Mercure Jakarta Cikini 4 estrelas

I stay here for 1 night. but the overall stay was very memorable. as a gold member, all the entire staff at Mercure jakarta cikini treat me so special. they send me confirmation email the day before, to ask if I have any special request for my stay. on arrival, the FO manager greet me warmly and the staff escort me to do check in process on dedicated table. when I entered the room, the room was spacious, clean and fragrant. a few moments later, I got a phone call from front office ensuring all the facility inside my room are ok. and I like room painting in the mirror anyway and welcome fruits inside my room. in the morning, I have breakfast at the restaurant. the food are delicious. and all the staff are fast respond. on check out, the front office team recognize me. wow it was amazing. I like an actress and really feel homey. definitelly will come back

Loving my stay at Mercure. Great staff here. Very helpful, courteous. They all make an effort to greet you sincerely and to anticipate your needs. Food has also been very good. All the venues are offering well prepared and nicely presented food. Ms Sasa is one of the staff who helped us during our stay. Special thanks to her.

The dining experience at Mercure Hotel was truly delightful. The food was not only delicious but also beautifully presented, showcasing a wonderful blend of flavors and culinary expertise. It's evident that the chefs take pride in their creations, as every dish we tried was a gastronomic delight. Moreover, I must commend the impeccable service provided by Hezkiel. His attention to detail and genuine care for our dining experience truly elevated our visit. He was attentive, knowledgeable about the menu, and went out of his way to ensure that we had a memorable meal. Such exemplary service is a rare find and made our time at Mercure Hotel even more special.

Thank you for excellent service, all meals very delicious and a lot of varieties , east met west, including some wellknown Nusantara Foods! We enjoy a three days group meeting with excellent staff and very helpfull. Thank you Mr. Hezkiel for warm welcome

The waiter was very nice. Employees respond quickly. At that time the receptionist was Mba Fannie, even though she was alone, she was very quick and responsive in dealing with customers. Rooms are very clean and tidy. What's really interesting is that every Sunday there are activities for children. Coincidentally, when I visited there, there was a cooking class. My child was very happy to take part in this activity. Thank You