Drogi Jacku, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszymy się, że obsługa Ci się podobała. Przykro nam czytać, że pokój nie spełnił Twoich oczekiwań. Mamy nadzieję, że będziesz miał okazję pojawiać się u nas częściej. Z wyrazami szacunku, Ariane Samaey, General Manager

Dear Ms Haddad, Thank you very much for your feedback on your recent stay. We are glad that you found our location suitable for your needs, nevertheless, we are sorry that you were not entirely satisfied with your recent experience. Our hotel is entirely non-smoking; we regret that on occasions our rules are not always adhered to by every guest, we apologise for any inconvenience. We look forward to welcoming you for a more memorable stay. Best wishes for the New Year, Ariane Samaey, General Manager

Dear Guest, Thank you for taking the time to share your feedback. It is always a pleasure to welcome a returning guest and thank you for choosing to stay with us again. While we are glad that you appreciated our convenient location we regret to hear that you were not satisfied with our competitive prices and have duly noted your comments. We are sorry our usual high standards and service were not met and this will be addressed with our team. It is unfortunate you did not inform us at the time of your concerns so that we may have taken immediate action. We hope we can provide you with an improved stay in the future. Kind regards, Ariane Samaey, General Manager

Droga Doroto, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszymy się, że lokalizacja Ci się podobała. Przykro nam słyszeć, że pokój i jego wyposażenie Ci się nie podobało. Mamy nadzieję, że wrócisz do nas ponownie. Ariane Samaey, General Manager