メルキュール ホテル ラファエル ウィーン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 783 件のレビュー

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Wallgasse 23, 1060 ウィーン, オーストリア

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ホテル所在地

メルキュール ホテル ラファエル ウィーン

Wallgasse 23
1060 ウィーン
オーストリア

GPS:48.191929, 16.339215

電話番号
ファックス +43 1 59990904

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  783 件のレビュー

トリップアドバイザーの評価  4.0/5  616 件のレビュー

Standard Mercure Hotel

トリップアドバイザーの評価 4.0/5

marclM3060PF ビジネス - トリップアドバイザー認証口コミ

A good Mercure standard Hotel - nothing special. The staff is friendly. Within my privilege room the kingsize bed had two mattress, but a single topper. A small fridge was in the room, filled with water and soft drinks - unfortunately Not suger free. Many italia restaurants are in walking distance.

Good location, Nice Room

トリップアドバイザーの評価 4.0/5

Stewart_McC22 トリップアドバイザー認証口コミ

Went to Vienna for the Christmas markets and stayed 4 nights in the Mercure Hotel Raphael. Arrived before check-in and room wasn't ready but could use the left luggage facilities. Hotel in a quiet area - had a room overlooking Raimund Theatre. Standard Double Room with Bed and Breakfast. Room was clean and bright and relatively big. Breakfast room was small ( but nicely decorated for Christmas) and lucky to get a table every morning. Good selection of food. Breakfast staff could do with training - gave the impression they didn't want to be there. Some reception staff were friendly and helpful - others not so much. Hotel has no bar or restaurant. Hotel in a good, quiet location. 5 mins walk from Westbahnhof trainmetro station and 5 mins walk from the bottom of Mariahilferstraße - the main shopping street in Vienna. Works out better to stay in this area and use public transport than stay in more expensive central Vienna.

Pretty nice

トリップアドバイザーの評価 5.0/5

Мария К トリップアドバイザー認証口コミ

Our stay was very comfortable. Our room was very clean and well equipped. There was absolutely everything inside that would be needed. The lobby staff was very friendly and helpful. And of course I would like to note separately that the breakfasts during the Christmas period were excellent. A very beautifully decorated area, and a lot of Christmas specialties

Dear Guest, thank you very much for your review about your stay with us. It is a pleasure for us to read that you enjoyed your stay with us to the fullest and that we managed to convince you of our service and performance. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Sincerely from Mercure Hotel Raphael Wien

Lovely staff

トリップアドバイザーの評価 5.0/5

Missjetsetsolo トリップアドバイザー認証口コミ

The man working on reception (6th oct) didn't catch his name but he was super helpful and really friendly. Room was clean tidy and comfortable. Pillows could do with being a little firmer. Was a little loud outside with a theatre over the road but soon quietened down after 11pm. Comfortable beds. Great location.

A mixed bag but the price is ok

トリップアドバイザーの評価 3.0/5

Pascal2015 トリップアドバイザー認証口コミ

The Mercure Raphael Vienna Reasons for choosing it: It was an affordable 4 star hotel in the city center of Vienna. Depending on traffic it's 40 Min. from the Airport. If you take the train, the Mercure Raphael is almost adjacent to the trainstation Vienna Mainstation. The Rooms: Our room was small, but clean and had an ok view. The bathroom was adequate for a four star hotel. Yet, there was no room service, no instructions, no fridge just a small boiler to make tea or coffee. The room was also bright and didn't look old - unlike the lifts. Breakfast: Don't expect too much from that breakfast. It wasn't "Viennese" except for the chocolate cake. It was ample and filled up properly but the breakfast room was just a makeshift extension of the evening bar with not enough tables. Also the quality of the food was questionable: there was deli meat, no sausage or cooked bacon. It was just cheap deli meat from Aldi or Billi. The scrambled was ok. The bread tasted like warmed up industrial style bread from the grocery. The non-fresh juice came from the juice provider company. All coffee came from one single coffee machine, that wasn't a better machine than that in any bureau. Nice try! I don't know what 4 Stars means nowadays, but I have seen better - much better! Yet, for the price and location it's not all that bad either!

Dear Guest, thanks for your feedback. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely from Mercure Hotel Raphael Wien, Anja Wehnert - Quality & Reputation Manager

との提携 TripAdvisor

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