Novotel Parma Centro 4 étoiles

Note Avis clients (Note ALL) 4.5/5 889 avis

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Novotel Parma Centro - Image 1
Novotel Parma Centro - Image 2
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Via Trento 9, 43122 PARME, Italie

Description

Les plus de l'hôtel

  • Hôtel écologique titulaire de la certification Clef Verte 2024/2025

  • Parking privé sur place

  • À quelques minutes à pied de la vieille ville

  • Sauna et centre de remise

  • Salle de congrès pouvant accueillir plus de 200 personnes

Nos hébergements

Localisation de l'hôtel

Novotel Parma Centro

Via Trento 9
43122 PARME
Italie

GPS:44.809152, 10.330159

Téléphone
Fax +39 0521 272724

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux acceptés
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  889 avis

Note Avis clients 5.0/5

Tourasse C. En couple - Avis confirmés ALL

Hotel moderne et très bon accueil

Dear Tourasse C., Thank you very much for sharing your wonderful review and for awarding us the highest score! We are delighted to know that you appreciated our convenient location, as well as the calm and comfort of your stay. Feedback such as yours is truly rewarding for our entire team and encourages us to continue delivering high standards of service. We look forward to welcoming you back very soon. Kind regards, Isabella Nardin Front Office Manager

Note Avis clients 4.0/5

Cesar R. En couple - Avis confirmés ALL

Dans la salle de bain douche il avait des poils et cheveux

Dear Cesar R., Thank you for sharing your feedback with us. We are pleased to know that you appreciated our convenient location and the comfort of the bed during your stay. However, we are sincerely sorry to learn that the cleanliness of the bathroom did not meet your expectations. Please accept our apologies for the inconvenience caused by the condition of the shower area. This is certainly not the standard of cleanliness we aim to provide, and your comments have been shared with our housekeeping team for immediate attention and improvement. We hope to have the opportunity to welcome you again and provide you with a much better experience in the future. Kind regards, Isabella Nardin Front Office Manager

Note Avis clients 3.5/5

Andre G. En couple - Avis confirmés ALL

L'accueil n'est pas très sympathique, manque d'empathie, très mécanique et peu courtoi. La réception est bizarrement placée, de par son aménagement la réceptionniste n'est pas face au clients. Elle aussi pas bien rangée.

Dear Andre g., Thank you for taking the time to share your feedback. We are pleased to know that you found the room comfortable during your stay. At the same time, we are truly sorry to learn that your experience at reception did not meet your expectations. We always aim to provide a warm, attentive, and professional welcome, and we regret that the service felt impersonal and not as courteous as it should have been. Your comments regarding both the interaction and the reception area layout and presentation are appreciated and will be carefully considered with our team. Feedback such as yours is very valuable to us, as it helps us identify areas where we can improve the guest experience. We hope to have the opportunity to welcome you again in the future and provide you with a more positive impression. Kind regards, Isabella Nardin Front Office Manager

Note Avis clients 5.0/5

Patrick N. Entre amis - Avis confirmés ALL

Première venue très concluante. Bel hôtel avec parking et membre de la réception très attentif.

Dear Patrick N., Thank you very much for your outstanding review and for taking the time to mention so many members of our team! We are truly delighted to know that the friendliness, professionalism, and dedication of our colleagues made your stay so enjoyable. Your kind words are the best recognition for their daily commitment to providing excellent hospitality. We will be very pleased to share your compliments with the entire team, who will certainly be encouraged by your appreciation. We look forward to welcoming you back again soon for another memorable stay. Kind regards, Isabella Nardin Front Office Manager

Note Avis clients 4.0/5

Jean-baptiste K. En famille - Avis confirmés ALL

L’hôtel est bien situé et très bien amménagé. Le seul problème est le personnel de l’hôtel. J’ai été accueilli par une femme très désagréable qui m’a donné l’impression que je l’a dérangeais. Cette même femme a très bien vu que j’étais au bar par la suite et n’est jamais venu me servir. Pas un sourir, rien. Je trouve ça dommage parce que l’hôtel est très bien sinon !

Dear Jean-Baptiste K., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our hotel's location and amenities. However, we are sorry to learn that from your point of view, our team did not come across as welcoming. It is always our aim to provide a friendly and attentive service to all our guests, and we regret that this was not your impression during your stay. Your comments will be shared with the team as part of our ongoing efforts to improve the guest experience. We hope to have the opportunity to welcome you back in the future for a more positive experience. Best regards, Isabella Nardin Front Office Manager

D'autres internautes évaluent notre hôtel

  • 865 avis 8.7/10 Site
  • 795 avis 7.8/10 Chambre
  • 844 avis 8.8/10 Service
  • 9 avis 4.7/10 Internet
  • 429 avis 8.3/10 Petit déjeuner
  • 368 avis 7.7/10 Propreté
  • 226 avis 7.9/10 Repas
  • 225 avis 9.1/10 Ambiance

Dispensé par Trustyou

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