible use of trays to clear your table after eating. Lots of choice and lovely bread and pastries. Hot food also if required. Coffee and juice from machine which I felt were better quality than to be expected, plenty of options for hot drinks. The evening meal was delicious on both evenings we tried it and was very welcome after a long day walking in the two cities. It was lovely to see families enjoying the small pool and an added extra for a city break. It is a long walk into the Cite but we really embraced this opportunity to see the local area. We felt safe walking and the locals in the area were friendly and able to advise on direction. The hotel provides maps to help you navigate. I confess we did indulge in a snack in the local Macdonald’s as just around the corner and the best I have used, clean and prompt service, excellent coffee!!! There are Lidl and Aldi around the corner from the hotel so no issues preparing a snack for a busy day out. Our only issue on the trip was transport from the airport. The shuttle bus is prompt but fills quickly and is only there for each flight. Can be a long walk to your hotel from the stops in the city. To get a taxi you must ask at the information desk to book one on arrival and this took considerable time. €23 a single trip. We found it impossible to pre book a taxi to meet us at the airport. On return we asked our hotel to book a taxi to the airport which we were anxious about arriving, the team at the hotel were great and checked in on its progress to assure us when it would arrive. Again €23 return trip. If you enjoy exploring a local area this hotel will suit, if you are unable to walk far maybe look nearer into the cite or in the City. There are plenty of options. For us this was a great stay and can recommend.

Dear customer, What a pleasure to read a comment like yours! On behalf of the whole team we wanted to thank you for highlighting so well the work we do every day to best satisfy all our customers. We will be delighted to see you again during your visit to the region. Sincerely,

Small rooms but good deal

Ocena na stronie TripAdvisor 4.0/5

Floresmeyer Rodziny - Opinia zatwierdzona w TripAdvisor

Need to have a car to get there. Friendly staff. Around the corner from an ALDI supermarket. Clean rooms, nice bathroom and basic breakfast. Very nice pool and quiet hotel. Overall a good deal for the price.

Near to the old city, good for a visit to Carcassonne

Ocena na stronie TripAdvisor 5.0/5

petbrim Couples - Opinia zatwierdzona w TripAdvisor

Nice clean well appointed room. Good sized bath room. excellent breakfast and evening meal. We only ate there once because the limited menu is the same every day. That was our only complaint. The staff were great and very helpful

Dear Petbrim, Thanks you very much for this great review. I'm very please you enjoy all our facilities. We can't change our menu every day because we use only fresh product and all our dishes are made by our chef. I hope we will see you soon. Best regards, Maurane F - General Manager

First time in an Ibis Hotel

Ocena na stronie TripAdvisor 2.0/5

carolgA7178DP Rodziny - Opinia zatwierdzona w TripAdvisor

The staff were friendly and helpful. The beds were comfortable and the linen of good quality. My sister and I had a twin bedded room which would have struggled to fit in one single bed. It was unacceptably small for a bedroom and the size of it should be re-assessed as a double room. On booking I failed to see anything saying that the restaurant was closed on a Sunday, the day we were there. Friends who often stay at an Ibis said even those hotels without a restaurant had a good selection close by, this didn't. The nearby Campanile was only serving residents at their hotel in the evening but took pity on us and allowed us to eat there. Otherwise we would have gone hungry. If there is no alternative, Ibis hotels should serve food every night. A very disappointing experience.

Dear Carol, Thank you for taking the time to tell us about your experience at the ibis Carcassonne Est La Cité. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our restaurant is close during the week-end during the low saison, but we still have a snack option available. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maurane F- Directrice d'exploitation

Overnight stay

Ocena na stronie TripAdvisor 4.0/5

875suzannec Couples - Opinia zatwierdzona w TripAdvisor

Hotel is within easy reach of La Cite so convenient for a overnight stay. On site parking which was great for security. Rooms were quite small bit more than adequate for an overnight stay. Staff were helpful and friendly,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 255 Liczba opinii 8.5/10 Lokalizacja
  • 492 Liczba opinii 6.7/10 Pokój
  • 627 Liczba opinii 9.7/10 Obsługa
  • 276 Liczba opinii 9.1/10 Śniadanie
  • 216 Liczba opinii 8.5/10 Czystość
  • 108 Liczba opinii 8.2/10 Dobra oferta cenowa
  • 67 Liczba opinii 8.9/10 Klimat
  • 10 Liczba opinii 10/10 Napoje

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