Hotel Mercure Oostende 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 376

O hotelu

  • Oostend Beach at 250 meters

  • In the city centre

  • Free WIFI

  • Public paid car park

  • Oostend Airport at 10 mins by car

hotel certyfikowany ALLSAFE

Nasze pokoje

Whether you choose the Standard, Superior or Privilege Rooms, all of them offer a welcoming and modern atmosphere. The rooms are equipped with air conditioning, a telephone, a laptop safe, TV, USB charge point and a fridge for your convenience.

Lokalizacja hotelu

Hotel Mercure Oostende

Leopold II laan 20
8400 Ostend
Belgium

Pozycja GPS:51.230344, 2.91345

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

RESTAURANT

Our restaurant offers a great selection of food in a relaxed, informal setting. For groups we can serve a buffet dinner or buffet lunch on request.

Take advantage of our Flight + Hotel offers

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Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 1 376

Ocena TripAdvisor  4.0/5  Liczba opinii: 807

Certyfikat Doskonałości 2023

Poor Experience

Ocena na stronie TripAdvisor 1.0/5

Klaus5458 Opinia zatwierdzona w TripAdvisor

Stayed from 10. - 13.05.2023 in this hotel. Had booked thru EMIRATES Rocketmiles. Smooth and easy booking procedure. Upon arrival all paperwork was well-prepared, so check in was very fast. Location close to the beach and the casino is very good, also the beautiful Leopold-Park is only a 1-minute walk away. Room is a bit small, but for 1 person it will do, and you can stay in the lounge. I only and really missed a closet, to put in my clothes. Well for 3 days it will do without, but for any longer vacation or so it's not so convenient. The a.m. lounge is near to the entry and very nice. You can stay there very comfortable and have a drink or a snack. B'fast is very rich, even with 25,- EUR a bit expansive, but I got everything I like. Check out was also very fast and easy, paid b'fast and beverages with my credit card and left. Few days later I checked my Credit Card statement, and had to see the bad surprise, that this hotel charged me twice, for b'fast / beverages which I approved during check out and which is o.k. and another more than 300,- EUR which I never approved. Well, mistakes can happen, looked on the Accor homepage, found e-mail address and name of the hotel director and mailed to them – attn. Mr...., Director / or to whom it may concern. Rocketmiles booking confirmation was attached, mentioning that the room is paid. Thought there will be any reaction – but nothing happened up to now, 10 days after my mail! This behavior is completely unacceptable. First they treat my Credit Card like a kind of self-service shop and charge it w/o my approval, second they do not reply a customer's mail in due time. Incredible! In the meantime I involved Accor and my Credit Card provider. What I must do next? Go to a lawyer? To make it clear, this is not against Accor. I'm since a long time either a Gold or Platinum Member with them, showing that I'm happy with them, but I can only recommend to beware of this MERCURE Oostende, there are so many others in town. Take a look at TripAdvisor!

Very lovely hotel and room

Ocena na stronie TripAdvisor 4.0/5

VodkaQueenNL Couples - Opinia zatwierdzona w TripAdvisor

We stayed here for one night for a concert at the Hippodrome. It's a 10 minute walk from the train station to the hotel. We arrived early, so it was not possible to check in, but we were able to leave our luggage and walk around the town a bit. We came back later and were checked in and advised how to reach the room by a lift at the back - quite a compact space, so not ideal if you want to keep distance. Nevertheless, we got to our room and it was very nice - carpet a little shabby at the door and the bathroom was small considering the room itself was quite big, but the toiletries were very luxury. There was also complimentary water and glasses - a big plus for me. Paper cups are ok, but do get soggy after a while, so glasses are perfect. As a Silver member, I also took advantage of the welcome drink, but as it was busy in the evening, we were able to take our drinks up to our room. We didn't take advantage of breakfast - at 22 euros per person, this is by far the most expensive I have seen it at in the Accor chain. There are plenty of nearby cafes to eat at. We got a really nice breakfast at Cheers just across the road. It was nice to have some luxury, even if it was just for one night.

Dear Guest, Thank you for taking the time to share your experience with us. Your comfort and satisfaction is our top priority, so we're delighted to know that you had such a pleasant stay with us. We look forward to welcoming you again. Best wishes, Bert Degryse, General Manager

Great location!

Ocena na stronie TripAdvisor 5.0/5

JMT459 Solo travel - Opinia zatwierdzona w TripAdvisor

Everything at the Mercure was great for my short stay. I could walk the coast within minutes and get to good restaurants easily. The staff were very helpful and each one went out of their way with any question I had. I would definitely return to this hotel when in Oostende again!

Superb location and fit to purpose!

Ocena na stronie TripAdvisor 4.0/5

carinekeppens Solo travel - Opinia zatwierdzona w TripAdvisor

This is a nice modern hotel, well located near the beach and the city. Rooms are tidy and clean, bedding very good and the parking service is practical and fluid. This will definitely be my place to stay when i am in Ostend.

Dear Guest, Thank you for this kind feedback concerning your visit. We are pleased you enjoyed staying at our hotel and that our convenient location got your thumbs up! We can't wait to see you on your next visit! Kind regards, Bert Degryse, General Manager

Bongo bon Breakfast deluxe

Ocena na stronie TripAdvisor 5.0/5

EvilEvel Rodziny - Opinia zatwierdzona w TripAdvisor

Came here for my moms birthday with a bongo bon for a breakfast deluxe! It was great! So much to chose from, fresh orange juice and unlimited Cava. We didn't use any other facilities from the hotel, so cannot recommend the rooms etc, however, the brekfast is highly recommened!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 570 Liczba opinii 8.9/10 Lokalizacja
  • 1 101 Liczba opinii 5.7/10 Pokój
  • 833 Liczba opinii 8.7/10 Obsługa
  • 9 Liczba opinii 9.6/10 Internet
  • 865 Liczba opinii 8.7/10 Śniadanie
  • 660 Liczba opinii 3.4/10 Komfort
  • 387 Liczba opinii 6.7/10 Czystość
  • 198 Liczba opinii 3.6/10 Udogodnienia

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