Hôtel Mercure Carcassonne la Cite 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 941

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Opis

O hotelu

  • Całkowicie odnowiony w 2023

  • 5 minut spacerem od średniowiecznego Carcassonne

  • Darmowy parking na terenie hotelu

  • Restauracja z pięknym tarasem oferująca domowe produkty

  • Odkryty basen czynny od maja do września

Nasze pokoje

Lokalizacja hotelu

Hôtel Mercure Carcassonne la Cite

18 rue Camille Saint-Saens
11000 CARCASSONNE
Francja

Pozycja GPS:43.207243, 2.369605

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LA TABLE DE L OLIVIER

Stół przesiąknięty terroir. Nasza restauracja to wyjątkowe miejsce na WYpróbowanie regionalnych specjałów. Catering serwowany do pokoju tylko w godzinach wieczornych, w oparciu o menu dnia. Zamknięte na lunch.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 941

Ocena TripAdvisor  4.0/5  Liczba opinii: 76

Certyfikat Doskonałości 2024

Great location; large comfortable rooms

Ocena na stronie TripAdvisor 4.0/5

GoMars Opinia zatwierdzona w TripAdvisor

Excellent location very close to the walled city and with easy included parking. Easy check-in in an attractive lobby. Well appointed comfortable rooms complete with slippers and robes. Openable Windows, comfortable bed and pillows. However in our room, and especially in our bathroom, the lighting was poor and needs improvement. Also shower controls were confusing and a lack of grab bars makes showering dangerous. That said , the shower/tub design seems normal based on the many hotels we’ve stayed in in much of Europe. (I just don't understand the half-door separating the shower/tub from the bathroom.) Also no easy access to soap dispenser from seated position in tub. Restaurant pretty good for dinner. We didn’t have their breakfast. It was raining lightly during our visit and as such we were disappointed that the hotel did not have umbrellas to loan.

Superb Stay

Ocena na stronie TripAdvisor 5.0/5

MiltonKeynesRed Opinia zatwierdzona w TripAdvisor

Excellent service at Reception by Pauline. Nice room, newly furbished. Clean bathroom and nice bath. Very comfortable sleep. Dinner menu was lovely with great service from all staff. Nice ambience. Great location, two minutes walk to the great castle and restaurants, shops etc.

Good morning , We are grateful for this glowing review. We are happy to have been able to satisfy you and will continue to do our best to provide the best service to our customers. We will not fail to have Pauline read your message. See you soon. Sincerely. The Mercure Carcassonne hotel team

Good Location

Ocena na stronie TripAdvisor 3.0/5

AEPat Couples - Opinia zatwierdzona w TripAdvisor

Good location for La Cite. Hotel rooms are small adequate but very dark. Visited with a group (Riveria). Good WiFi. Breakfast was poor. Had to keep asking for the staff to refill fruit, coffee machine, milk etc Lots of groups use this hotel so if you are down just after they have departed be prepared to ask for tables to be cleared. We only ate here once and this was a pre ordered meal which was ok. Large secure parking. Outdoor terrace and pool which we did not use.

Close to Le Cite

Ocena na stronie TripAdvisor 5.0/5

Resort68581504913 Couples - Opinia zatwierdzona w TripAdvisor

Well appointed comfortable room with separate shower in bathroom with separate toilet. Robes and slippers provided and windows onto pool area. Very close to the tourist attraction of le Cité as well as restaurants and cafes close to the old bridge into the new town. Staff very helpful and great breakfasts and dining options. Outdoor terrace and pool.

Good location

Ocena na stronie TripAdvisor 3.0/5

Kaye E Opinia zatwierdzona w TripAdvisor

Good location. Staff have attitude. Rooms not ready when we arrived, although they had been told an hour previously that we were on our way. I was told to help myself to a drink from the fridge in the room, because of the hour wait .nice thought until I found out the fridge contents were free. Rooms were comfortable. Breakfast was ok.

Hello, thank you for taking the time to write a detailed review. We are sorry that your experience in our hotel was not more positive. Regarding the free drinks in the mini bar in your room, I think there is a misunderstanding. We are sorry for the hour long wait. What a shame you didn't take advantage of the pool while waiting. Sincerely The Mercure Carcassonne hotel team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 019 Liczba opinii 9.5/10 Lokalizacja
  • 1 045 Liczba opinii 7.6/10 Pokój
  • 1 243 Liczba opinii 9.1/10 Obsługa
  • 5 Liczba opinii 7.9/10 Internet
  • 521 Liczba opinii 8.1/10 Śniadanie
  • 303 Liczba opinii 7.8/10 Czystość
  • 229 Liczba opinii 7.3/10 Dobra oferta cenowa
  • 9 Liczba opinii 3.3/10 Strefa wellness

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