ホテルメルキュールウィーンヴェストバーンホフ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,633 件のレビュー

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ホテルメルキュールウィーンヴェストバーンホフ - Image 1
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ホテルメルキュールウィーンヴェストバーンホフ - Image 4
Felberstrasse 4, 1150 ウィーン, オーストリア

説明

ホテルのその他の情報

  • ウィーンの中心部、公共交通機関へのアクセス性

  • 種類豊富な朝食ビュッフェ

  • モダンで多国籍料理を楽しめるウエストサイドレストラン

  • さまざまなイベントに対応した6つのカンファレンスルーム

  • 52台の駐車スペースを備えた敷地内駐車場

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

ホテルメルキュールウィーンヴェストバーンホフ

Felberstrasse 4
1150 ウィーン
オーストリア

GPS:48.198155, 16.337507

電話番号
ファックス +43 1 98111930

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

WESTSIDE

ウエストサイドでは、都会的な生活とモダンなインダストリアルスタイルが融合しています。伝統的なオーストリア料理と世界各国の伝統料理が見事に融合し、あらゆる味覚に対応したお食事をお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,633 件のレビュー

お客さまの声 1.5/5

Tatsuya A. ファミリー - 確認済みレビュー すべて

Dear Tatsuya A., We would like to offer our sincere apologies for the problems regarding the check-in. That is unacceptable and below our standards. Please rest assured that we have already looked into this and taken steps - and we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with. Now we would like to ask you to give us another chance. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the Mercure Hotel Wien Westbahnhof

お客さまの声 3.0/5

Kenji Y. 一人 - 確認済みレビュー すべて

Dear Kenji Y., Thank you very much for your visit and the positive feedback. But of course, we do acknowledge, that there is still “room for improvement” in some category. Please be assured that the particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. We are looking forward to your next visit, which we hope will leave you completely satisfied. Best regards, The team of the Mercure Hotel Wien Westbahnhof

お客さまの声 5.0/5

Naomi F. 一人 - 確認済みレビュー すべて

Dear Naomi f., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Mercure Hotel Wien Westbahnhof

お客さまの声 3.0/5

Sachiko T. ご友人 - 確認済みレビュー すべて

Dear Sachiko T., We would like to offer our sincere apologies for the problems regarding our service. That is unacceptable and below our standards. Please rest assured that we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with - and at the same time we do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. Now we would like to ask you to give us another chance. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the Mercure Hotel Wien Westbahnhof

お客さまの声 0.5/5

Daichi Y. ご友人 - 確認済みレビュー すべて

Dear Daichi Y., We sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. Sorry to learn that our service was less than satisfactory. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On behalf of the entire team, we would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Wien Westbahnhof. Best regards, The team of the Mercure Hotel Wien Westbahnhof

その他のウェブユーザーの評価

  • 2,027 件のレビュー 9.4/10 ロケーション
  • 2,125 件のレビュー 5.4/10 客室
  • 1,609 件のレビュー 8/10 サービス
  • 40 件のレビュー 9.4/10 インターネット
  • 983 件のレビュー 4.5/10 快適さ
  • 815 件のレビュー 7.7/10 清潔さ
  • 694 件のレビュー 3/10 雰囲気
  • 610 件のレビュー 6.9/10 お値打ち度

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