Mercure Langkawi Pantai Cenang 4 stars

Customer review rating (ALL Rating) 4.4/5 840 reviews

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Mercure Langkawi Pantai Cenang - Image 1
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Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, Pulau Langkawi, 07000 Langkawi, Malaysia

Description

Hotel extras

  • The hotel is only walking distance from the famous Cenang Mall, public beach and night market.

  • It is within close proximity to famous local and international dining hot spots.

  • It offers easy access to Grab private hire services, taxis and vehicle rentals.

  • The hotel is within walking distance from Underwater World Langkawi.

  • The hotel offers convenient access to money changers, ATMs, pharmacies and Spa Treatment

Our accommodation(s)

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Hotel location

Mercure Langkawi Pantai Cenang

Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, Pulau Langkawi
07000 Langkawi
Malaysia

GPS:6.29091, 99.72915

Telephone
Fax +60 4-952 5889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RICE GARDEN

Savor local and international cuisine for breakfast, lunch and dinner at Rice Garden, our all-day dining restaurant. Enjoy steaks, Mee Rebus King Prawn, salad, sandwiches and satay prepared by our chefs at our interactive kitchens located on 3rd floor wit

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  840 reviews

TripAdvisor Rating  4.5/5  254 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Arabindo G. Couples - Confirmed reviews ALL

Thanks to Shifa for the upgrade to a Suite as a gold member! Overall a fantastic set of staff who looked after us really well.The bbq was fabulous🙂

Customer review rating 5.0/5

Rabia N. Families - Confirmed reviews ALL

Good location, clean, friendly staff

Customer review rating 4.0/5

Nitin D. Friends - Confirmed reviews ALL

The property is lovely and located very close to the Cenang Centre and the beach. The rooms are clean and the bed is comfortable The breakfast is excellent and varied The service is adequate They have a great pool and well maintained I would definitely stay again A few suggestions The shower is either too hot or cold Drainage in the shower area is unsatisfactory They need to have more umbrellas for the guests

Customer review rating 3.5/5

Rasiah Y. Friends - Confirmed reviews ALL

Reception desk, room for improvement and up skilling in customer relationship. Excellent concierge and dining room staff

Customer review rating 3.0/5

Lee D. Solo - Confirmed reviews ALL

I am a long term Accor member with Silver status. I wasn’t offered any of the benefits I am entitled to and was given a room that had two beds pushed up against each other instead of a king bed I booked. It overlooked a bus depot. To add insult to injury the young man who checked me in offered no explanation and even sent me in the opposite direction to where my room was situated. The refrigerator I needed for my medication was not cold and although the maintenance man checked it and said it was fine I have had experience of the same model fridges in other hotels that were much colder.

Dear Mr. D., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced during your visit. It is concerning to hear that you did not receive the benefits associated with your Silver status as an Accor member. We strive to ensure that our loyal guests are acknowledged and receive the services they deserve. I also regret that your room did not meet your expectations, particularly regarding the bed configuration and the view. Regarding the refrigerator, please note that the minibar is standard and, as such, the temperature may not be the same as a regular fridge. I apologize for any inconvenience this may have caused. I am also sorry for the issues you faced during the check-in process. We expect our staff to provide clear directions and assistance, and it is unfortunate that this did not happen. Your feedback is invaluable, and I will be sharing your comments with our team to help enhance our guest experience moving forward. Thank you again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Warm regards, Hidayah Soberi Guest Experience Executive

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Other web-users rate our hotel

  • 1,251 reviews 9.7/10 Location
  • 1,245 reviews 7.9/10 Room
  • 1,241 reviews 8.4/10 Service
  • 20 reviews 8/10 WiFi
  • 583 reviews 7.3/10 Cleanliness
  • 504 reviews 7.9/10 Breakfast
  • 433 reviews 9.6/10 Beach
  • 348 reviews 8.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.