Ibis Tijuana Zona Rio

Catatan tamu Avis (Peringkat ALL) 4.2/5 384 ulasan

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Deskripsi

Keistimewaan hotel

  • PET FRIENDLY :¡Hotel que admite mascotas! Se aceptan mascotas de hasta 15 kg

  • FAMILY: Hotel for families! Accommodation for up to 2 adults and 2 children

  • UBICACIÓN: Se encuentra a 15 minutos del Aeropuerto Internacional de Tijuana

  • HANDY CAP: Contamos con habitaciones para handy cap

  • ALIMENTOS: Contamos con restaurante & Bar hasta las 10:00 p.m.

Akomodasi kami

Lokasi hotel

Ibis Tijuana Zona Rio

Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio
22010 TIJUANA
Mexico

GPS:32.529363, -117.027936

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok

IBIS KITCHEN

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  384 ulasan

Peringkat TripAdvisor  3.5/5  67 ulasan

Front desk need training in how to deal with the hotel business

Catatan Tripadvisor 3.0/5

Bytowngirl Ulasan TripAdvisor tersertifikasi

The hotel was just as described physically. The small room suited my purpose. There was no shampoo in the shower so I used my own. The maids were good and as far as my experience, were good representatives of this hotel. The morning breakfast staff were also good. Food in abundance. The front desk people however really need some training! They weren't able to tell me of a good place to eat and how to get there on foot or give me any directions from A to B or tell me that the Cultural Centre was just behind the hotel, etc. Taco Franco just across the street and they weren't able to tell me that? My Spanish is pretty good. Their English was minimal. Any question was a bother to them. They should not be in the hotel business. They need training. It's a hotel. Travelers ask questions and for recommendations, directions. That's their job. Next time I'm there I will stay elsewhere.

Estimada Bytowngirl, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Ibis Tijuana Zona Rio. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Apreciamos sinceramente que haya compartido con nosotros este asunto. Equipo de Ibis Tijuana

Very clean & amazing staff. Restaurant & bar. Relaxing Lobby! Great price!

Catatan Tripadvisor 5.0/5

Wendy B Keluarga - Ulasan TripAdvisor tersertifikasi

We were very surprised at the friendly staff & the cleanliness of the entire hotel. The restaurant has amazing food & a wonderful breakfast buffet. Better than any I've ever seen in the US. Everyone was so accommodating regardless of a bit of language barrier. The rooms are a bit on the smaller side yet very clean. Bottled water in the rooms. They have a nice relaxing lobby. When you come be sure to stop & say hi to Isaac, their sales mgr. Such a pleasant young man. Fun to visit with😊 We definitely will be back. We definitely give a Big 5✨

Estimada Wendy, es un placer leer tus comentarios, los cuales compartiresmos con todo el equipo. Agradecemos mucho tu preferencia y sera un placer recibirte nuevamente. Muchas Gracias Carlos Herrera

Great place to stay!!!

Catatan Tripadvisor 5.0/5

Vicki H Friends getaway - Ulasan TripAdvisor tersertifikasi

Hotel was surprisingly very nice & definitely very clean! Isaac the Sales Manager was an absolute delight & very accommodating to our needs. Will absolutely visit this franchise/hotel again! The bar & staff where welcoming & helpful! This hotel was definitely more modern than hotels in the United States!

Estimada Vicki, muchas gracias por tu valoracion y comentarios, compartire tus palabras con el equipo. Muchas Gracias Carlos Herrera

Not happy Campers at this hotel

Catatan Tripadvisor 2.0/5

Lisa H Ulasan TripAdvisor tersertifikasi

We stay at this hotel last night 1/21/2023- Thinking because it’s some what new we should not have any problems. We(me & my husband) are sick with a cold/flu and we’re just needed a place to have a good night rest. Theses rooms do not have heating only air conditioning. We both froze and didn’t even sleep- I did get an extra blanket sent up- but that was not enough. We were gone by 8am. I did call front desk and ask to help set heating in room and that’s when front desk said- NO heat in any rooms. I really wish they would have told us this at check in. As I called to check out, I told front desk, we were not happy at all and feeling even worse than yesterday. She apologized.- asked if we would like free breakfast, but we were so sick we just got our things and left

Muchas gracias por sus comentarios, creemos que la retroalimentación con nuestros huéspedes es el camino correcto para lograr la excelencia en el servicio. Tomaremos nota sobre su observación. Esperamos contar con el honor de servirle nuevamente en su próxima visita a nuestra ciudad. Estamos a sus órdenes. Carlos Herrera

Not a great experience

Catatan Tripadvisor 2.0/5

561victory Couples - Ulasan TripAdvisor tersertifikasi

We got here and the room was very small. The bed was not made up the only bed sheet was dirty as were the quilt cover and pillow covers. There was only one courtesy 330ml bottle of drinking water. As far as towels go there was one bath towel for each, a bath mat but no hand towels. The only waste basket was in the bathroom and none in the bed area. The weather was chilly and we had to bundle up with clothing as there is no heat in the room. I will be happy to check out tomorrow.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 329 ulasan 9.3/10 Lokasi
  • 641 ulasan 3.6/10 Kamar
  • 527 ulasan 8.1/10 Pelayanan
  • 12 ulasan 8.9/10 Internet
  • 381 ulasan 1.8/10 Kenyamanan
  • 311 ulasan 5.9/10 Kebersihan
  • 122 ulasan 7.1/10 Sarapan
  • 101 ulasan 7.3/10 Suasana

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