ibis Styles Paris Nation Porte de Montreuil

This hotel was perfect for us. A family of 4. We had two separate rooms in a corner of the fifth floor. The rooms had separate doors but one main door beyond could be closed off so we could leave bedroom doors open - suite style. Rooms basic but lovely… clean… comfy beds… sufficient sockets and the shower rooms were great too. Breakfast was excellent. Typical European breakfast with breads, pastries, cheeses, cold meats, cereals and fruit. Lovely freshly squeezed orange juice. Hot drink machine and water cooler available through the day/night. We enjoyed a hot chocolate when we came in each evening. Staff friendly and helpful. Location was perfect for us. 2 min walk to metro station. 35 mins into central Paris and 50 mins to Disneyland Paris in the other direction. Between hotel and the metro station there is a small supermarket, a delicious patisserie and a lovely cafe/ restaurant. We also enjoyed the small market there on Tuesday. Would return in a heartbeat.

To be fair, I didn’t really do my research on how far out of the centre of Paris this was, and the area, but if it was nearer then it would cost more money. It is only a few minutes walk from metro no. 9 but the area is not the best. As soon as you exit the metro, there seemed to always be men standing on street corners drinking alcohol from cans, at all times of the day, which was a bit off putting but no one bothered us. There is a McDonalds, some fast food shops and a few bistros nearby. We walked around the back of the hotel to another metro about 15 mins away and within a 5 minute walk the area was more leafy. The rooms are small and the bathrooms are very small but manageable. We booked a family suite which consisted of 2 interconnecting rooms and was very secure. Continental breakfast was very good and in the breakfast room you can help yourself to hot drinks, tea and water 24hrs a day. A request for cold milk in the fridge 24hrs would be welcome, as at breakfast time, otherwise it is warm milk from the vending machine. The carpets were a bit stained but the rooms were cleaned daily and the carpets vacuumed. Reception staff were helpful and friendly. I feel the hotel would benefit from some investment to spruce it up a bit.

This is the first time I've pursued a refund on a hotel because this place really was upsetting, almost ironically awful. The pictures don't convey how dirty the floors and walls are, and of course how loud it was. We had a water boiler on the other side of our bedroom wall, meaning that whenever anyone on our floor used the bathroom, our whole room vibrated. The windows were also paper thin, meaning that any noise from the street below kept us awake as if the windows were open, and we were 4 floors up... The staff and management were lazy and reluctant to change my room for the 2nd night, fortunately I insisted before they gave up and gave me a new room. But this grotesque women behind the reception was just a misery to deal with, and seemed more interested in the cleaner who appeared to be chatting her up. In the following weeks both myself and Booking.com tried to contact the hotel to pursue a refund, but they ignored all contact for 2 weeks before refusing any form of compensation, even though their number one assurance is a good night's sleep. I feel robbed of £280, and upset that they can getaway with such inexcusable service. Overall, don't visit this dump, try the bigger Ibis down the road, where you might get your money's worth.

Hotel is located near the Eastern gate of Paris. Metro station is within a walking distance. The staff deserves a thanks giving. No kettles in the room but there is an open buffet at the breakfast hall. The rooms are narrow, like almost every hotel in Paris. Carpets are not so clean. Bathroom is narrow but cleanliness is perfect.

The staff is the least able to help, even if friendly and willing. Receptionist's mistake with parking, cost us 45 min delay, and being late for lunch. The hallways, rooms and room entrances are claustrofobically narrow and small, so are bathrooms, and shower cabins 65 x 65 cm ! (I am normal size, and hit my elbows inside it) room decor is tastefully, though not stylish, however needs TLC (renovation) desperately. Garage is scary, narrow, steep, labyrinth that will leave scars on your car! This ibis STYLES is not as good as ibis BUDGET nearby. Hotel doesn't deserve the STYLES label, instead SUPER BUDGET, and should decrease price accordingly . The area is far from attractive, even scare at night. The front management and cleaning staff should be replaced with able people with sense of cleanliness. Breakfast was the best part of the hotel stay, with gluten free bread on request, friendly and able staff there! Clean, freshly squeezed OJ, many food choices, even pancakes.