ノボテル プーケット カタ アビスタ リゾート & スパ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 506 件のレビュー

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説明

ホテルのその他の情報

  • 「モダンで広々とした客室には、大型の快適なベッドを完備しています

  • 「美しいカタビーチとカロンビーチまで徒歩5分

  • 「MyGlassパッケージで特製のお飲み物を心ゆくまでお楽しみください

  • 「MyKidsパッケージでお子様向けのアクティビティとキッズミールをご利用いただけます

  • 「無料シャトルバスサービス

当ホテルの客室

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ホテル所在地

ノボテル プーケット カタ アビスタ リゾート & スパ

4/1, 4 LEAM SAI ROAD, Karon District, Amphur Muang
83100 プーケット
タイ

GPS:7.826002, 98.294613

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

EN VOGUE RESTAURANT

The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  506 件のレビュー

トリップアドバイザーの評価  5.0/5  1,418 件のレビュー

2023エクセレンス認証

Excellent place for kids

トリップアドバイザーの評価 5.0/5

Raine L トリップアドバイザー認証口コミ

First time to Kata Beach . Great stay in a Novotel Avista, the kids love the pool and the kids club which is always filled with activities. One thing to remember is to bring floaties for younger kids :) Yok is especially helpful during my stay. Thank you!

Dear 184rainel, Thank you for your 5/5 review. It's a pleasure to read that your kids love the pool and our kids club activities. We're pleased to hear that you left us with good memories. K. Yok will be delighted to read that she made your stay memorable, and we look forward to welcoming you back soon. Best regards, Massimo Bernardi General Manager

Read the poor reviews to get full idea!

トリップアドバイザーの評価 2.0/5

PeaceLover16 ファミリー - トリップアドバイザー認証口コミ

Hotel location up a steep hill! Got shuttle service but need to wait every half and hr! Harder to go back to hotel room. Must wait in the sun for the shuttle or pay 200baht for tuk tuk! Not recommended for those with children at all! Breakfast 1 of the tasteless and min choices we ever seen. Saw 1 of the staff handling waffle with her left hand without using gloves! Yikes! Rooms are dated and TV are not smart tv in our room! Nothing to watch! Rooms floors are always condensed for some reason. Very sticky micky! The staff call us b4 12 to remind us to chk out by 12 , what a customer service 🙄 Received email to do online chk in but walk in still ended up queuing and going manual chk in so what’s the point of online chk in?? They ask deposit of 2k baht!! And my friend was asked 1k baht for deposit! No standardization! Overall don’t waste your money in with this hotel!

Dear PeaceLover16, We're surprised to receive a poor review on our "Complimentary" shuttle van service, which is provided by our team from 9 AM to 7 PM, with departures every 30 minutes. All is to ensure convenience for our guests. Our team works hard to ensure all guests have a memorable stay with us, and it’s disappointing when these efforts are not recognized. Also, please rest assured that food hygiene is our top priority. Regarding our deposit policy and check-out reminders, these are standard practices across the hospitality industry to ensure smooth operations. While we wish your experience at our hotel had been more enjoyable, we can only hope that your next stay will be a truly pleasant one. Best regards, Novotel Phuket Kata Avista Resort & Spa Team

Average in every way

トリップアドバイザーの評価 1.0/5

Mike R トリップアドバイザー認証口コミ

I'm trying to think of positives but honestly this place is fairly run down and tacky. The hotel is an average 4-star quality hotel charging 5-star prices. The rooms are run down despite how they look in the pictures. Our balcony door constanly jammed and locked people on the balcony, our bathroom tap fell off, the shower leaked and turned the bathroom into a swimming pool requiring 4 towels to soak up the water after anyone showering. It was ridiculous. The food is really average and overpriced - like airport quality, and the service was slow and sloppy. Recommend NOT getting the buffet. The pool is nice but they play the same cr*p, cheesy music (Ed Sheeran etc.) on repeat ALLLLL day every day (and into the night). It was torture. I can't recommend this hotel unfortunately. It was almost instant regret on arrival (we booked a week). Thankfully we had another week elsewhere to enjoy. On another note, Novotel Kata (and unfortunately the rest of Phuket) is overrun with Russians who really struggle to smile at anyone which I think negatively affects the Thai people (and anyone else in their vicinity). I've been coming to Thailand for 30 years (first trip to Phuket in 1990) and since the Ukraine war and the influx of Russians I have noticed Thai people becoming less friendly and jaded, and I suspect it's because they are now overrun and getting treated poorly in these places. That may be the last trip to Phuket for a while...

Awesome stay experience

トリップアドバイザーの評価 5.0/5

sidharthu ファミリー - トリップアドバイザー認証口コミ

Super excellent stay.. what a nice resort it was. Starting from the checkin process to service and then see off - all with loads of love and smiles. Front desk was super helpful and arranged for our trips as well. Nadear front desk manager enabled smooth ci co process and was very helpful. Special thanks to Apple at the restaurant served delicious meals to the family and became friends with my little one. Good clean spacious rooms, big nice pools and awesome spa at the hotel. Family friendly hotel, close to beach— recommended fr everyone visiting Phuket.

Dear sidharthu, Thank you for your awesome review! We're happy to hear your family enjoyed every aspect about your stay, and that your family were well looked after by the team. K.Nadear and K. Apple would be delighted to read your kind comments. We hope to welcome you and your family back again anytime. Best regards, Massimo Bernardi General Manager

The stay was fantastic! Yok, Tina, Pure, and Jame provided exceptional service, making us feel right at home. Their warm

トリップアドバイザーの評価 5.0/5

เมธวัจน์ ส トリップアドバイザー認証口コミ

The stay was fantastic! Yok, Tina, Pure, and Jame provided exceptional service, making us feel right at home. Their warm and friendly approach truly enhanced our experience. The room was clean and cozy, and every detail was thoughtfully taken care of. Highly recommend this place for its welcoming atmosphere and attentive staff. Would definitely come back!

Dear M3460QP_ Thank you for your kid review. We're happy to see that you enjoyed your stay with us and that your room was seamless and spotless. K. Yok, K. Tina, K. Pure and K. Jame would be delighted to read your positive comments that they made your stay memorable. We hope to see you again soon. Best regards, Massimo Bernardi General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 548 件のレビュー 8.6/10 ロケーション
  • 828 件のレビュー 7.7/10 客室
  • 1,218 件のレビュー 9.2/10 サービス
  • 11 件のレビュー 6.2/10 インターネット
  • 404 件のレビュー 7.9/10 朝食
  • 388 件のレビュー 7.4/10 料理
  • 320 件のレビュー 7/10 清潔さ

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